Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,237 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,237 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 31st January 2025

613

Anonymous

Anonymous // 01/01/2019

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“Excellent customer service, extremely knowledgeable and most helpful.”

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Thank you for your fab review! We hope that you enjoy the rest of your day, SW Team x

“Absolutely without a doubt the best company I have ever bought from they are truly amazing. There patience and customer service is exceptional… really lovely people who genuinely care about their customers. Many thank yous for an excellent service”

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Thank you Sarah for your excellent review, we really do appreciate it. We completely understand how difficult it can be to go through hair loss, so we are here to help as much as we can. All the best to you, SW Team

“Simply Wigs is the best company for buying wigs. The staff are helpful and friendly and the service is fantastic.”

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Thank you Brenda for your kind words, we really do appreciate it. It's so lovely to know that you have enjoyed your experience with us. All the best, SW Team

“Always a pleasure to shop at Simply Wigs Fantastic Customer service and support and help in finding what your looking for Amazing Company”

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Thank you for your brill review, we really do appreciate it. Our Customer Service team will be delighted to hear they could be of assistance, we will be sure to pass on your thanks to them! All the best, SW Team

“Service is excellent staff very helpful”

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Thank you for your excellent review! It's so lovely to know you have enjoyed your experience with us. All the best, SW Team

“Excellent company thanks”

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Thank you Paul for your excellent review, we really do appreciate it! All the best, SW Team

“Super 5 star service so thoughtfully packed and a lovely wig what more could you ask for. Thank you.”

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Thank you Jan for your kind review, we really do appreciate it. We are so delighted to hear that you are happy with your recent purchase. All the best, SW Team

“Amazing company, contacted me to let me know one of the wigs I had purchased, was not in and then asked whether I wanted the first one sent alone. Also, the one that arrived is great quality and much cheaper and lighter than the one I spent a fortune on from the hairdressers.!”

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Thank you Tanzeen for the wonderful words about your Simply Wigs experience, we really do appreciate it. We are so delighted to hear that you have received excellent Customer Service! We would love to hear how you get on with the remainder of your order :) All the best, SW Team x

“A lovely attractive wig and very comfortable”

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Thank you Julia for your fab review! It's so lovely to know that you are happy with your recent purchase. All the best, SW Team

“wonderful service. so quick. delighted. Thank you very much”

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Thank you for your wonderful review, we really do appreciate it. We are so delighted to hear that you have been happy with your experience with us. All the best, SW Team

“Excellent quality and very efficient service I have six wigs now and pleased with each one. Not stopping at the six !!!”

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Thank you for your excellent review and lovely custom, we really do appreciate it. We definitely look forward to hearing from you again! All the best, SW Team

“Great service and very friendly on the phone,just what you need.”

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Thank you for your brill review! It's so lovely to know that our Customer Service team could be of assistance, we will be sure to pass on your thanks :) All the best, SW Team

“Assistants were very helpful and polite”

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Thank you Carolyn for your kind review. Our Customer Service team are delighted to hear that they could be of assistance :) Enjoy your day, SW Team!

“Daily by Ellen Wille. Lovely wig. I keep to this style as I feel it suits me. Quick delivery.”

Helpful Report

Thank you Michelle for your lovely words, we really do appreciate it. We are so delighted to hear that the Daily by Ellen Wille is perfect for you! All the best, SW Team

“The service from you all is lovely polite caring . Having just ordered from you thrilled with them and delivery prompt ! Thankyou ask for the reduction that was so nice too Audrey Caunce”

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Thank you Audrey for your wonderful review, we really do appreciate it! It's so lovely to know that you are happy with your Customer Service experience :) All the best, SW Team

“Always excellent customer service and prompt despatch time If I lived nearer I would definitely visit the shop in person”

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Thank you Helen for your excellent review, we really do appreciate it. We are so delighted to hear that you have enjoyed your experience with us! If you are ever in the area, we would love for you to come in for an appointment! All the best, SW Team

“Good value lots of choice happy person”

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Thank you for your fab review, we really do appreciate it! Hope you enjoy your day, SW Team :)

“Amazing website tells you everything you need to know. Although I have worn a hairpiece for 10 years, I am still struggling to find the perfect wig that I can wear with confidence. I contacted customer service and they were so helpful and very supportive. My parcel arrived beautifully wrapped and the whole experience was special.”

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Thank you for your wonderful review, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience, and you love our website! It's also so lovely to know you have found your confidence with purchasing with us :) All the best, SW Team

“I brought my wig from here I wasn't to thrilled with the service I received to be honest ,a lovely lady named Pauline helped me out in the end .would buy again as the wig is identical to my own hair.”

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“As usual a very reliable fast service.”

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Thank you Julie for your fab review, we really do appreciate it. All the best, SW Team

Simply Wigs is rated 4.8 based on 13,237 reviews