Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,198 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,198 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 25th January 2025

612

Anonymous

Anonymous // 01/01/2019

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“I have purchased many wigs from you and have always been very happy with the service you provide and the quality of your products. Thank you kind regards Sally”

Helpful Report

Thank you Sally for your lovely review and custom, we really do appreciate it. We are so happy to hear you have enjoyed your Simply Wigs experience. All the best, SW Team

“I have only ordered hair products. But have been extremely satisfied with both my purchase,ease of ordering. Good selection of products and delivery. Love the little Ferrero Roche chocolate. Nice finishing touch.”

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Thank you Nicola for your fab review, we really do appreciate it. We are so happy to hear you have enjoyed your experience with us (and the chocolate treat!). All the best to you, SW Team

“I’ve bought wigs from a couple of different companies but have found Simply Wigs to be the best online store. The descriptions and photos are really helpful and the staff are always on hand with any queries. 5* from me.”

Helpful Report

Thank you for your kind review, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers' needs. All the best to you, SW Team

“First time ordering.Flip mono and absolutely delighted. My friends think it makes me younger looking.Many thanks.”

Helpful Report

Thank you for your brill review, The Flip Mono is one of our customer favourites, and we are delighted to hear this to be one of yours too! All the best to you, SW Team

“Jane Coates Review. Photos of the tulip wig purchased.”

Simply Wigs 5 star review on 2nd July 2024

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Thank you Jane for sharing your purchase with us - you look amazing! All the best to you, SW Team x

“Simply Wigs Review I have just begun my cancer journey and I have had contact with Simply Wigs at an early stage in preparation for the inevitable hair loss due to the powerful cancer treatments. My contact with Simply Wigs has been excellent from the beginning. The website is superb and so easy to navigate. I purchased two turbans from Simply Wigs online and I am absolutely delighted with both, and the quality is first class. My husband and I came for an appointment at the Centre in Slaithwaite and the reception there was wonderful. We valued the experience, knowledge and empathetic manner of the staff. EmmaJay was understanding, sensitive but also directed me to the most appropriate wigs for me in terms of my current hair colour, style and skin tone. We selected wigs using her valuable experience and knowledge and I purchased one of the wigs immediately. We now have three more wigs on order to try when they become available, and I very much look forward to my second appointment with Simply Wigs. The appointment salon is a wonderful, relaxed place to be with great lighting and several mirrors where you can see in good light what the transformation will be. I really recommend Simply Wigs. The journey to Simply Wigs, down country lanes, may be a challenge, but do make that journey. You will not be disappointed. Top marks. Jane Coates”

Helpful Report

Thank you Jane for taking the time to write your review, we really do appreciate it. We are so delighted to hear you loved your first online purchases, as they have some beautiful options. We are also so happy to hear you found comfort in visiting our shop, as we know how difficult going through hair loss can be. Emma-Jay is always going above and beyond for her customers, so we will be sure to pass on your kind comments. It really is lovely to know that you would also recommend us to others :) If you do require any assistance in the future, you know where we are! All the best, SW Team x

“Amazing products so much to choose from, 5 star service always quick with the updates and delivery x amazing team x”

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Thank you Deanie for your kind review, we really do appreciate it. We are so delighted to hear you have enjoyed your experience with us! All the best to you, SW Team

“Prompt delivery with a lovely treat too”

Helpful Report

Thank you for your brill review! We are happy to hear you received your order in good time, and enjoyed the chocolate treat. All the best, SW Team

“Always cheerful and helpful whenever I need advice. Thank you to all the team, hope you all have a great summer. 😍”

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Thank you Fiona for your kind review. The team are always happy to help, so it's lovely to know you had enjoyed your experience with us. All the best to you, SW Team

“The best toupe tape and a great price.”

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Thank you Carol for your brill review! We are happy to hear you have loved your purchase! All the best, SW Team

“Simply wigs are very reasonabley priced and the delivery was excellent unfortunately the Natalie wig I ordered was a bit too much for me as I’m not really used to long wigs. The colour and quality of the wig was just great just as I said a little too long for me. I did consider getting it cut but decided to return it and look for one that’s shorter. I do highly recommend the wig as it was lovely”

Helpful Report

Thank you Theresa for your excellent review! We are sorry to hear you found the Natalie wig to be unsuitable, but lovely to hear you would recommend this piece to others. If you require any assistance in choosing an alternative, we will be more than happy to help. All the best, SW Team

“Great service, fantastic choice of wigs and headwear. Unfortunately the wig didn’t suit me, but return process was fairly easy.”

Helpful Report

Thank you Lina for your lovely review, we really do appreciate it. We're sorry to hear your purchase was unsuitable, but delighted to hear the returns process was simple. If you require any assistance in choosing an alternative, we are always here to help. SW Team

“Nice products and very good customer service and communication”

Helpful Report

Thank you Kay for your brill review, we really do appreciate it. The Customer Service team are always happy to help, so it's lovely to know you had enjoyed your experience. All the best, SW Team

“Staff very kind and helpful, Good efficient service and goods nicely wrapped. Will shop with them again.”

Helpful Report

Thank you Pauline for your lovely review, we really do appreciate it. The team are always going above and beyond for their customers' needs, so we will be sure to pass on your comments. All the best to you, SW Team

“Always great service”

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Thank you Myra for your kind review, we really do appreciate it! We hope to hear from you again soon, SW Team

“Made well looks lovely good price. I will be back.”

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Thank you Janice for your fab review, we really do appreciate it! We are so happy to hear you love your recent purchase. All the best, SW Team

“It was easy to navigate the website and place and pay for my order. I was kept up to date of the status of my order , including delivery times. The item arrived in good time, well packaged and included a free 'treat'. Highly recommended, and a big thank you to this company 😊”

Helpful Report

Thank you Sally for your brilliant review, and for recommending us - we really do appreciate it. The team are always going above and beyond for making sure all customers are informed of their order status, so we will be sure to pass on your kind comments. We hope to hear from you again soon, SW Team :)

“I’ve had alopecia for 10 years and once I discovered this site I’ve always ordered from here. I’ve had so many compliments about how great and shiny my hair looks! Plus you get chocolate with you order 🙂”

Helpful Report

Thank you Rachael for your lovely review, we really do appreciate it. It's so wonderful to know you have enjoyed your Simply Wigs experience (especially the chocolate treat!). Hope you have a lovely rest of your day, SW Team x

“Quick delivery. Exactly what I ordered. Always happy with my wig. Thank you”

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Thank you for your kind review! We are so happy to hear you love your recent purchase! All the best, SW Team

“Very good service and really nice wigs! Thank you.”

Simply Wigs 5 star review on 27th June 2024

Helpful Report

Thank you Mona for your brill review, and for sharing your purchase with us - we really do appreciate it. We are so delighted to hear you are happy with your new look! All the best to you, SW Team

Simply Wigs is rated 4.8 based on 13,198 reviews