Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,124 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,124 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 10th January 2025

607

Anonymous

Anonymous // 01/01/2019

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“Excellent caring service. An urgent request by phone was handled sensitively, efficiently and immediately. I will certainly use this company again.”

Helpful Report

Thank you for your excellent review, we really do appreciate it! We're so happy to hear you enjoyed your experience with us. We do look forward to hearing from you again soon, SW Team

“The quality of the wigs are excellent and would highly recommend them, great delivery service as well 👍”

Helpful Report

Thank you for your excellent review, and for recommending us - we really do appreciate it! All the best, SW Team

“Great helpful customer service from Simply Wigs. I had difficulty getting the right wig but eventually did and will definitely use them again. Only criticism I have is that you cannot get colour samples. Computer images are not accurate so this means you end up having to return quite a few till you get the right colour.”

Helpful Report

Thank you Jan for your feedback, we really do appreciate it. We do completely agree that it can be difficult choosing a colour online, so please be reassured we are here to assist. We do hope to be hearing from you again soon, SW Team

“Such a pleasure to deal with! Have a great selection and are alwlays there with advice!”

Helpful Report

Thank you for your great review! The team are always happy to help, so we will be sure to pass on your comments. All the best, SW Team

“I love my topper I have it in harvest gold and it blends with my own hair it is very comfortable and is great hiding my grey roots as well as creating a fuller head of hair I'm buying myself another one for christmas”

Helpful Report

Thank you Dawn for your fab review, we really do appreciate it. We're delighted to hear you love your recent purchase, and looking to buy another! All the best, SW Team

“Bought a bamboo scull cap to go under my wig. It is so comfortable and doesn't give me a headache like the stocking ones. Excellent service. Great product”

Helpful Report

Thank you Judith for your excellent review, we really do appreciate it. We're so happy to hear you find the bamboo wig cap to be suitable for your needs! All the best, SW Team

“I order my wig on line, received email saying possible 2 weeks wait, but it arrived in days. Very happy with my purchase and 1 class service.”

Helpful Report

Thank you Carol for your brill review. We're so happy to hear you received your order sooner than expected! All the best, SW Team

“The wig was lovely but the color was wrong for me so I had to return it”

Helpful Report

Thank you for your brill review, we really do appreciate it. We're sorry to hear you found your order unsuitable. If you wish to discuss alternatives, please do contact us. All the best, SW Team

“My new wig feels light,comfortable and blends into my bio hair nicely.Ive had a lot of compliments about my new look from work colleagues.If only they knew my secret.”

Helpful Report

Thank you Nicola for your brill review, we really do appreciate it. We're delighted to hear you have been receiving compliments on your new look! All the best to you, SW Team

“Excellent service and product.”

Helpful Report

Thank you for your excellent review! We're delighted to hear you have enjoyed your experience with us. All the best, SW Team

“I have been very happy with customer service but I have bought 4 wigs over the last couple of years 3 of which are supposedly the same size and make but the sizes are different. There is only one I really like the fit of. Unfortunately you only realise this when you wear it and it’s too late to send them back.”

Helpful Report

Thank you Myra for your brill review! We're happy to hear you are satisfied with the Customer Service provided by the team. We are however sorry to hear that you have experience issues with the sizing. If you call us on 01484 844557 prior to placing your order, we can check the sizing is perfect for you. We do hope to hear from you again soon, SW Team

“Great products and price. Superb customer service.”

Helpful Report

Thank you Julie for your lovely review! We're so happy to hear you have enjoyed your Simply Wigs experience. All the best, SW Team

“So happy with my new wigs. Great customer service. Love dealing with simply wigs”

Helpful Report

Thank you for your kind review, we really do appreciate it. We're so happy to hear you have enjoyed your Simply Wigs experience! All the best, SW Team

“I ordered the Seville wig Noriko Rene of Paris in creamy toffee. The fringe was longer than it appeared in the picture and had to get my hairdresser to cut it. As a result the fibres jut outwards and looks like a bad hair day! I'm struggling to make them flat against my forehead. Anxious if this has spoiled the wig and there is no reparation!”

Helpful Report

Thank you Sheila for your review of the Seville wig. We're sorry to hear you're struggling to get the fibres to lay flat. If you wish to have assistance, please do contact us on 01484 844557. SW Team

“Arrived in time. Comfortable to wear.”

Helpful Report

Thank you for your review! It's lovely to know you are happy with your purchase. All the best, SW Team

“My experience with Simply Wigs has been seemless. Unfortunately, the colour match wasn't right but this is through no fault of Simply Wigs. I returned this and they issued my refund within a few days.”

Helpful Report

Thank you Holly for your wonderful review, we really do appreciate it. We're sorry to hear the colour was unsuitable, but glad to hear your refund was issued quickly! Please do contact us if you wish to discuss alternatives! SW Team

“I have never been disappointed with any of the wigs I have had. It has taken a while to accept that I need to wear a wig, but now it is second nature to me. The team of Simmply Wigs are extremely pleasant and very helpful. Jan”

Helpful Report

Thank you Janet for your kind words. We're happy to hear you have loved your purchases over time! All the best, SW Team

“Just fantastic!”

Helpful Report

Thank you Clare for your fab review! Hope to speak with you again soon, SW Team

“Always purchased my wigs from simply wigs .They are so natural and colour is good”

Helpful Report

Thank you Pauline for your lovely review, we really do appreciate it. Hope to speak with you again soon! SW Team

“Excellent and efficient service. Very refreshing in today’s climate. Many thanks 👍”

Helpful Report

Thank you for your excellent feedback! We're happy to hear you have enjoyed your experience with us. All the best, SW Team

Simply Wigs is rated 4.8 based on 13,124 reviews