Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,123 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,123 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 10th January 2025

607

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've been buying my wigs from Simply Wigs for many years now and would 100% recommend them to anyone. I do tend to buy the same style, as I am really happy with my look, but the service I've always received has been A* . A very happy customer 😀”

Helpful Report

Thank you Ann for your kind words, and for recommending us - we really do appreciate it. We are so delighted to hear that you have enjoyed your experience with us over the years, and love your style! Hope you enjoy the rest of your day, SW Team

“Very good service prompt and polite”

Helpful Report

Thank you Jennifer for your kind review, we really do appreciate it! SW Team :)

“Not worn my beautiful wig yet. Chemotherapy just started. My journey has just startedxx”

Helpful Report

Thank you for your review. It's lovely to know you are happy with your new style :) If you do wish to have a chat, please do contact us via telephone or email - we are always here to assist. SW Team x

“Fabulous product Fabulous service, i would definitely purchase again from Simply Wigs”

Helpful Report

Thank you for your fab review! We are so delighted to hear you are happy with your recent purchase :) All the best to you, SW Team

“Excellent service and beautiful wigs every time.”

Helpful Report

Thank you Jessica for your excellent review, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience! All the best, SW Team

“Simply Wigs are a really lovely company to deal with..ordering online is easy...staff are very helpful when choosing a shade. I have loved every wig I have purchased. Their Website is excellent.”

Helpful Report

Thank you Patricia for your excellent review, we really do appreciate it. The team are always happy to help, so they will be delighted to hear you have enjoyed your experience with us! All the best, SW Team

“had problems with ordering the wrong wigs. Called and i was able to exchange them straight away. the team could not have been more helpful.”

Helpful Report

Thank you Mary for your brill review, we really do appreciate it. It is lovely to know that you were able to process an exchange of your order smoothly! If you require any assistance in the future, you know where we are :) SW Team

“They look completely natural,and fit well.They also feel comfortable.I am a necessity wearer,because of an unusual and painful condition on my scalp(atopic necrobiosis lipoidica),This is notoriously difficult to clear up,and I frequently have outbreaks when it is painful to wear a wig,but thankfully these wigs seem to be quite gentle and not get too hot ,which makes my scalp itchy and irritates it to the point of having to remove my wig.I was pleased to find one in my natural style(the winner) My natural hair colour is grey at the front but much darker brown at the back and what's left of the crown,I would love to find a wig that reflects that natural greying process,but in the meantime I'm happy to wear my smoked walnut .”

Helpful Report

Thank you Jennie for taking the time to write your review, we really do appreciate it. We are so delighted to hear that you have managed to find a suitable style, and seems to be perfect for your needs. It's also lovely to know you are happy with the transitional colours in this style, as they do reflect the process from brown/blonde to grey very well :) We do hope to hear from you again soon, SW Team

“Just what my wife wanted. Looks great and gives her confidence. I will be ordering another one identical to this one so she will have a spare!”

Helpful Report

Thank you Michael for your kind words, we really do appreciate it. We are so delighted to hear that your wife is happy with her new look, and gives her a boost of confidence! We do look forward to hearing from you both again, SW Team x

“Simply Wigs offer a Wonderful selection of quality wigs and fantastic personal assistance when required.”

Helpful Report

Thank you Kerry for your wonderful review, we really do appreciate it. The team are always going above and beyond for their customers, so it is lovely to know you have enjoyed your experience with us. All the best, SW Team x

“Very pleasant company to deal with, had three wigs from them, the last one was too large but had no problem sending it back I will definitely be ordering another one from them.”

Helpful Report

Thank you for your fab review, we really do appreciate it. It is so lovely to know you have enjoyed your Simply Wigs experience, and will be visiting us again! Hope you enjoy the rest of your day, SW Team :)

“Fantastic company. I had amazing service and was informed every step of the way until I received my order. Helpful, professional and kind. I would recommend Simply Wigs to anyone out there that is just starting out on their wig journey right up to people who have used wigs for a long time. It is the only website I truly trust. Thank you to all at SW.”

Helpful Report

Thank you Jacqueline for taking the time to review your experience, and for recommending us - we really do appreciate it! We are so delighted to hear you have enjoyed the ordering process with us, as the team do go above and beyond for their customers :) We do hope you enjoy the rest of your day, SW Team

“Always happy to help discreet and efficient service at a reasonable price”

Helpful Report

Thank you for your kind words, it is much appreciated! We are so delighted to hear you have enjoyed your Simply Wigs experience :) All the best to you, SW Team

“My wig is perfect thank you, beautifully packaged, a great price and looks so natural”

Helpful Report

Thank you Andrea for your fab review! We are so delighted to hear you are happy with your recent purchase, and seems to be perfect for you :) Hope you enjoy the rest of your day, SW Team

“Good service but colours not compatable”

Helpful Report

Thank you for your review. It's lovely to know you are happy with the service provided by the team :) If you require any assistance in choosing an alternative colour, please do contact us on 01484 844557 - we are always here to help. SW Team

“Very pleased with my Amy wig from Simply Wigs. Chatted to Laura who was very helpful and made useful suggestions. I am sure I will be making more purchases in the future.”

Helpful Report

Thank you for your kind review, we really do appreciate it. Laura is always going above and beyond for her customers, so she will be delighted to hear you have enjoyed your experience, and love your new style! If you require any assistance in the future, you know where we are :) All the best, SW Team x

“Always great service, so helpful & the wigs are such great quality. Love the way it arrives with a chocolate! in the post, &such an amazing selection to choose from something for everyone,”

Helpful Report

Thank you for your brill review, we really do appreciate it! We are so delighted to hear you have enjoyed your experience with us (especially the chocolate treat) :) We do hope to hear from you again soon, SW Team

“My wig arrived within 48 hours of ordering, great comms, beautifully packaged and exactly as described. Unfortunately the style of wig did not suit me but the returns process couldn’t have been easier. The staff I’ve spoken to have all been kind, friendly and supportive. Fantastic Customer Service. I will be ordering again.”

Helpful Report

Thank you for your fab review, we really do appreciate it! The Simply Wigs team are always going above and beyond for their customers' needs, so they will be delighted to hear you have enjoyed your experience with us! We do look forward to hearing from you again, SW Team

“Simply Wigs are the very best for wigs etc.Service is excellent. I trust this site better than any.”

Helpful Report

Thank you Loraine for your kind review, we really do appreciate it. We are over the moon to hear you have enjoyed your experience with us! Hope you enjoy the rest of your day, SW Team

“Amazing Service from Simply Wigs from Ordering to Receiving my Order was super quick and The Excellent Help from Customer Service 💕💕💕💕”

Helpful Report

Thank you Janice for your fab review, we really do appreciate it. It is lovely to know you are happy with your Simply Wigs experience, as the team do strive for excellence :) We do hope to hear from you again soon, SW Team x

Simply Wigs is rated 4.8 based on 13,123 reviews