Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,124 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,124 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 10th January 2025

607

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always a good experience. Very quick delivery and I was kept informed the whole time.”

Helpful Report

Thank you for your lovely words! We are so delighted to hear you have enjoyed your Simply Wigs experience, and you were kept informed of updates on your order :) We do hope to hear from you again soon, SW Team x

“As always, great service and quality products”

Helpful Report

Thank you for your kind words, we really do appreciate it. We are delighted to hear you have enjoyed your experience with us! All the best, SW Team

“So pleased with the quality. Really robust and natural looking”

Helpful Report

Thank you for your lovely review! We are so delighted to hear you are happy with your purchase. We hope you enjoy the rest of your day, SW Team :)

“Fantastic colour matching service - I sent a cutting of my hair when wanting to purchase a scrunchie hairpiece, the colour suggested perfectly matches my hair”

Helpful Report

Thank you for your brill review, we really do appreciate it. The team will be delighted to hear you are happy with the colour matching service they had provided, and the shade chosen was perfect for you! We will be sure to pass on your kind comments :) All the best to you, SW Team

“Very good wigs and hair products very helpful team to talk to and very quick delivery”

Helpful Report

Thank you Elaine for your fab review, we really do appreciate it. It's lovely to know you had enjoyed your Simply Wigs experience, and you are happy with your order! All the best to you, SW Team

“I recently purchased a wig grip from simply wigs. Great product. I feel much more confident using it.”

Helpful Report

Thank you for your kind review, we really do appreciate it. We are incredibly delighted to hear the wig grip band is suitable, and given you confidence in wearing wigs! All the best to you, SW Team

“I found these very difficult to hold in place not for me.”

Helpful Report

Hello Christine. Thank you for your feedback. We are sorry to hear you are unhappy with your recent purchase from us. If you do require any assistance in the future with applying the eyebrows, please do contact us on 01484 844557, we are always here to help. SW Team

“Very efficient and timely response to my recent order which I had to return as the wig did not suit me,unrealistic dreams on my part.i know now to consult with their knowledgeable team first in future.”

Helpful Report

Thank you Sandra for your review, we really do appreciate it. We are sorry to hear that your order was unsuitable for you, and had to be returned back to us for a refund. You are right, if you require any assistance in choosing an alternative, please do contact us, we are always here to help! All the best, SW Team x

“I have several hair pieces from Simply Wigs. All of them an excellent match to my real hair. My recent purchase was a synthetic hair care kit, which was delivered quickly.”

Helpful Report

Thank you Lesley for your brill review, we really do appreciate it. We are so delighted to hear you have been happy with your purchases! We do hope to hear from you again soon, SW Team

“Love my wig and excellent customer service, but very upset at the price increase from £294 to £420 within one month. I have to replace my wig every 3 months because its synthetic hair and goes frizzy within 3 months. I think its unfair and sad that the price fluctuates dramatically every time I reorder. I wear a wig because I have to as I am half bald. not because im vane.”

Helpful Report

Thank you Denise for your review, and lovely feedback of the Customer Service you had received :) We do completely understand your upset in regards to the price increase of your regular style. If you contact us on 01484 844557, we can provide you with ways to save money on your future orders! We do hope to hear from you again soon, SW Team

“As always, an excellent service from start to finish. I needed advice on a shade, got it, sent for wig and it’s perfect. Thank you all”

Helpful Report

Thank you Barbara for your excellent review, we really do appreciate it. We are incredibly delighted to hear that you are happy with your new purchase, and you have enjoyed your experience with us! Hope to hear from you again soon, SW Team

“Fabulous service every time”

Helpful Report

Thank you Sandra for your fab review, we really do appreciate it! All the best to you, SW Team

“Very pleased with my new Paige wig by Henry Margue, I received the usual high quality service from simply wigs.”

Helpful Report

Thank you Janet for your brill review! We are so delighted to hear you are happy with the Paige wig, and you had enjoyed your experience with us :) All the best, SW Team

“Clear easy to use website. Very prompt delivery. Will definitely use them again - Lin”

Helpful Report

Thank you Lin for your brill 5 star review, we really do appreciate it! We are delighted to hear you have enjoyed your experience with us, and would be happy to purchase with us again :) All the best, SW Team x

“Excellent service! Couldn’t have asked for a more flawless transaction. Beautifully packaged item, brilliant quality and arrived very fast. Very happy.”

Helpful Report

Thank you Linda for your excellent review, we really do appreciate it! It really is lovely to know you have enjoyed your Simply Wigs experience :) All the best to you, SW Team

“I have brought many wigs well all my wigs from simply wigs they are very quick to deliver ,good stock ,beautifully packaged,and the simply wigs team are second to none , always pleased with my wigs, many thanks sandra b”

Helpful Report

Thank you Sandra for your kind review, we really do appreciate it. We are so delighted to hear you have been happy with your Simply Wigs experience, as the team do go above and beyond for their customers' needs. Hope you enjoy the rest of your day, SW Team

“Excellent service as always.”

Helpful Report

Thank you Julie for your excellent review, we really do appreciate it! Hope you enjoy the rest of your day, SW Team

“I don't usually do reviews but you deserve a good review especially Liv who helped me find the right colour and was so helpful, the way the items arrive is so lovely all wrapped up in nice paper and the chocolate is a lovely touch, couldn't be happier , well done and I will continue to use you, and I wouldn't hesitate to recommend you 😊”

Helpful Report

Thank you Gill for your lovely words, and for recommending us, we really do appreciate it! Liv is always going above and beyond for her customers, so I am sure she will be delighted to hear you have enjoyed your Simply Wigs experience :) We do hope to hear from you again soon, SW Team x

“Happy with service as i was kept informed of the progress of my order.”

Helpful Report

Thank you Pat for your fab review, we really do appreciate it. We are delighted to hear you were kept informed at each stage of your order :) All the best to you, SW Team

“The service was great and I love the wig. Will buy from Simply Wigs again.”

Helpful Report

Thank you for your fab review! We are so delighted to hear you love your purchase, and will be happy to shop with us again :) All the best, SW Team

Simply Wigs is rated 4.8 based on 13,124 reviews