Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,026 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,026 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 8th November 2024

603

Anonymous

Anonymous // 01/01/2019

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“Amazing service - great prices. Losing your hair is such a difficult process and Simply Wigs makes it all a lot easier - love the little chocolate treat and lovely wrapping!! Thank you so much”

Helpful Report

Thank you Elizabeth for your amazing review, we really do appreciate it! We do completely understand how difficult it can be, so we're delighted to hear we could be of assistance. All the best to you, SW Team

“Fast and efficient service. Very good products.”

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Thank you Tina for your brill review, we really do appreciate it! All the best, SW Team

“Excellent”

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Thank you for your feedback! Hope to hear from you again soon, SW Team

“Excellent service”

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Thank you for your excellent review! All the best, SW Team

“I received amazing support from the team sourcing a colour and finding this wig - it is just right for me, and a lovely wig, which I will return to again in future.”

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Thank you for your lovely review, it is very much appreciated. We are so delighted to hear you have enjoyed your Simply Wigs experience. All the best, SW Team

“So pleased with this wig. Cameron. My second one, lovely colour. Easy to order and good delivery times.”

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Thank you Hazel for your brill review of the Cameron wig! We're so happy to hear you have enjoyed your Simply Wigs experience, and have loved your purchases. All the best, SW Team

“It's a very good wig. The colour is perfect for me, thank you. There are little problems with the mesh on the right side. But I turned the bangs the other way and hid the flaw. I did not make a refund, there was no time to wait for another one again. I'll definitely order it again. I hope there will be no more shortcomings. Thank you.”

Helpful Report

Thank you Jelena for your feedback! It's lovely to know you are happy with the colour on your new style. We are however sorry to hear you found a slight fault on the cap. When you are ready to place another order, please do contact us, to ensure this is thoroughly checked prior to despatching. :) All the best, SW Team

“Fabulous service great looking wig and will certainly recommend and use in the future.”

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Thank you Sarah for your fab review, and for recommending us. We really do appreciate it. All the best to you, SW Team :)

“Efficient service good communication decent priduct”

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Thank you Alison for your fab review! We're delighted to hear you have enjoyed your experience with us. All the best, SW Team

“This is a company with the best service and very informative.To be trusted!”

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Thank you Olle for your brill review, we really do appreciate it. It's so wonderful to know you have enjoyed your Simply Wigs experience! We do hope to hear from you again soon, SW Team

“Excellent service as always. Prompt and efficient delivery and very good communication. Highly recommend.”

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Thank you Valerie for your excellent review, and for recommending us - we really do appreciate it! The team do ensure to keep their customers informed of updates on their order, so we will be sure to pass on your feedback. All the best to you, SW Team

“Fabulous company! Very helpful & informative staff.”

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Thank you Valerie for your fabulous review! The team are always happy to assist, so we will be sure to pass on your kind comments. All the best, SW Team

“I have used Simply Wigs before and another wig firm . I have decided to stay with SW as they accept returns with no hassle if wig doesn't suit for whatever reason . Lovely and friendly on the phone and nothing is too much trouble. 10/10”

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Thank you Judith for your kind words, it is very much appreciated. We do know how important it is to search for the correct style, so we are proud to offer the return service. Hope to speak with you again soon, SW Team

“Very helpful and always courteous.”

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Thank you Jo for your kind review. The team are always happy to help, so we will be sure to pass on your comments. All the best, SW Team :)

“Just bought tape on this occasion, good quality stuff.”

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Thank you Deborah for your fab review. It's lovely to know you are happy with your recent purchase! All the best, SW Team

“For anyone with hair loss who wants to find a wig or headwear that they like, try Simply Wigs. You will be amazed!”

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Thank you Elaine for your fab review. It's so lovely to know you would recommend us to others, and you had enjoyed your experience with us! All the best, SW Team

“Brilliant service as always - thank you!”

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Thank you for your brilliant review! It's lovely to know you have enjoyed your Simply Wigs experience. All the best, SW Team

“Excellent product but took five weeks to arrive which was disappointing. It would have been appreciated to have been informed that there was a delay on the product so that an alternative could have been ordered.”

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Thank you Stephen for your excellent review. We're sorry to hear there was a delay on your order! We do try to keep our customers up to date with their order, so we will be sure to pass on your feedback. If you require any assistance in the future, please do contact us. SW Team

“Always excellent service in my 11 years experience of using them.”

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Thank you Janet for your excellent review and custom, we really do appreciate it. Love, SW Team

“I recently ordered my usual wig but decided to try something different as well but unfortunately it did mot suit me. Both wigs arrived promptly and well packed as usual. I contacted customer service to explain the second wig did nit suit and they immediately informed me how to return it. I was pleasantly suprised how easy it all was and my money was refunded promptly. Brilliant service SW”

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Thank you Maureen for your brill review, we really do appreciate it. We're so delighted to hear you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers' needs. All the best to you, SW Team

Simply Wigs is rated 4.8 based on 13,026 reviews