Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,135 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,135 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 10th January 2025

607

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“simply wigs are brilliant would highly recommend”

Helpful Report

Thank you for your kind words, and for recommending us, we really do appreciate it! Hope you enjoy the rest of your day, SW Team

“Fast delivery will purchase again”

Helpful Report

Thank you Michelle for your brill review, we really do appreciate it! We do look forward to hearing from you again, SW Team

“Bought the ponytail as wanted to tie my hair back for a wedding I was going to. Going through the menopause my hair is a little thinner than it used to be. Thank you thank you simply wigs, was a bit worried about buying a hair piece but it was just like real hair amazing quality and easy to fix. I felt really good and nobody asked if it was real! Don’t hesitate if you’re in a similar position, well worth the purchase!”

Helpful Report

Thank you Ceri for your fab review, we really do appreciate it. We do of course that attending a wedding means full glam, so we do understand the importance of you wanting to look your best! We are so incredibly delighted to hear you are happy with your purchase, and has worked perfectly for you :) We do hope to be hearing from you again soon, SW Team x

“Wonderful service packaging and product.”

Helpful Report

Thank you for your brill review, we really do appreciate it. We are so delighted to hear you are happy with your experience with us! All the best, SW Team

“The Carrie Lite petite is such a beautiful wig. It's made me feel so confident. I usually wear a Jon Renau Julianne Petite but recently purchased a Carrie. It's obviously a big investment but very worth it. It's nice not to worry about the static you can get from a synthetic, and just to be wearing human hair! The colour, Palm Springs blonde, was quite different to the Julianne Palm Springs blonde, much warmer. I used the violet shampoo and now it's a little cooler, closer to the synthetic palm springs blonde colour but perhaps also a bit flatter. The colour was nice before too. Do be careful with the violet shampoo. It's strong stuff and will change the colour. And I only used a tiny amount as when I first squeezed it into my hand, it was very purple! I think I will use the ordinary shampoo next time. The wig blowdried beautifully. I then used Beachwaver heated curling tongs. I dried it and styled it whilst wearing it as I don't have a blockhead and that worked fine; I just needed to take it off to put a few waves around the back. The curls dropped quite quickly but still left me with plenty of bounce. The wig was very straight when it arrived and I was worried (my own hair was very curly) but I'm much happier now I've washed it and given it some body. It's going to be interesting to see how much longer this wig lasts compared to the synthetics which although I love, don't look so great after 3/4 months if you're wearing them every day, and after you've washed them a few times. I was also worried that the cap seemed a little bigger than the Julianne but after I adjusted the velcro tabs to bring it in a bit, it was absolutely fine for me. The Lite cap is amazing. I found the Julianne Lite a bit sparse at the front and preferred the original version, but the Carrie isn't at all sparse. The Lite is so great for wearing glasses/sunglasses. I find it hard to wear a wefted cap now and really need a hand-tied to minimise headaches and bulk. This is a gorgeous wig. Really pleased with this purchase.”

Helpful Report

Thank you for taking the time to review your purchase of the Carrie wig, we really do appreciate it! We are first of all delighted to hear that you are happy with this style, as this is one of the Simply Wigs' team favourite. You will definitely find a difference in the colours going from synthetic to human hair, as the human hair fibres are incredibly different, and getting an 'ashy tone' is quite a struggle. We are however delighted to hear that you had invested in the Violet Toning Shampoo, and this product had worked for you :) We are again incredibly delighted to hear you are happy with your purchase, and thank you for your detailed feedback. If you do require any assistance in the future, please do call us on 01484 844557, and we shall do our very best to assist. SW Team x

“Good quality products”

Helpful Report

Thank you Debra for your kind review, we really do appreciate it. All the best, SW Team

“I’m delighted with my order which came very quickly all the way to Western Australia. My new wig is exactly what I wanted. I think this is the sixth wig I’ve purchased from Simply Wigs and each time the service has been excellent.”

