Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.82

4.8 Rating 13,148 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,148 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 10th January 2025

609

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I didn’t feel the eyebrows looked and felt right. I found them too dark and didn’t show the definition I was expecting. As soon as I moved they cracked. I wouldn’t feel comfortable wearing these out.”

Helpful Report

Thank you for your review. We are sorry to hear that you are unhappy with your recent purchase. If you would like to discuss some alternatives, please do call us on 01484 844557, and we shall do our best to assist. All the best, SW Team

“Hat fit beautifully and customer service was second to none”

Helpful Report

Thank you Irene for your wonderful review, we really do appreciate it! We will be sure to pass on your kind words to our fabulous Customer Service Team :) All the best, SW Team

“Fab thankyou”

Helpful Report

Thank you Audrey for your fab review, we really do appreciate it! All the best, SW Team

“I bought the Twist Ups Wavy Hairware Hairpiece and love it. Everyone thinks it’s my own hair. I have sent for another hairpiece this time a Twist ups Straight Hairwear piece. Colour I chose is Golden Blonde/Butterscotch. I am hoping it comes in time for my holiday. Great customer service too. I don’t think I could live without my hair piece now and will certainly buy more over the year. Reasonable prices to buy them but cost of returning one was rather expensive. Need to find a cheaper way of returning items. Other than that I can’t fault SW. Thank You. Simply Wigs. Linda.”

Simply Wigs 4 star review on 14th February 2023

Helpful Report

Thank you Linda for your kind review, and for sharing your purchase with us, you do look amazing! We are so delighted to hear that you have found a style and colour which is perfect for you :) Thank you also for your feedback on the returns, we shall be sure to pass this on to the relevant people. If you require any assistance in the future, please do contact us! All the best, SW Team

“Great company, fabulous customer service, fast delivery. I lost my hair very suddenly due to alopecia, and simply wigs have really helped me to feel feminine and me again. Already have my eye on another wig to add to my collection.”

Simply Wigs 5 star review on 14th February 2023

Helpful Report

Thank you for your lovely review, and for sharing your fabulous purchase with us, you look amazing! We are so delighted to hear that you have enjoyed your experience with us, and love your new style :) All the best to you, SW Team

“Its a rare thing for me to write a review as I'm very unwell.I must for Simply wigs. They are so outstanding I would tell anyone looking for help with any degree of hair loss to go them for the entire range of needs / wishes. They have the widest choice & a website that's so well laid out you're sure to find what you need.They not only have the best choice of every style & every colour for every occasion, from the most natural to theatrical,but their phone consultants are the kindest most helpful people, especially if like me you are feel fragile. Nothing is too much trouble.I was recently helped with returning a wig which didn't suit me. The kindness & the step by step practical help of a w-ful Team member bowled me over completely :) This lovely lady🥀 was was so generous with her guidance together practical help I was overwhelmed.I'm so looking forward to choosing my replacement!It's unusual to report on exceptional kindness. The personal touch is what sets S.W's head shoulders above all competitors.I was treated like a family friend,not a stranger.Try them. You'll be glad you did! 💕”

Helpful Report

Thank you Nicola for taking the time to write such a wonderful review, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience, as the Simply Wigs team are always going above and beyond for their customers. We completely understand how difficult it must be going through hair loss, so we do like to ensure all our customers feel comfortable with ordering and speaking with us. If you do require any assistance in the future, please do contact us on 01484 844557 :) All the best to you, SW Team x

“Absolutely amazing service,makes what I go through having alopecia more bearable,the wig I purchase is the Tatum by Amore and it makes me feel wonderful ❤️”

Helpful Report

Thank you Annette for your wonderful review, we really do appreciate it! We are so delighted to hear that you are happy with the Tatum wig, as this is a Simply Wigs favourite :) All the best, SW Team x

“I’m very pleased with my purchase and how it can was delivered!”

Helpful Report

Thank you Edith for your fab review! We are so delighted to hear that you are happy with your recent purchase! All the best, SW Team

“Prompt professional customer service.”

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Thank you Marie for your brill review, we really do appreciate it! We hope you enjoy the rest of your day, SW Team!

“The eyebrows didn't adhere to my skin at all and just didn't work.”

Helpful Report

Hello Katie. Thank you for your review. We are sorry to hear that you are unhappy with your recent experience. If you do require any assistance in applying them, please do contact us and we shall do our best to assist. SW Team

“Excellent service”

Helpful Report

Thank you Margaret for your excellent review, we really do appreciate it. All the best, SW Team

“Simply marvellous! Over the moon with my purchases. Very good customer service, and the items I wanted were in stock. So very speedy delivery. Thank you girlies!! B xx”

Helpful Report

Thank you Barbara for your kind words, we really do appreciate it! We are so delighted to hear that you have enjoyed your experience, as the team are always going above and beyond for their customers. All the best to you, SW Team x

“Positive experience. Very helpful instructions on line and no problem with returns. Thank you.”

Helpful Report

Thank you for your brill review, we really do appreciate it! It's lovely to know that you have enjoyed your Simply Wigs experience :) All the best, SW Team

“As always, pleasant helpful staff.🙂”

Helpful Report

Thank you Ann for your lovely review! We are so delighted to hear that you have enjoyed your experience with us. All the best, SW Team :)

“The Simply Wigs is reliable, polite, quick, and efficient. I buy from abroad and appreciate all the support they provide.”

Helpful Report

Thank you Francesca for your kind words, we really do appreciate it. We are so delighted to hear that you have been enjoying your Simply Wigs experience! All the best, SW Team

“Can't wear it. While it fits it has no style for me to wear it I need a wig stylist- there are none nearby. I am dissapointed”

Helpful Report

Hello Jennifer. Thank you for your review. We are sorry to hear that you are unhappy with your recent purchase. We do allow our customers 14 days to return unsuitable items back for a refund. If you do require any assistance in styling/choosing styling products, please do contact us on 01484 844557, we are always here to help. SW Team

“I ordered the Drew wig in creamy toffee as I am currently experiencing hair loss due to chemotherapy. From the start of ordering to receiving my wig everything went very smoothly. Very pleased with my purchase and the way Simply Wigs kept me informed as to when I would be receiving my wig. Wig was packaged beautifully and with a lovely chocolate treat inside. Would definitely recommend Simply wigs to friends and family ..”

Helpful Report

Thank you Georgia for your kind review, and for recommending us, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience, and you loved your purchase! We hope that you enjoy the rest of your day, SW Team

“Product wasnt as it discribed so it was an expensive dissapointment....”

Helpful Report

Hello Christine. Thank you for your review. We're sorry to hear that you were unhappy with your purchase. We do allow our customers 14 days to return unsuitable items back for a refund. If you wish to discuss this further, please do call us on 01484 844557, and we shall do our best to assist. SW Team

“Was very pleased with the hairpiece I ordered, but had to send it back as it was the wrong shade for my hair. Customer service was brilliant”

Helpful Report

Thank you Pauline for your brill review, we really do appreciate it. We do hope to be hearing from you again soon, SW Team

“It is wonderful that I can get a selection of wigs from you, but I wish that there were some with soft curls and more height on top.”

Helpful Report

Thank you for your fab review, we really do appreciate it! If you do require any assistance in choosing a style, please do let us know and we shall do our best to assist. All the best, SW Team

Simply Wigs is rated 4.8 based on 13,148 reviews