Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,183 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,183 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Write Your review

Tell us how Simply Wigs made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Simply Wigs 5 star review on 25th January 2025

612

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered shampoo and hair gel, despatched quickly, arrived in good condition, very pleased with how easy the process was for my first order. Thank you.”

Helpful Report

Thank you for your brill review, we really do appreciate it. We are so delighted to hear you are happy with your order, and the ordering process to delivery was easy for you :) We do hope to hear from you again soon, SW Team

“On behalf of my elderly relative who has no access to internet I would like to thank you for your help and understanding. Receiving her wig has made a huge difference to her.”

Helpful Report

Thank you Pamela for your kind review! We are so delighted to hear we could be of assistance, and she is happy with her purchase :) All the best to you both, SW Team x

“Always a great service, this time I had to return the item (not their fault just didn’t suit me) but everything went super smoothly.”

Helpful Report

Thank you Jennifer for your fab review, we really do appreciate it. We are delighted to hear that your experience with us was smooth and easy :) All the best to you, SW Team x

“Always a great service, this time I had to return the item (not their fault just didn’t suit me) but everything went super smoothly.”

Helpful Report

“Customer Service as been excellent unfortunately u couldn't get a colour match for my hair but would thoroughly recommend this company very helpful”

Helpful Report

Thank you Carol for your lovely review, we really do appreciate it. We are sorry to hear that we are unable to colour-match for you, but it really is lovely to know you would recommend our services :) Hope you enjoy the rest of your day, SW Team

“Very helpful, visited the shop for advice, made to feel very welcome. First order wasn't quite what I had expected, they refunded the money quickly and with no hassle. Very happy with my second order, just wish I'd done it years ago!”

Helpful Report

Thank you for your kind words, we really do appreciate it. It so lovely to know you have enjoyed both the shop and online experience, we will be sure to pass on your lovely comments to the whole team! We do hope to hear from you again soon, SW Team x

“Excellent just the jib”

Helpful Report

Thank you Mandy for your excellent review, we really do appreciate it! All the best, SW Team x

“Purchased twice from simply wigs and received excellant service”

Helpful Report

Thank you Susan for your excellent review and lovely custom, we really do appreciate it! Hope you enjoy the rest of your day, SW Team

“Simply the best! Everyone that I have spoken with or corresponded with has been brilliant. Great service, thank you. 🙂”

Helpful Report

Thank you Jacki for your brill review, we really do appreciate it. The Simply Wigs team will be delighted to hear you have enjoyed your experience with us, we will be sure to pass on your kind comments :) All the best, SW Team x

“The fringe wig I bought is perfect for summer heat. It lets me wear cool cotton scarves and still look like I've got hair even though I'm completely bald on top. It's wonderful! One of my friends said 'oh I didn't realise that you'd managed to keep some of your hair!' The best compliment”

Helpful Report

Thank you Linda for your wonderful review, we really do appreciate it. We are so delighted to hear that you are happy with your new hairpiece, and seems to be perfect for you! It's also so lovely to know you have been receiving compliments, as we know this is one of the best feelings :) All the best to you, SW Team x

“I bought this wig wondering if it was another purchase I'd put to the back of the wardrobe shelf, I have a small stature therefore a small head and most wigs look ridiculous as they make me look like I have a little body and a big head, but not this one! It was absolutely perfect and looks like my own hair just a bit longer. The wig was delivered quickly and was just as it was described. I'm over the moon with it, thanks simply wigs x”

Helpful Report

Thank you Seren for your kind review, we really do appreciate it. We are so delighted to hear that you are happy with your recent purchase, and is perfect for you! It really is music to our ears to know you have found what seems to be 'the one'. If you require any assistance in the future, please do call us on 01484 844557, we are always here to help. SW Team x

“Very helpful staff who can provide expert guidance to the correct wig. Patient at a difficult time. Love the fact that the wig arrives with plain packaging around the box.”

Helpful Report

Thank you for your lovely review, we really do appreciate it. We are so delighted to hear you are happy with the Customer Service you had received, as the team do go above and beyond for their customers' needs. All the best to you, SW Team x

“A visit to Simply Wigs made a huge difference to my life and my self esteem. The patience, knowledge and reassurance from the assistant made me feel a lot more confident about wearing one. Already purchased a second wig. Highly recommended. Certainly worth the 2 hour journey.”

Helpful Report

Thank you for your kind words, and for recommending us, we really do appreciate it. We are so delighted to hear that you had enjoyed your Simply Wigs Shop experience, as Sue does understand the importance of making sure your new look gives you that confidence boost you need! Please do contact us on 01484 840100 if you require any assistance in the future, we are always here to help :) SW Team x

“I ordered Headliners and the service was fast and efficient. I even got a chocolate in the parcel. Thankyou. ❤️”

Helpful Report

Thank you for your brill review, we really do appreciate it. We are so delighted to hear you are happy with your Simply Wigs experience, and you had enjoyed your chocolate treat! All the best to you, SW Team x

“My order arrived quickly and I was pleased with my purchase”

Helpful Report

Thank you Anne for your wonderful review. It's so lovely to know you are happy with your order :) All the best, SW Team

“Thank you for the quick posting of 2 wigs for me just as I was going on holiday. My husband likes both of them but my Tina Turner one took a bit of getting used to. Thank you once again”

Helpful Report

Thank you Susan for your fab review, we really do appreciate it! We are delighted to hear you are happy with your purchases :) We do hope you had a lovely holiday, SW Team x

“I recently ordered a wig. Simply wigs replied that the supplier didn’t have colour I requested. However. Would keep me updated. They did keep me updated and wig was dispatched. The wig arrived and was as described, I am very happy customer. I got this wig on offer and is worth every penny. Not my first wig from simply wigs and won’t be my last.”

Helpful Report

Thank you Nicola for your wonderful review, we really do appreciate it. We are so delighted to hear you are happy with your purchase, and seems to be perfect for you! We do look forward to be hearing from you again soon, SW Team x

“Very accommodating. Lovely wigs. My first purchase received so many compliments I decided to buy another one. No problem when I had to exchange my second wig, as the colour was not right.”

Helpful Report

Thank you Richard for your lovely words, we really do appreciate it. We are so delighted to hear that you were happy with your first purchase with us, that you went to order a second! We do hope to hear from you again soon, SW Team x

“Looks fabulous exactly as photo very realistic expecially in the colour shown”

Helpful Report

Thank you for your fab review, we really do appreciate it. It's so lovely to hear that you are happy with your recent purchase with us! All the best to you, SW Team

“Really love my fantasy wig It's my third one and the colour is lovely”

Helpful Report

Thank you Gary for your wonderful review, we do appreciate it! It's so lovely to know that you are happy with the Fantasy wig, it really is a beautiful style :) All the best to you, SW Team

Simply Wigs is rated 4.8 based on 13,183 reviews