Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,027 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,027 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 8th November 2024

603

Anonymous

Anonymous // 01/01/2019

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“Great options with eyebrows, good customer service.”

Helpful Report

Thank you Anna for your fab review, we really do appreciate it. We're delighted to hear you are happy with your purchase. All the best, SW Team

“Good quality item, I am pleased with it. Colour, style and adaptibility to make it my own was quite easy.”

Helpful Report

Thank you for your wonderful review, we really do appreciate it. We are so delighted to hear you found your purchase to be perfect for your needs! All the best, SW Team

“Excellent service and helpful ladies as I had to return the wig”

Helpful Report

Thank you Ann for your excellent review. The team are always happy to assist, so we will be sure to pass on your kind comments. All the best, SW Team

“Thanks you very much the wig 's wonderful”

Helpful Report

Thank you Charles for your fab review! We're so delighted to hear you're happy with your purchase. All the best to you, SW Team

“Excellent Customer Service”

Helpful Report

Thank you Diane for your excellent review, we really do appreciate it! All the best, SW Team

“Simply Wigs are the best wig company I ever dealt with”

Helpful Report

Thank you for your wonderful review, we really do appreciate it. We do hope to be hearing from you again soon, SW Team

“I have recently bought two wigs, and I am delighted with both and also the service I have received. The wigs are beautiful, very well made, and suit me perfectly. There was an issue with the first delivery being incorrect, but I was contacted by customer service who explained the situation, and provided a returns label, while the correct wig was despatched immediately. I've also bought some styling products which I'm sure will be great.”

Helpful Report

Thank you Sarah for taking the time to write your review. We are so delighted to hear that you are happy with your Simply Wigs experience. We are sorry to hear the mix-up with your delivery, but it is lovely to know the Customer Service team resolved this promptly for you. If you require any assistance in the future, you know where we are :) SW Team

“Always very pleased with the service”

Helpful Report

Thank you Karen for your kind review :) The team are always happy to assist, so we will be sure to pass on your comments. All the best, SW Team

“I was really pleased with my order and it was delivered quite quickly. I have had three successful wigs from simply wigs! Thanks”

Helpful Report

Thank you Anne for your kind review, and for sharing your purchase with us - you look amazing! If you require any assistance in the future, you know where we are :) SW Team x

“I have always been very happy with my wigs, been wearing them for quite a few years, the service has always been excellent too”

Helpful Report

Thank you Mary for your excellent review, we really do appreciate it. We're so happy to hear you have been enjoying your Simply Wigs experience. All the best to you, SW Team

“Excellent service & delivery. X”

Helpful Report

Thank you Amanda for your excellent review, we really do appreciate it. We're so delighted to hear you've enjoyed your experience. Love, SW Team x

“Received the winner wig a couple of weeks ago. It had been out of stock for a while, It is lovely the most comfortable wig I’ve got. Will soon be ordering another.”

Helpful Report

Thank you Doreen for your lovely review! We are so delighted to hear you love the Winner wig, and seems to be perfect for you. All the best, SW Team

“Excellent service and web site information. Particularly like the wigs being worn, provides a better idea of style,length and colour.”

Helpful Report

Thank you Barbara for your excellent review, we really do appreciate it. We're so delighted to hear that you have enjoyed your experience with us. All the best, SW Team

“The team were fantastic, providing a friendly and professional service, the wigs I had initially picked to try on were just not right , however expert advice from Laura resulted in the perfect wig being found , with that extra bespoke styling completed by Sue a fantastic experience that will see a return when I require a new wig”

Helpful Report

Thank you for your brill review, we really do appreciate it! Laura and Sue are always going above and beyond for their customers' needs, so we will be sure to pass on your kind comments. We do look forward to be hearing from you again soon. SW Team x

“Purchased some Ellen Wille shampoo and conditioner for my Ellen Wille wig. The price was very competitive, I didn't need them quickly so went for the cheapest postage undestanding that it could take 2 weeks delivery, pleasantly surprised to receive them within a week. Packaging was very adequate with a little chocolate treat included. Thank you will be back.”

Helpful Report

Thank you Christine for your kind review. We are so happy to hear you are satisfied with your order, and received sooner than expected! All the best, SW Team

“I had a wonderful experience with Simply Wigs: everything from the initial email booking to the appointment & making my purchase was an absolute breeze. Nothing was too much trouble & the whole Team is so kind & professional. I will definitely be shopping with them again. Highly recommended!”

Helpful Report

Thank you Heather for your fab review, and for recommending us - we really do appreciate it. We are so happy to know you have enjoyed your Simply Wigs experience. We will be sure to pass on your comments to the fabulous team! All the best, SW Team

“I really like this wig as it is comfortable to wear and is styled really nice.”

Helpful Report

Thank you Rona for your brill review, and for sharing your purchase with us. You look amazing! Hope you enjoy the rest of your day, SW Team

“Nice cheap and quick service”

Helpful Report

Thank you Naqeeb for your brill review, we really do appreciate it! All the best, SW Team

“Simply Wigs has quite simply changed my life. The delivery is prompt and the wig is beautifully packaged which actually makes a big difference, as after all, certainly to me, it is more than just a wig, it is a life changing product. To be able to try a wig on at home is a huge plus. On a couple of occasions I have had to return a wig which has been unsuitable. The returns process is easy and refunds prompt. My recent purchase is the best ever, I LOVE it! Simply Wigs also supply a huge array of headwear which I have a lot of too, especially for wearing in the rain and wind. They also stock products that will enhance the longevity of your wig and help with styling it. If you are eligible like me for VAT exemption, this is available too. I cannot speak highly enough of this company and the service they provide.”

Helpful Report

Thank you Elaine for taking the time to leave your review. We're so delighted to hear you have enjoyed your Simply Wigs experience, as the team are always going above and beyond for their customers' needs. We do love to have a range of headwear to choose from, so please keep an eye on the website for the Autumn/Winter collection! Hope to speak with you again soon, SW Team

“Simply Wigs are simply the best. Efficient and friendly communications at all times. Great products. Returns process is super easy - and the fact that you can return a wig is invaluable! How can you possibly know if a style/colour will suit until you try it on? Other wig suppliers should take note. All in all my go too for wigs and related accessories. 👌”

Helpful Report

Thank you Elaine for your lovely review. We're so delighted to hear you have enjoyed your Simply Wigs experience, as the team are always happy to assist. :) Hope to speak with you again soon, SW Team

Simply Wigs is rated 4.8 based on 13,027 reviews