Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,288 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,288 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 23rd February 2025

615

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've been getting wigs for over 30 years through a 3rd party but all been from this company I would not shop anywhere else such good quality I have just got the zizi and a top hairdresser didn't know it was a wig I would highly recommend this company. Zizi and Emerson in pics”

Simply Wigs 5 star review on 7th June 2021

Helpful Report

You look fabulous Karla! Thank you for the lovely review and recommending us. We are delighted that you are happy with the Simply Wigs experience. Hope you enjoy the rest of your day. SW Team

“A BIG THANK YOU! A bit of styling and color to my specific taste and I just love my wig! My natural hair needs A LOT of daily attention and time (which I don't have) to look good so I am overjoyed to have found something that can give me a break from time to time, while protecting my hair and looking good all at the same time. Certainly worth the investment! :-)”

Helpful Report

Wow Claire! You look amazing. The Justin wig is one of our favourites, we are delighted that you agree. We are over the moon to hear that we could help to give you a break from time to time. You do look fab! Enjoy the rest of your day. SW Team x

“Excellent service. Very helpful when the style I wanted was out of stock, in fact the replacement style is even better. Would definitely come back again.”

Helpful Report

Hi Josephine, thank you so much for the lovely review. We are delighted to hear that you love our Customer Service and products. We are always here to help. SW Team

“Very good experience. Item of good quality and as described. Would use Simply Wigs again. Very nice touch to include chocolate with order!”

Helpful Report

Hi Patricia, thank you for the fabulous review. We are delighted to hear that u love our products and packaging! Glad to hear you like the little treat also. Have a lovely day. SW Team

“I feel confident and happy with Simply Wigs and wouldn't shop anywhere else.”

Helpful Report

Thank you so much for the review! t's so lovely to hear that you are happy with the Simply Wigs experience. Have a lovely day. SW Team

“don't seem to stock what is advertised on website. Ask if you want to try variation from order but don't mention that delivery charges are not refundable when you do!”

Helpful Report

Hi Paula, we would always recommend for you to call the offices to check stock availability. If you would like to contact us at any time please call 01484 844557.

“I ordered the winner wig and it is beautiful. I could not ask for anything else, I am so pleased. It looks so natural and my friends didn't know it was a wig. When I received it, it was like I had received a present. Beautifully wrapped and a lovely chocolate in a little box. Thank you so much XXX.”

Helpful Report

Thank you so much Suzanne for your lovely review. We're delighted to hear that you find the Winner wig to be beautiful, as it is one of our favourites. I will make sure that our despatch team are informed that you love the packaging! Enjoy the rest of your day. SW Team x

“Lovely headband-very comfortable.”

Helpful Report

Thank you for you review. We're delighted to hear that you love the headband. Have a lovely day. SW Team.

“Nice to find a perfect shade. Mocha colour is really good. Lots of compliments”

Helpful Report

That's lovely to hear Susan! We're glad to hear that you're getting plenty of compliments about your wig, Mocha is a beautiful colour. Have a lovely weekend. SW Team

“Easy to use website. Exciting to see package arrive and so neatly packed.”

Helpful Report

Thank you Vivian for your lovely review! Our despatch team are delighted to hear that you love the packaging. Have a lovely weekend. SW Team

“Fabulous service very helpful”

Helpful Report

Thank you for the lovely review. We are delighted to hear that you find our Customer Service helpful. SW Team

“Unbelievable wig! My best friend lost all her hair thanks to chemo and, although we had to wait for it to come back in stock, it was worth the wait! Look how beautiful she is! It makes her feel incredible and that’s testament to the quality of the entire product. It even survived falling off a paddle board! We’re so happy with it. Thanks for your great service and communication.”

Simply Wigs 5 star review on 3rd June 2021

Helpful Report

WOW! Your friend looks absolutely amazing. The 'Dare To Be' wig is one of our favourites as it is only available in this beautiful pink/lilac shade. Your buddy looks absolutely gorgeous. We are over the moon that it survived falling off a paddle board! Have a great weekend. SW Team x

“The wig was for my mother and she was very pleased with it . Nice fit and the colour was spot on.”

Helpful Report

We are over the moon Claire that your mother is pleased with her wig. We are always here to help and advise if ever you need us in the future. Have a lovely day. SW Team

“great service”

Helpful Report

Thank you for your review. We are delighted to hear that you love our Customer Service! SW Team

“I was quite apprehensive about buying a wig online but I was quite pleased with the quality, fit and colour of my wig. I will definitely buy another one soon.”

Helpful Report

Thank you Ennie for your lovely review! You are not alone by being apprehensive about ordering online. Hopefully, being part of the Simply Wigs experience reassured you. Have a lovely weekend. SW Team

“Excellent customer service and a lovely wig. Very happy.”

Helpful Report

We love that you thought our Customer Service was excellent. This is what we strive for and you have really made our day! Have a lovely weekend. SW Team

“Excellent service and I am thrilled with my lovely wig, going to order another soon! Excellent website, I ordered online and up to now haven't used customer service, but I am sure this is first class too!”

Helpful Report

We are thrilled to have you as a part of the Simply Wigs family. Thank you for sharing your kind words with us, it means the world to our entire team! We look forward to serving you again soon. SW Team

“Very happy with the wig . Just wish it was smaller as it is too large for my head”

Helpful Report

Hi Renata. Delighted to hear that you are happy with your wig. If the style is unworn and it is not suitable, you can always return for a refund. Alternatively, you can call us on 01484 844557, and we can advise you on how you can measure your head. Have a lovely day. SW Team

“The customer service, delivery and packaging is spot on with Simply Wigs. So happy with my purchase! I love my new hair!!”

Helpful Report

Thank you so much Tracey for the lovely review. We are over the moon that you love your new hair and thank you for your fabulous comments about our Customer Service and delivery. Have a lovely weekend. SW Team

“Brilliant service and checked my order as they thought I had made a mistake.”

Helpful Report

Thank you for your kind review. Our Customer Services team aim to check orders before they are despatched to prevent any possible issues. We are always here to help and delighted to hear that you think our service is brilliant! SW Team

Simply Wigs is rated 4.8 based on 13,288 reviews