Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,134 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,134 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 10th January 2025

607

Anonymous

Anonymous // 01/01/2019

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“Exccelent service by v. knowledgeable, dedicated and polite staff. Full marks ladies!”

Helpful Report

Thank you Ruxandra for your lovely review, we really do appreciate it. We're so happy to hear you have enjoyed your Simply Wigs experience! All the best, SW Team

“I ordered a wig from simply wigs unfortunately it didn’t suit me, I phoned them to explain and the lady on the phone was very understanding and they gave me a refund within a few days , very good company.”

Helpful Report

Thank you Debra for your lovely words, we really do appreciate it. We're so happy to hear you are happy with your Simply Wigs experience. All the best to you, SW Team

“Great selection and easy communication with helpful staff.”

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Thank you for your brill review, we really do appreciate it! All the best, SW Team

“Very happy with my first purchase at Simply Wigs. The lady who dealt with me on the phone was very helpful. I definitely be buying again”

Helpful Report

Thank you Linda for taking the time to leave your review, we really do appreciate it! We do look forward to hearing from you again. All the best, SW Team

“Simply Wigs always go above and beyond to help.”

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Thank you for your fab review, we really do appreciate it! All the best, SW Team

“SW are always ready to consult on colour or size and it is a refreshing feeling not to feel rushed into making a decision. Excellent service”

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Thank you for your excellent review, we really do appreciate it. Hope to hear from you again soon, SW Team

“From an initial phone call to enquire about availability of a particular wig the service was pleasant, accommodating and professional. Thank you, I love my new wig!”

Helpful Report

Thank you for your kind words, we really do appreciate it. We're so delighted to hear you have enjoyed your Simply Wigs experience, Hope to hear from you again soon, SW Team

“Amazing service - great prices. Losing your hair is such a difficult process and Simply Wigs makes it all a lot easier - love the little chocolate treat and lovely wrapping!! Thank you so much”

Helpful Report

Thank you Elizabeth for your amazing review, we really do appreciate it! We do completely understand how difficult it can be, so we're delighted to hear we could be of assistance. All the best to you, SW Team

“Fast and efficient service. Very good products.”

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Thank you Tina for your brill review, we really do appreciate it! All the best, SW Team

“Excellent”

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Thank you for your feedback! Hope to hear from you again soon, SW Team

“Excellent service”

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Thank you for your excellent review! All the best, SW Team

“I received amazing support from the team sourcing a colour and finding this wig - it is just right for me, and a lovely wig, which I will return to again in future.”

Helpful Report

Thank you for your lovely review, it is very much appreciated. We are so delighted to hear you have enjoyed your Simply Wigs experience. All the best, SW Team

“So pleased with this wig. Cameron. My second one, lovely colour. Easy to order and good delivery times.”

Helpful Report

Thank you Hazel for your brill review of the Cameron wig! We're so happy to hear you have enjoyed your Simply Wigs experience, and have loved your purchases. All the best, SW Team

“It's a very good wig. The colour is perfect for me, thank you. There are little problems with the mesh on the right side. But I turned the bangs the other way and hid the flaw. I did not make a refund, there was no time to wait for another one again. I'll definitely order it again. I hope there will be no more shortcomings. Thank you.”

Helpful Report

Thank you Jelena for your feedback! It's lovely to know you are happy with the colour on your new style. We are however sorry to hear you found a slight fault on the cap. When you are ready to place another order, please do contact us, to ensure this is thoroughly checked prior to despatching. :) All the best, SW Team

“Fabulous service great looking wig and will certainly recommend and use in the future.”

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Thank you Sarah for your fab review, and for recommending us. We really do appreciate it. All the best to you, SW Team :)

“Efficient service good communication decent priduct”

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Thank you Alison for your fab review! We're delighted to hear you have enjoyed your experience with us. All the best, SW Team

“This is a company with the best service and very informative.To be trusted!”

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Thank you Olle for your brill review, we really do appreciate it. It's so wonderful to know you have enjoyed your Simply Wigs experience! We do hope to hear from you again soon, SW Team

“Excellent service as always. Prompt and efficient delivery and very good communication. Highly recommend.”

Helpful Report

Thank you Valerie for your excellent review, and for recommending us - we really do appreciate it! The team do ensure to keep their customers informed of updates on their order, so we will be sure to pass on your feedback. All the best to you, SW Team

“Fabulous company! Very helpful & informative staff.”

Helpful Report

Thank you Valerie for your fabulous review! The team are always happy to assist, so we will be sure to pass on your kind comments. All the best, SW Team

“I have used Simply Wigs before and another wig firm . I have decided to stay with SW as they accept returns with no hassle if wig doesn't suit for whatever reason . Lovely and friendly on the phone and nothing is too much trouble. 10/10”

Helpful Report

Thank you Judith for your kind words, it is very much appreciated. We do know how important it is to search for the correct style, so we are proud to offer the return service. Hope to speak with you again soon, SW Team

Simply Wigs is rated 4.8 based on 13,134 reviews