Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,124 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,124 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 10th January 2025

607

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Five stars isn't really enough - I think they deserve a 10. They really are the best company, very caring and friendly which makes a heck of a difference when you are pondering the world of wigs, and even moreso when ordering online as opposed to actually visiting them.. I'm now on my 5th Forever Chic by Gabor, not because they are wearing out I just use them in rotation when I need to. It is a style I like but may ponder a change in the not too distant future and go for something a bit shorter, but will once again seek Laura's advice on the matter..”

Helpful Report

Thank you for taking the time to leave such a lovely review, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience, as Laura is always happy to assist! We will be sure to pass on your kind comments. We do hope to hear from you again soon, SW Team x

“Comfortable,well constructed and everyone comments that they look really natural. Fast and efficient delivery and on previous occasions when the style or colour not quite right immediately exchanged or refunded. Thank you for all your help. Mrs J.Clark”

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Thank you Joan for your fab review, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience :) All the best to you, SW Team

“Always great service a d brilliant products..Lesley Leese”

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Thank you Lesley for your brill review! We're delighted to hear you have enjoyed your experience. All the best, SW Team

“Always consistently great service!”

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Thank you Christopher for your kind review, we really do appreciate it. All the best, SW Team

“I cannot live as I want and need to without the products and services supplied by Simply Wigs. Need to seriously think about going grey .... maybe leave it a while longer!”

Helpful Report

Thank you Jan for your kind review, we really do appreciate it. Remember you can only have a colour change when you feel ready! If you require any further assistance, please do let us know :) SW Team

“Have purchased two wigs and a hair piece in the pass and was so pleased with your service. Unfortunately the last one was not suitable so returned it again the service was great. I hope to come over and get advice for my next purchase.”

Helpful Report

Thank you Madeline for your brill review, we really do appreciate it. We're sorry to hear your recent purchase was not suitable! If you wish to book an appointment with us, please do call on 01484 840100. All the best to you, SW Team

“the wig i chose was lovely just too much for me as a first wig and having thin hair. The colour was gorgeous and the quality was great. The customer service was brilliant and the return was handled quickly. I will definatly be buying another when im more used to hair again”

Helpful Report

Thank you Nicola for your fan review, we really do appreciate it. Our Customer Service team do strive for excellence, so we will be sure to pass on your comments :) We do look forward to hearing from you again, SW Team x

“Who knew I could get obsessed with wigs so quick. I visited them in July & bought two wigs, Ignite & Coco that I love. My husband asked if I wanted another wig for my birthday, I couldn't refuse & ordered Noriko Rene of Paris's Nour in Silver Mink & it's fabulous & I couldn't be happier. It's really comfortable & people can't believe that it's a wig”

Helpful Report

Thank you Judith for your brilliant review, and for sharing your purchase with us - you look amazing! It can be addictive when you get comfortable ordering online - we're just happy to hear you're enjoying your experience with us :) Hope to speak with you again soon, SW Team

“I first started to wear a wig in 2008. After a routine blood test my cholesterol was a little high and I was put on statins. I had several side effects, but the worst was my hair loss. I soon had so little on top and around my face that I was forced to get a wig. I stopped the statins (which, according to a second Dr, had not been necessary in the first place!) and the hair grew back, but it was not as it had been before, staying obstinately thin where I needed it the most. In the many years since then I have had numerous bad experiences buying wigs. One is at one's most vulnerable in this predicament and unhelpful people make an already difficult task even harder. Simply Wigs has been by far the most friendly, kind and helpful company I have come across. Their thoughtful, obliging staff do a great deal to make one feel confident and happy. I am delighted with their service and have bought 6 wigs so far. I'm not going anywhere else to buy more in the future!”

Helpful Report

Thank you for taking the time to write your review, and share your story; we really do appreciate it! We completely understand how difficult it can be ordering online, so we are delighted to hear we were able to assist in finding you the perfect one! The Customer Service team are always going above and beyond for their customers' needs, so we will be sure to pass on your kind comments. All the best to you, SW Team

“Simply Wigs customer care is excellent. I have always found their staff to be happy to help in any way they can. If you are choosing your first wig or just a new colour/style they help without any pressure and will even send options via email for your perusal. I have returned a couple of my purchases when they have been unsuitable, SW have been quick to return funds. I’m looking forward to the arrival of my next purchase. Kind regards,”

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“Excellent service as always”

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Thank you Patricia for your excellent review! All the best to you, SW Team x

“Great Little clip in hair piece, not to heavy”

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Thank you Carol for your brill review. We're delighted to hear you're happy with your purchase! All the best to you, SW Team

“Great range of products. Easy to use website. Prompt delivery and enjoyed the little sweetie treat very much.”

Helpful Report

Thank you Helen for your wonderful review, we really do appreciate it. We are very delighted to hear you have enjoyed your experience with us. All the best, SW Team

“I love my wig ,I had lotscof compliments, definitely will be buying a nowhere wig for Christmas. Thanks simply wig for letting me buy the gorgeous wig.”

Helpful Report

Thank you Deborah for your lovely review, we really do appreciate it. We're so happy to hear you have enjoyed your experience, and love your purchase! We do hope to hear from you again soon, SW Team

“I recently had chemo and lost hair as a result. I never knew how much I would need a decent wig and what a difference this would make. It has made the world of difference. To be honest, I actually prefer this wig to my natural hair!”

Helpful Report

Thank you for your wonderful review, we really do appreciate it. We're so delighted to hear you are happy with your recent purchase :) All the best to you, SW Team

“Perfect in every way”

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Thank you Eve for your brill review :) We hope to speak with you again soon, SW Team

“Excellent service everytime”

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Thank you Margaret for your excellent review! All the best, SW Team

“Good to deal with including hair wigs, very good service”

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Thank you Philip for your brill review! It's wonderful to hear you have enjoyed your Simply Wigs experience. All the best, SW Team

“Perfect experience”

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Thank you Ursula for your kind review. We're so happy to hear you are happy with your Simply Wigs experience. Love, SW Team

“I am very pleased with simply wigs but am disappointed that on the last 2 occasions i have put 2 items in basket and paid for them only to be told they had sold out.”

Helpful Report

Thank you Bernadette for your review! We're sorry to hear that you have found your most recent orders to be unavailable. If you wish to know the availability prior to purchasing, please call us on 01484 844557 :) All the best, SW Team

Simply Wigs is rated 4.8 based on 13,124 reviews