Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,124 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,124 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 10th January 2025

607

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic company always very discreet, if ever I need to get in touch with any members of the team.they are always polite courteous and very very helpful,The Gem human hair is amazing thank you every one at simply you are simply the best.”

Helpful Report

Thank you for your fab review, we really do appreciate it. We are so delighted to hear that you are happy with the Gem Human Hair wig, as it is a beautiful style :) All the best to you, SW Team

“The team at Simply Wigs are very helpful and informative. This now is my second wig from you and I also have a fringe one. Just keep up the good work it's amazing how confident you make people feel who suffer hair loss.Thank you.”

Helpful Report

Thank you for your lovely words, we really do appreciate it. We are so delighted to hear that you have enjoyed your experience with us, and have loved your purchases! We do love to hear you have gained confidence in your new look :) All the best, SW Team

“Very kind and extremely helpful.”

Helpful Report

Thank you for your lovely review, we really do appreciate it! We are delighted to hear you are happy with your experience with us! All the best, SW Team x

“Not value for money very disappointed.”

Helpful Report

Hello Eileen. Thank you for your review. We are incredibly sorry to hear that you are unhappy with your recent order. We do allow our customers 14 days to return unsuitable items, as per our Terms and Conditions. If you do wish to discuss this further, please do contact us on 01484 844557, we are always here to help

“Always quick at delivery and refunds if needed. Love all the wigs I’ve bought. People can’t believe I wear a wig.”

Helpful Report

Thank you Wendy for your kind words, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience, and have loved your purchases! We do hope to hear from you again soon, SW Team :)

“Unfortunately did not suit me so had to return but delivery and returns process excellent. X”

Helpful Report

Thank you for your brill review. We are sorry to hear your recent order was unsuitable, however delighted to know you found the returns process excellent! If you require any assistance in choosing an alternative, please do contact us, we are always here to help :) SW Team x

“I was very pleased with the hairband fringe, this will help boost my confidence whilst I am going through my treatment . It was also lovely to receive my parcel, that your team had obviously spent special time on and included a small extra gift. It was a lovely touch and greatly appreciated”

Helpful Report

Thank you Susan for your fab review, we really do appreciate it. We are delighted to hear you love your recent purchase, and has given you a confidence boost! The Warehouse Team do take care and time packing each order, so we will be sure to pass on your kind words. Hope you enjoy the rest of your day, SW Team x

“I had to return a beautiful topper that overwhelmed my small head,the colour was perfect p.s.b. and I am now awaiting a more lightweight topper to come into stock with the same colour. As usual the service was excellent. Ruth M”

Helpful Report

Thank you Ruth for your excellent review, we really do appreciate it. We are sorry to hear your recent order was not right for you. Let's keep our fingers crossed that your replacement arrives in soon, and is going to be perfect for you! All the best, SW Team :)

“Wonderful service, caring people, very good wigs , love them xx”

Helpful Report

Thank you Ann for your kind review, we really do appreciate it. We are so delighted to hear you have loved your Simply Wigs experience! We hope you enjoy the rest of your day, SW Team x

“I ordered some hair shampoo and conditioner the nice and very polite lady on the phone was very nice and helpful would order again from this company many thanks”

Helpful Report

Thank you for your lovely review, we really do appreciate it. The Customer Service Team are always happy to help, so we are delighted to hear you enjoyed your experience with us :) All the best to you, SW Team

“Yet again you have come up trumps, don't feel the need to actually get in touch with you, because what i order comes through in decent time and usually works for me, have never felt the need to return any of my wigs, thank you again.”

Helpful Report

Thank you Halina for your kind words, we really do appreciate it. We are so delighted to hear you have been happy with your Simply Wigs experience, and have loved your purchases! Have a lovely rest of your day, SW Team

“Wonderful customer service and always here to help! Will never go anywhere else.”

Helpful Report

Thank you Sabina for your wonderful review, we really do appreciate it. We are so delighted to hear you have enjoyed your experience and you are right, we are always here to help :) Hope you enjoy the rest of your day, SW Team x

“Very good service .Keept well informed of delivery.Very pleased.”

Helpful Report

Thank you Marlene for your fab review :) We are incredibly delighted to hear you had received regular updates on your order, and you had enjoyed your experience with us. Hope you enjoy the rest of your day, SW Team

“Great fast delivery”

Helpful Report

Thank you Manay for your brill review! We are so delighted to hear you had received your order quickly :) All the best, SW Team

“Excellent customer service.”

Helpful Report

Thank you Mrs M Kelly for your excellent review! Our Customer Service team will be delighted to hear you have enjoyed your experience with us, we will be sure to pass on your kind comments :) All the best, SW Team

“I'm very happy with my wig and will order another at a later time .”

Helpful Report

Thank you Yvonne for your kind review, we really do appreciate it. It is so lovely to know you are happy with your recent purchase :) We do look forward to hearing from you again soon, SW Team

“Lovely quality as usual”

Helpful Report

Thank you for your lovely review, we really do appreciate it :) We are delighted to hear you are happy with your purchases! All the best, SW Team

“I love buying my wigs from Simply Wigs. They are always helpful, they double check to make sure I'm ordering what I want, and communicate with me quickly if I have a question.”

Helpful Report

Thank you Donna for your brill review, we really do appreciate it :) The team are always going above and beyond for their customers, so it is lovely to know you have enjoyed your experience with us! You know where we are, if you require any assistance in the future. All the best, SW Team x

“I have been buying my wigs from Simply Wigs (the best!) for several years now and find they are excellent in every way. This time I thought I would try something completely different and sent for 2 to try. They were lovely wigs, but the style just didn't suit me at all, which was disappointing as they looked so nice, but not on me! I am very pleased with the wig I always buy and will continue to buy it in the future. Everyone says it really is 'me' and no one would know I was wearing a wig unless I tell them! Thank you so much Simply Wigs, I honestly don't know how I would have managed without you all these years. You've given me the confidence to be myself again. Linda.”

Helpful Report

Thank you Linda for for kind review, we really do appreciate it. Our team do constantly strive for excellence, so we are incredibly delighted to hear you have enjoyed your experience with us over the years. It also so lovely to know the styles have given you confidence, to make you feel 'you' again :) We do look forward to hearing from you again soon, SW Team x

“This is the 3rd wig I've purchased from Simply Wigs as I'm so pleased with the overall experience. The wig was ordered on Sunday and received on Wednesday. I'll certainly be using them again.”

Helpful Report

Thank you for your brill review, we really do appreciate it! We are so delighted to hear you have enjoyed your experience with us, and you received your order in good time :) We do hope to hear from you again soon, SW Team

Simply Wigs is rated 4.8 based on 13,124 reviews