Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,124 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,124 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Write Your review

Tell us how Simply Wigs made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Simply Wigs 5 star review on 10th January 2025

607

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful , very efficient and lovely staff .”

Helpful Report

Thank you Lorna for your brill review, we really do appreciate it. We are so delighted to hear you are happy with your Simply Wigs experience! All the best to you, SW Team

“I can't praise this company enough. SW advice and customer service is excellent.”

Helpful Report

Thank you for your excellent review, we really do appreciate it. We are so delighted to hear you have been happy with your Simply Wigs experience, as the Customer Service team love to help out the customers! Hope you enjoy the rest of your day, SW Team

“I visited Simply Wigs a couple of months ago after I was diagnosed with alopecia. The staff were helpful, supportive and considerate and I was very impressed with the service they provided. I bought a wig but didn't feel under pressure at any point to make a purchase. I would happily recommend Simply Wigs.”

Helpful Report

Thank you Helen for your kind words, and for recommending us, we really do appreciate it. We are so delighted to hear you were happy with your Simply Wigs Shop experience, and you had enjoyed the service provided :) If you require any assistance in the future, please do contact us, we are always here to help. SW Team x

“I ordered a wig and products . They arrived in good time and were very nicely packaged. I had to return the wig as it was too big. The return process was way.The customer service representative, who I won’t name , said she would send me a list of alternatives that might be a better fit but my chosen style , unfortunately this never happened which is extremely disappointing.”

Helpful Report

Thank you for your review, we really do appreciate it. It's lovely to know you had received your order quickly, and was packaged nicely for you :) We are sorry to hear you had to return your order as unsuitable, and there has been a delay in suggesting possible alternatives for you. We can see that a member of the Customer Service Team has now contacted you, in regards to your alternatives. Please do contact us, if you require any further assistance :) SW Team

“I needed to get a new wig as the one I bought 14 years ago when I previously had chemo' & had been in it's box for nearly 13 years was looking a bit "frazzled"! I searched the internet & settled on Simply Wigs due to their excellent reviews. I'm so glad I did! I am delighted with my new "Kenzie" wig, even more so as it happened to be on offer when I purchased it. I had emailed SW before ordering to ask what would be the nearest colour match to my old wig which was a different make. I received a prompt reply recommending the Coffee Latte-R, which was actually the colour I thought but wasn't sure, & that it was in stock. It arrived within the said timeframe & was beautifully wrapped & packaged along with the shampoo & display head I also ordered. Plus there was the thoughtful little gift of a Ferrero Rocher chocolate in a little box. Ordering online was easy as was claiming the VAT exemption. I highly recommend Simply Wigs for their, customer service, stock range, prices, delivery etc. I will definitely order from them when I need anything in future. Thankyou 😃.”

Helpful Report

Thank you Margaret for taking the time to review your experience with us, we are happy to know you have enjoyed this! We are so incredibly delighted to hear you love your new purchase, and the recommended colour is a good match for you! It's also so lovely to know that you would recommend us to others, as the whole team do go above and beyond for their customers. We do hope to be hearing from you again soon, SW Team x

“Good customer service and always happy with the product”

Helpful Report

Thank you Diane for your kind review! We are so delighted to hear you have enjoyed your Simply Wigs experience :) Hope you have a lovely rest of your day, SW Team

“Excellent service and prompt delivery. Laura at Customer Services was very helpful. Very pleased with the overall look 🙂”

Helpful Report

Thank you for your excellent review! We are delighted to hear you are pleased with your new purchase, and Laura could be of assistance :) All the best to you, SW Team

“Found this site after googling for aftercare products. Ordered with no problems received an email straight away with an order number confirming purchase. Order was received 2 days later...Will return maybe even to purchase a wig from them too. Cannot fault the customer care an excellent experience”

Helpful Report

Thank you Mrs N Combs for your lovely review! We are so delighted to hear you are happy with your experience with us, and you are looking to purchase further with us :) If you require any assistance in the future, we are here to help. All the best, SW Team

“Quick and friendly service, nothing is too much trouble, so nice to have good service. x”

Helpful Report

Thank you for your lovely review! The team are always happy to help their customers, so it is lovely to know you have enjoyed your experience with us :) Hope to speak with you again soon, SW Team x

“So very helpful when changing style, as the one I had been wearing for a number of years was discontinued. My new style is perfect, I'm so pleased with their service & will continue to use simply wigs.”

Helpful Report

Thank you for your wonderful review, we really do appreciate it. The team are always going above and beyond for their customers, so it is lovely to know your new style is perfect for you! We do hope that you enjoy the rest of your day, SW Team x

“Great products , well packaged and super fast delivery . Thankyou very much again Simply Wigs xx”

Helpful Report

Thank you Vanessa for your brill review, we really do appreciate it! We are delighted to hear you have enjoyed your Simply Wigs experience :) All the best to you, SW Team x

“Very beautiful, a joy. Thank you.”

Helpful Report

Thank you for your lovely review! We are delighted to hear you are happy with your recent order :) All the best to you, SW Team

“Lovely wigs! Very reasonable cost.”

Helpful Report

Thank you Susan for your brill review, we really do appreciate it :) We are delighted to hear you have enjoyed your Simply Wigs experience. All the best, SW Team

“Prompt dispatch and delivery of tape with a small pleasant surprise enclosed. Thank you”

Helpful Report

Thank you Gladys for your fab review, we really do appreciate it. We are so delighted to hear you are happy with your experience, and enjoyed your treat! All the best to you, SW Team

“Hello, they were great lovely on and very light . Did not know I had false lashes on”

Helpful Report

Thank you Denise for your fab review! It's lovely to know the false eyelashes are suitable for you, and seem to be perfect. All the best to you, SW Team :)

“Beautifully packaged and presented and reasonably priced.”

Helpful Report

Thank you Michelle for your brill review, we really do appreciate it! We are so delighted to hear that you are happy with your experience with us :) All the best, SW Team

“The customer service is outstanding! The wigs that I get are top quality. Thank you! Would definitely recommend!”

Helpful Report

Thank you for your kind words, and for recommending us, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience, and you are happy with the quality of the wigs you receive :) All the best to you, SW Team x

“I bought SHAKTI FROSTED ALMOND TURBAN CHRISTINE HEADWEAR And it was gorgeous easy to wear and very attractive. I will definitely buy from Simply wig again. The packaging was amazing and they did a very nice gesture 😍they put a little chocolate inside the package.”

Helpful Report

Thank you for your fab review, we really do appreciate it. We are so delighted to hear your are happy with your purchase, and would visit us again in the future! It is also lovely to know you liked the packaging, we will be sure to pass on your kind feedback to our Warehouse Team :) Hope you enjoy the rest of your day, SW Team

“Excellent service Very pleased with my wig Would recommend Simply Wigs”

Helpful Report

Thank you Irene for your excellent review, and for recommending us, we really do appreciate it! Hope you enjoy the rest of your day, SW Team x

“I absolutely love my new wig! I was so impressed with the styles and colours Simply Wigs offer. I've had so many compliments whilst wearing my wig, it's given me such a boost of confidence after losing my hair through chemo. I must add that the customer service is excellent too! I will certainly recommend to others.”

Helpful Report

Thank you Victoria for your kind words! We are so delighted to hear you have been receiving compliments on your new style, and has given you confidence :) It's also lovely to know you had enjoyed your experience, and would recommend our services to others. All the best to you, SW Team x

Simply Wigs is rated 4.8 based on 13,124 reviews