Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,242 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,242 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 31st January 2025

613

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have purchased many Rene of Paris wigs for a number of years now as I have recurring alopecia and have been extremely satisfied with their quality and of Simply Wig's excellent customer service.”

Helpful Report

Thank you for your excellent review, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience all around! All the best to you, SW Team

“Looks fabulous and I have had lots of compliments”

Helpful Report

Thank you Kathryn for your fab review. We are so delighted to hear that you love your purchase and have been receiving compliments! All the best, SW Team

“An easy pleasant purchase- I love the wig. I bought the size small, which is smaller than my other small brands, which is better for me. Will definitely purchase again…… thank you.”

Helpful Report

Thank you Sheenagh for your kind words, we really do appreciate it. We are so delighted to hear that you love your recent purchase! We look forward to hearing from you again soon, SW Team x

“I have experienced thinning of my hair due to illness, so I thought I would try wearing a wig, I searched the net for wig companies and chose Simply Wigs because I liked the 360 view as it's important to me that the wig looks as real as my own hair would look. I have now recently purchased my second wig from you, and I love them, I have already earmarked my next one and even decided I will choose a different colour, I could then wake up and be a red head of a blonde, great fun.”

Helpful Report

Thank you Sabrina for taking the time to write such a wonderful review of your experience, we really do appreciate it. Our E-Commerce team have tried their very best to make the website as helpful as possible, including information on each style/colour. It's also so lovely to know that you have been loving your purchases! Hope you enjoy the rest of your day, SW Team x

“Fantastic help from your customer advisors. As I was buying abroad it was crucial I choose the right colour. The style I already had. The only problem was that the manufacturer Natural image had discontinued the pearl blonde colour which is such a shame. I choose wheat mist which is nice but would have preferred pearl blonde.”

Helpful Report

Thank you Barbara for your fantastic review! We are so delighted to hear that you are happy with your purchase. We're sorry to hear that the Pearl Blonde colour is no longer available, it was a beautiful shade. If you would like any assistance in choosing colours, please do contact us and we will do our very best to help :) SW Team

“The hair piece was okay, the clip on bit was interesting.. The colour could have been more two tone.. with lighter blonde through it.. Good price.”

Helpful Report

Thank you for your kind review. It's lovely to know that you are happy with your purchase. If you wish to discuss alternative colours, please do contact us on 01484 844557 and we will be happy to help. All the best, SW Team

“Yet again Fabulous S W has come up trumps! I ordered a Noriko Milan in Spring Honey (my second). It was delivered speedily and is SUPER. The way it is layered at the front makes it blend in seamlessly with my hair. It is an exact match to my (dyed) medium blonde hair and takes years off me. Thanks again S W for your lovely chatty, unhurried advice and your superb products.”

Simply Wigs 5 star review on 13th April 2022

Helpful Report

Thank you for taking the time to write such a fab review and sharing your purchase, you do look amazing! We are so delighted to hear that you are happy with the Milan and the Spring Honey is the perfect colour match for you! Hope you enjoy the rest of your day, SW Team :)

“Well I rely on simply wigs to make me look how I used to look. No messy hair to contend with, whatever the weather, I can go out smile and look the best I can be.”

Helpful Report

Thank you Liz for your fab words, we really do appreciate it. We are so delighted to hear that you are enjoying your Simply Wigs experience! All the best, SW Team

“As a customer of several years I am so grateful to the people at Simply Wigs. Their service and their website are second to none. I am used to having to shop online yet I am repeatedly surprised at the supreme level of customer service I receive form them.”

Helpful Report

Thank you Anne for your wonderful review, we really do appreciate it. Our team are always going above and beyond for their customers' needs. We hope to be hearing from you again soon :) SW Team x

“Very happy with purchase, delivery was quick and beautifully packaged with lovely little surprise touch.”

Helpful Report

Thank you for your fab review! We are so delighted to hear that you are happy with your purchase. All the best, SW Team

“You asked in your email if you are still cutting the mustard ? Yes , you are . I feel constantly kept in the picture with all your contact and last time I took advantage of a Friday offer I was delighted. My only regret was that only ordered one wig . You are not just a business but a whole support system. I don’t think there can be one customer who does not appreciate that .”

Helpful Report

Thank you Carol for your fabulous review! We are so delighted to hear that we are 'Cutting the Mustard' :) It's also lovely to know that you are happy with your recent purchase. All the best to you, SW Team x

“Great fast helpful service as usual ,quality lovely . I bought winner by Rachel Welch so pleased thank you”

Simply Wigs 5 star review on 12th April 2022

Helpful Report

Thank you Carol for your review and for sharing your fabulous purchase with us, you look amazing in the Winner! We hope you enjoy the rest of your day, SW Team

“Simply wigs are excellent, a lot of choice in style & colour. Easy to order & return”

Helpful Report

Thank you Christine for your excellent review, we really do appreciate it. It's so lovely to know that you have enjoyed your Simply Wigs experience! All the best :)

“Very helpful and sympathetic staff. Really helped when friend arranged to send the wrong coloured turban.”

Helpful Report

Thank you Jenny for your kind review, we really do appreciate it. We are so delighted to hear that you enjoyed your experience, and we could be of assistance :) All the best, SW Team

“Very happy with purchase of wig stand”

Helpful Report

Thank you for your fab review. We are so delighted to hear that you are happy with your purchase! All the best, SW Team

“I am impressed with the site. Being able to view wigs 360 also all the information available and customer reviews very helpful. I think the only improvement that could be made is the ability to view the wigs in chosen colour. Also my wig is out of stock and my order being put on back order which is good but I would really appreciate an update now and again. I ordered some other stuff which came quickly. On time. No problems”

Helpful Report

Thank you Diane for taking the time to write your kind review, we really do appreciate it. We do try to put as much information as we can on the website for our customers, including colour swatches and descriptions. However, we will be sure to take your feedback on board. I can see that my colleague sent you an email regarding the item you have on backorder with us :) Please do call us on 01484 844557 if you would like to discuss this further. All the best to you, SW Team

“I have bought a number of hair toppers from Simply Wigs in the past. The quality is amazing and the service is unbeatable. Thank you Simply Wigs”

Helpful Report

Thank you Gail for your wonderful review and for sharing your fabulous purchase with us, you look amazing! We are so delighted to hear that you have been happy with your orders :) All the best, SW Team

“Very happy with my new wig i wasn't going out as i didn't feel confident after loosing my hair. This wig has changed that is very light weight, looks natural and i feel like my old self in it. Delivery was fast Thanks”

Helpful Report

Thank you for your lovely words. We completely understand how difficult it can be going through hairloss, we are always here to help. We are so delighted to hear that you have found a style which has brought back that confidence! All the best to you, SW Team x

“Everything about this company is 1st class. Showing a '360' view of the enhancers makes it clear what to expect when the product arrives. THe service is excellent and the products we've bought are very good quality. We will be buying more and are so 'comfortable' chosing and recommending Simply Wigs.”

Helpful Report

Thank you Timothy for sharing your experience with us, we really do appreciate it. Our E-Commerce Team have worked incredibly hard to make the website as helpful as possible, and we are so delighted to hear that you agree! It's also so lovely to know that you would recommend us :) Hope you enjoy the afternoon, SW Team x

“Lovely and helpful company to deal with, good prices too.”

Helpful Report

Thank you for your lovely review, we really do appreciate it. All the best, SW Team x

Simply Wigs is rated 4.8 based on 13,242 reviews