Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,120 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,120 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 5th January 2025

606

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service and care. Refund sorted out promptly. Will definitely use again.”

Helpful Report

Thank you for your excellent 5 star review! We are so happy to hear you have enjoyed your Simply Wigs experience. All the best, SW Team :)

“Brilliant service. Nothing is too much trouble. Wigs come beautifully wrapped and accompanied by a chocolate, which is such a lovely touch. Thank you!”

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Thank you for your brill review :) We are so delighted to hear you have enjoyed your Simply Wigs experience! All the best, SW Team

“excellent service as always”

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Thank you Jackie for your excellent review, we really do appreciate it! All the best, SW Team

“Excellent service whether query or order. Fast delivery and well packaged. The choccy is always a bonus!”

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Thank you Janice for your excellent review, it is very much appreciated. It's so lovely to know you have enjoyed your experience with us :) All the best, SW Team

“From the first call to delivery and after care service, the Simply Wigs team were fantastic. The personal advice and regular updates help put my mind at rest during a stressful time of chemotheraphy treatment. I wouldn't hesitate to recommend.”

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Thank you for your kind words, it is very much appreciated! We are so happy to hear you are happy with your Simply Wigs experience, and would recommend us to others :) Hope you have a lovely weekend, SW Team x

“Superb service as always, love my new Seal wig in melted cinnamon.”

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Thank you Janet for your fab review! We are so delighted to hear you love your new purchase, and have enjoyed your experience with us. All the best, SW Team

“The Pony Tail looked like real hair and a good match to my own hair and so simple to put on.”

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Thank you Ann for your brill review! We are so delighted to hear you are happy with your recent purchase, and is perfect :) Have a lovely rest of your day, SW Team

“What can I say the ladies here at simply wigs are absolutely simply the best so so very helpful I highly recommend them”

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Thank you Sarah for your fab review, and for recommending us - we really do appreciate it. It's so lovely to know you have enjoyed your experience with us :) All the best, SW Team

“I have bought a lot of wigs from simply wigs but I think the Dtew wig is my favourite peopywill not believe me it’s a wig and it makes me feel 15 years younger thank you simply wigs xx”

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“I don’t think I’ve ever been so thrilled as I was on receiving my order. The presentation was exceptional, it made the purchase very special. The item itself is a really good match & I can’t wait to wear it at a forthcoming formal reunion. Everything about Simply Wigs is a delight. This is my second purchase & I'm sure it won’t be my last.”

Helpful Report

Thank you Janet for your wonderful review, we really do appreciate it. We are so delighted to hear you are happy with your Simply Wigs experience, and loved the packaging! All the best to you, SW Team

“Thank you for prompt delivery of the product I requested.”

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Thank you Connie for your brill review! We do like to get orders out as quickly as possible, so we are glad to hear you had prompt delivery :) All the best, SW Team

“Simply wigs team are always helpful. Nothing is too much !! ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Thank you Zorika for your kind words, it is very much appreciated. We are so delighted to hear you have enjoyed your Simply Wigs experience! All the best, SW Team

“A pleasue to deal with Simply Wigs. Always quick to get my order on the road with their special personal touch.”

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Thank you Wendy for your brill review, we really do appreciate it. All the best to you, SW Team

“Recently visited the shop and being able to visit and try on a variety of styles was very helpful. Being able to see the styles in 'the flesh', feel the comfort/ sizing and see a variety of colours was very useful in ruling out what I felt definitely did not suit me. The assistant, Laura, was very helpful and patient with me, making it an all round comfortable experience. There was no pressure to buy any of the wigs I tried on and Laura sent me an email with the fetal of the the wigs I couldn't decide between. A week or so later I decided to buy one of them, Simply Wigs were true to their price match promise. There was a slight delay in the arrival of my purchase, but Simply Wigs did email to advise there was a hold up at the border. Will definitely be using their services again in the future.”

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Thank you Karen for taking the time to write your review, we really do appreciate it :) Laura is amazing, and always going above and beyond for her customers - we will be sure to pass on your kind comments. It's so lovely to know that you were able to love both your shop and online experience with us! We are delighted to hear you were kept up-to-date with your online order, and will be happy to use us again! All the best to you, SW Team

“They deliver quickly and communicate with you promptly about your order to query any issues. Very professional”

Helpful Report

Thank you for your fab review, we really do appreciate it. You are right, the team are always happy to assist in any queries you may have! All the best to you, SW Team

“Great service as always and speedy deliveries Thank you”

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Thank you for your lovely review! We are so happy to hear you have been enjoying your Simply Wigs experience :) All the best to you, SW Team x

“Hello, very happy thank you wrapped and boxed perfect, and the extra touch with a chocolate was lovely 😍”

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Thank you Claire for your brill review! We are so delighted to hear you are happy with your experience :) All the best, SW Team

“Superb customer services. I rang to ask for update and advise. The lady on the phone was lovely and gave me all the information I needed. I will definitaley use this company again. Wig arrived promptly, packed very descretely.”

Helpful Report

Thank you for your kind review, we really do appreciate it. The ladies in Customer Services are always happy to help, so we will be sure to pass on your kind words. All the best to you, SW Team

“Very happy with the two wigs I bought from Simply Wigs, and with their excellent customer service - they are quick to respond and very helpful. Love their attention to detail and sensitivity to how people needing a wig might be feeling. Excellent, thoughtful packaging and a little chocolate gift!”

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Thank you Tessa for your excellent review! The Customer Service team are always going above and beyond for their customers' needs, so we will be sure to pass on your kind comments. Hope you have a lovely rest of your day, SW Team

“Have a clip in hair piece very pleased with it would recommend”

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Thank you Christine for your fab review! It's so lovely to know you are happy with your purchase, and would recommend to others :) All the best, SW Team

Simply Wigs is rated 4.8 based on 13,120 reviews