Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,227 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,227 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Write Your review

Tell us how Simply Wigs made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Simply Wigs 5 star review on 31st January 2025

613

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful team of people at Simply Wigs. Have used this company several times and always been pleased.”

Helpful Report

Thank you Elizabeth for your kind words, we really do appreciate it. We are so delighted to hear that you have been enjoying your Simply Wigs experience! We do hope to hear from you again soon, SW Team

“Excellent friendly staff Product is perfect for me. Very discreet parcel & very fast delivery times. Happy to recommend”

Helpful Report

Thank you for your excellent review and for recommending us, we really do appreciate it. We are so delighted to hear that you have enjoyed your experience at Simply Wigs! We do hope to hear from you again soon, SW Team

“Easy ordering process, needed to purchase turban style headgear! Superb value for money. Comfortable and easy to wear, made such a difference to my confidence”

Helpful Report

Thank you for your brill review, we really do appreciate it. We are so delighted to hear that you have been happy with your purchases, and they have given you confidence :) All the best, SW Team

“I’ve been a customer for well over 12 years and the service is as good as it was in the beginning Iv had the opportunity to speak to many of the staff and every single one “oozes” Commitment and dedication to achieve exactly what the customer wants. A very unique Quality which is sadly missing from many companies today I use their website with the greatest of confidence knowing full well that my order Will get prompt attention with follow up emails on progress Thank you most sincerely Simply Wigs”

Helpful Report

Thank you for taking the time to write such a wonderful review, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience. You are right, the Simply Wigs team are always going above and beyond for their customers' needs, so it is so lovely to know that you agree! We will be sure to pass on your thanks to everyone in the team. If you do require any further assistance, do not hesitate to contact us, and we will do our very best to assist. Hope you enjoy the rest of your day, SW Team x

“The wig arrived in a few days from ordering and I'm pleased with it. I've ordered wigs a few times before and Simply Wigs have always been excellent. Thank you.”

Helpful Report

Thank you for your lovely review, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience. All the best, SW Team

“Para mi la calidad y lo acertado de sus piezas son inigualables además como no se nota que las llevas se la he recomendado a algunas amigas que antes utilizábamos otras marcas”

Helpful Report

Thank you Pilar for your kind review, and for recommending us, we really do appreciate it. Hope you enjoy the rest of your day, SW Team

“Excellent service arrived quicker than expected - really took my time to decide on the right wig for me, I like the fact that I was not pressured to buy. Excellent articles regarding wig wearing and videos of styles as worn by the ladies who purchased. Mono hair type by Sentoo in new age grey was a revelation however, I just need the courage now to wear it outside the house! Thank you ladies…”

Helpful Report

Thank you Diana for your excellent review, we really do appreciate it. It's so lovely to that you are happy with your experience with us, and you found all information provided helpful :) Please do let us know how you get on with wearing your new style, and if we can be of any further assistance. All the best, SW Team

“My wig arrived beautifully packaged in purple tissue paper with a chocolate. The wig is beautiful, and makes me feel confident in my NHS role.”

Helpful Report

Thank you Joanne for your lovely review, we really do appreciate it. We are so delighted to hear that you are happy with the packaging, we will be sure to pass on your thanks to the Warehouse Team :) It's also lovely to know that you are happy with your purchase, and gives you confidence! All the best, SW Team

“I love this company. Ordered my wig but was informed that it would be on back order and was not currently in stock however a lovely lady from the company contacted me and asked me if I would like a different colour and suggested one which was in stock. I decided it looked nice and ordered it. So pleased I did I love it and it looks great. I've also had many compliments from family and friends it looks so natural. Thank you Simply Wigs I'm really impressed”

Helpful Report

Thank you Alison for taking the time to write your wonderful review, we really do appreciate it. We are so delighted to hear that you have enjoyed your experience with us, as the team are always going above and beyond for their customers. It's also lovely to know that you are happy with your new colour, and you have been receiving compliments! We hope that you enjoy the rest of your day, SW Team x

“Lovely wig, brilliant company to deal with, would highly recommend x”

Helpful Report

Thank you Jackie for your brill review, and for recommending us, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience. All the best, SW Team

“Simply Wigs give a great service and competitive prices. Lots of choice available and excellent customer service. If they stock the wig I want I always buy from them.”