Helpful Report

Thank you Lucy for your fab review and lovely custom, we really do appreciate it! We are so delighted to hear you have enjoyed your Simply Wigs experience, as the whole team really do strive for excellence :) We do hope to hear from you again soon, SW Team x

“Easy to place order, came on chosen day and is beautifully packaged, complete with my very own chocolate in a box. I haven’t used the product yet as I was scammed by a wig company (called wigsell, don’t use). I just wish I had found this one first.”

Helpful Report

Thank you Jayne for your lovely review, we really do appreciate it. It really is lovely to know that you are happy with your Simply Wigs experience, as the team do go above and beyond for their customers! Thank you also for mentioning your unfortunate experience, as this will certainly help other customers to shop in the right direction :) If you require any assistance in the future, please do contact us. SW Team

“Fantastic service! Super quick, helpful and everything I have ordered has been spot on!”

Helpful Report

Thank you Tiffany for your brill review, it is very much appreciated! It really is lovely to know you have enjoyed your experience with us, and you have been happy with your purchases :) All the best to you, SW Team x

“Excellent service and communication. So glad to have found Simply Wigs.”

Helpful Report

Thank you Rose for your excellent review, we really do appreciate it. We are so delighted to hear that you are happy with your Simply Wigs experience! All the best, SW Team

“Very pleased with quality and choice of wigs and efficiency of order.”

Helpful Report

Thank you for your kind review, we really do appreciate it. We are so delighted to hear you are happy with the selection of styles! We do hope to hear from you again soon, SW Team

“Best hair enhancers.very natural looking.ive now got loads of confidence with my new thick waves. My own hair is to thin.what a difference a hair enhancer makes. I can't live without them.Thank goodness for simply wigs.”

Helpful Report

Thank you Heather for your kind words, we really do appreciate it. We are so delighted to hear that you are happy with your order, as We do completely understand how important having the right style. All the best to you, SW Team x

“I ordered shampoo and hair gel, despatched quickly, arrived in good condition, very pleased with how easy the process was for my first order. Thank you.”

Helpful Report

Thank you for your brill review, we really do appreciate it. We are so delighted to hear you are happy with your order, and the ordering process to delivery was easy for you :) We do hope to hear from you again soon, SW Team

“On behalf of my elderly relative who has no access to internet I would like to thank you for your help and understanding. Receiving her wig has made a huge difference to her.”

Helpful Report

Thank you Pamela for your kind review! We are so delighted to hear we could be of assistance, and she is happy with her purchase :) All the best to you both, SW Team x

“Always a great service, this time I had to return the item (not their fault just didn’t suit me) but everything went super smoothly.”

Helpful Report

Thank you Jennifer for your fab review, we really do appreciate it. We are delighted to hear that your experience with us was smooth and easy :) All the best to you, SW Team x

“Always a great service, this time I had to return the item (not their fault just didn’t suit me) but everything went super smoothly.”

Helpful Report

“Customer Service as been excellent unfortunately u couldn't get a colour match for my hair but would thoroughly recommend this company very helpful”

Helpful Report

Thank you Carol for your lovely review, we really do appreciate it. We are sorry to hear that we are unable to colour-match for you, but it really is lovely to know you would recommend our services :) Hope you enjoy the rest of your day, SW Team

“Very helpful, visited the shop for advice, made to feel very welcome. First order wasn't quite what I had expected, they refunded the money quickly and with no hassle. Very happy with my second order, just wish I'd done it years ago!”

Helpful Report

Thank you for your kind words, we really do appreciate it. It so lovely to know you have enjoyed both the shop and online experience, we will be sure to pass on your lovely comments to the whole team! We do hope to hear from you again soon, SW Team x

“Excellent just the jib”

Helpful Report

Thank you Mandy for your excellent review, we really do appreciate it! All the best, SW Team x

“Purchased twice from simply wigs and received excellant service”

Helpful Report

Thank you Susan for your excellent review and lovely custom, we really do appreciate it! Hope you enjoy the rest of your day, SW Team

Simply Wigs is rated 4.8 based on 13,135 reviews