Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,247 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,247 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 31st January 2025

613

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a bit of trouble trying to find the wig for me, but the staff were very patient and helpful. I get many compliments about my wig, very pleased with the quality. Thank you”

Helpful Report

Thank you Jeanette for your kind review! We do know how difficult it can be ordering online, so we are happy to hear you love your new style. Love, SW Team

“Very happy with Simply wigs. They have a lot of choice and details of their wigs online . Also photos of their customers wearing most of their wigs . Always only a phone call away to give advice on colours too . Option to visit their site to try on wigs .”

Helpful Report

Thank you Avril for your brill review, we really do appreciate it. We're delighted to hear you have enjoyed your experience with us, and have found all information helpful from our site! Hope to speak with you again soon, SW Team x

“The staff at Simply Wigs are always polite and professional and provide an excellent service. There is a wide range of good quality wigs, hair pieces and head wear to choose from and I have been very pleased with all my purchases. I definitely recommend them!”

Helpful Report

Thank you for your excellent review, and for recommending us - we really do appreciate it. We're over the moon to hear you have enjoyed your Simply Wigs experience! All the best to you, SW Team x

“Love that my wig is pre-styled. I miss my own glair so much but this is a risk free way of helping to make up for it. I have bought wigs from SW for some years now and they are so helpful and understanding to deal with. Thank you for making the process so easy.”

Helpful Report

Thank you for your fab review, we really do appreciate it. We're so delighted to hear you have been happy with your Simply Wigs experience, as you know we are always here to help! All the best, SW Team

“Beautiful products, carefully packaged and swiftly despatched. Such a lovely, caring company. Would definitely recommend.”

Helpful Report

Thank you for your kind words, and for recommending us - we really do appreciate it! All the best, SW Team

“My experience with the company: "Simply Wigs" was good, but the wig itself does not look like the one on the model. (so far, I've not received any that has.) It is much, much too full, too much hair(fibers). It has been forty years, or so, since I have been to a salon to have my hair trimmed. I have been wearing wigs that long, and before, what was then referred to as: "wiglet", now "toppers", so I will have to find a hairdresser to thin and shorten, more expense.”

Helpful Report

Thank you Dorothy for your feedback, it is very much appreciated. We're sorry to hear you found your recent purchase to be too full, and have had to get this trimmed. if you are local to us, we do offer this service free of charge, if the item was purchased through us. We do also offer the returns service, as we would not want our customers to keep items they are unhappy with. Please do contact us on 01484 844557 if you require any assistance in choosing an alternative. All the best, SW Team

“I ordered a wig from Simply wigs, process was very easy and it arrived quickly. The box it arrived it was very discreet which I appreciated. I could tell instantly I’d chosen the wrong colour when I opened the box so I decided not to keep the item. I rang customer services for a refund number which they gave instantly with no issues. I returned the item and the money was refunded quickly. Fantastic customer service and I would feel Confident ordering from them again”

Helpful Report

Thank you for taking the time to leave your review, we really do appreciate it. We're sorry to hear you found the colour to be unsuitable, but it is lovely to know you found the returns process to be simple. Please do contact us if you require any assistance in choosing an alternative! Love, SW Team

“I'm very happy and am so pleased I found Simply Wigs, they are very professional. I look forward to my regular email updates of wig discount prices and information and advice from other wig wearers which I find very supportive. Thank you Simply wigs!!!”

Helpful Report

Thank you Tracey for your fab review, we really do appreciate it! We're so happy to hear you've enjoyed your experience with us, and have found all information provided to be useful. We do hope to hear from you again soon, SW Team

“I have dealt with Simply Wigs for some years now and I found them to be efficient, with a speedy service, and always with a nice, friendly manner. And I shall most certainly deal with Simply Wigs for any future wig transactions and/or advice on the subject of wigs. I would most certainly recommend them to anyone requiring a wig or wig accessories.”

Helpful Report

Thank you Margot for your kind words, and for recommending us - we really do appreciate it. The team are always happy to assist, so we will be sure to pass on your lovely comments. All the best, SW Team

“Simply Wigs are just brilliant. The staff are so friendly and helpful. It's just like having your own shopper. choosing a wig is not easy and Simply Wigs have so many styles to chose from which makes it even more difficult, but you are not rushed and I appreciated their honest opinion and advise. if you make a mistake exchanging and refunds are dealt with Quickly. I have bought 3 wigs from this company and World not dream of buying such an Importand item from any other company.”

Helpful Report

Thank you Margaret for your brilliant review, we really do appreciate it! We are so delighted to hear you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers' needs. We do hope to hear from you again soon, SW Team

“I have found Simply Wigs support and help has been amazing. They are always there to answer questions and have helped me no end to feel more comfortable purchasing and caring for the wigs. Also, are amazingly patient when items ordered are not quite right and are happy for you to return and begin again the search again, without any quibble. I wouldn’t purchase from any other company. Simply Wigs stand out!”

Helpful Report

Thank you Patricia for your lovely review, we really do appreciate it. We do understand how difficult it can be online, so we are more than happy to offer the returns service! We do look forward to hearing from you again soon, SW Team

“Great choices, quick delivery, quality products and helpful how-to videos”

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Thank you Kate for your fab review, we really do appreciate it. All the best to you, SW Team

“Excellent service lovely wigs have berm using them got several years very happy with them”

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Thank you Sheila for your excellent review and custom, we really do appreciate it! All the best to you, SW Team

“Great service, helpful professional staff,prompt delivery.”

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Thank you Maureen for your kind words, it is very much appreciated. All the best to you, SW Team

“Fab-u-Lou’s. Helpful. Honest. A company I would (and have) recommended to my friends. Thank you so much.”

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Thank you Serena for your fab review, and for recommending us - we really do appreciate it! All the best to you, SW Team

“Very pleased with bobbi wig lovely colour and fit”

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Thank you Elaine for your brill review! We're so delighted to hear you are happy with the Bobbi wig! All the best, SW Team

“I have used Simply Wigs for a number of years now and always been extremely pleased with their service. Professional and staff always friendly and happy to help anyway they can. Definitely 5 stars from me”

Helpful Report

Thank you Gail for your kind words, we really do appreciate it. We're so delighted to hear you have been enjoying your Simply Wigs experience, as the team are always happy to help! All the best, SW Team

“After returning my first order as I was insure of the style and length I am delighted with my second order. Customer service was excellent each step of the way for a first time wig wearer. So helpful and friendly. Will definitely be purchasing again.”

Helpful Report

Thank you Rhea for your excellent review, we really do appreciate it. We are so delighted to hear you are happy with your order, and you have enjoyed your Simply Wigs experience! We do hope to hear from you again soon, SW Team

“Excellent and discreet service. Lovely quality and well priced wigs Very pleased . Thank you!”

Helpful Report

Thank you Elaine for your excellent review, we really do appreciate it. We're so delighted to hear you have enjoyed your experience with us! All the best to you, SW Team

“Ordered a wig which was not immediately available. A lady phoned me to explain the order wait time etc which I was very happy with. When it arrived it was very nicely packaged and had a complimentary chocolate in a little box inside. Very happy with my purchase.”

Helpful Report

Thank you Julie for your lovely review, we really do appreciate it. We are so delighted to hear you love your recent purchase! We do hope to hear from you again soon, SW Team

Simply Wigs is rated 4.8 based on 13,247 reviews