Helpful Report

Thank you Susan for your excellent review, we really do appreciate it. We are so delighted to hear that you are happy with the selection of styles, and like to purchase form us! We do hope to hear from you again soon, SW Team

“All round great experiences from this company both inline and in person. Cant recommend highly enough.”

Helpful Report

Thank you Lorraine for your wonderful review, and for recommending us, we really do appreciate. We are so delighted to hear that you were able to enjoy both your online and shop experience with us. All the best to you, SW Team x

“Excellent advise and customer service. After sending some pictures a selection of toppers were recommended. The colour was perfect.”

Helpful Report

Thank you for your excellent review, we really do appreciate it. We are so delighted to hear that our Customer Service team could be of assistance in choosing the perfect match for you! Please do contact us on 01484 844557, if you require any further assistance. SW Tean

“Had a great success with the wig shampoo and conditioner, really good products, and am impressed with the speed of service.”

Helpful Report

Thank you Maxine for your lovely review, we really do appreciate it. We are delighted to hear that you are happy with your recent purchase! Hope you enjoy the rest of your day, SW Team

“First class service as always, not much more to say really. Reliable, consistent and always great attention to detail. Wouldn't shop anywhere else for my wigs or wig products.”

Helpful Report

Thank you Angela for your brill review, we really do appreciate it. It is so lovely to know that you have enjoyed your Simply Wigs experience! We hope to hear from you again soon, SW Team :)

“Cannot fault all the lovely people at SW. I have been a regular customer for some years now and feel completely supported by the Team. Just wish I lived nearer and could come and meet everybody. Thank you”

Helpful Report

Thank you for your lovely words and custom, we really do appreciate it. You are right, the Simply Wigs Team do strive support every customer, so it is lovely to know that you agree! If you are ever in the area, it would be lovely for you to come and visit us :) Hope you enjoy the rest of your day, SW Team

“Simply Wigs do everything possible to put things right.”

Helpful Report

Hello. We are so sorry to hear that you have been unhappy with your recent purchases. I can see that my colleague has been in correspondence with you regarding your orders. If you wish to discuss this any further, please do contact us on 01484 844557, and we will do our very best to assist. All the best, SW Team

“Thank you ,I received my new wig in time to take with me to Greece for my Granddaughters Wedding ,received compliments on the day . Thank you for the fast delivery 100% a happy lady.”

Helpful Report

Thank you Anne for your kind review, we really do appreciate it! We are so delighted to hear that you were able to find the perfect style in time for the big day :) We do hope you all enjoyed your time in sunny Greece. All the best to you, SW Team x

“Simply Wigs are simply the best. The ladies who answer the phone are great. They have endless patience and are always ready to answer any questions and give good advice. Delivery is fast and discreet. A winner all round.”

Helpful Report

Thank you Stephanie for your kind words, we really do appreciate it. Our Customer Service team are always going above and beyond for their customers, so they will be delighted to hear that they could be of assistance. We will be sure to pass on your thanks! All the best to you, SW Team

“I have had several wigs from Simply Wigs, and this time as always I am very pleased. I order on line with no problem. Unfortunately I had just one problem, with no fault of SW. it was all down to the Postal Strike, which held delivery up. But one phone call to SW and they got onto it straight away and we’re able to tell me what was happening.”

Helpful Report

Thank you Janet for your brill review, we really do appreciate it. It's lovely to know that our Customer Service team could be of assistance, by providing any information you needed :) We hope that you enjoy the rest of your day, SW Team

Simply Wigs is rated 4.8 based on 13,227 reviews