Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,283 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,283 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 21st February 2025

614

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My new wig arrived beautifully packed and looking like a special gift! I love this as it makes it seem special to be a wig wearer. (Which I have been for 55 years). I’ve never kept it secret, I couldn’t when playing sports, working with unpredictable lovely people, acting and having young children. But I had a lot of tears on the way, wishing I could go to the hairdressers to feel special. You make me feel special! Wish I’d found you earlier. I have one complaint only. My husband pinched the chocolate!”

Helpful Report

Thank you Joy for your wonderful review, we really do appreciate it. Our Warehouse Team love to hear that you love the packaging! We are delighted to hear that you have enjoyed your Simply Wigs experience :) We hope to be hearing from you again. SW Team x

“Needed the hair piece urgently - let down by others. Simply Wigs gave me a fantastic service - spoke to them on the ‘phone explaining the urgency & received my order bang in time. Very quick shipping & excellent service. I received a high quality extension piece that matches my hair colour which was an excellent price. I would highly recommended Simply Wigs to my friends.”

Helpful Report

Thank you for your excellent review and recommending us, we really do appreciate it. We are delighted to hear that we could be of assistance, and you have enjoyed your experience. Please do contact us if you require any further guidance, we are always here to help. Hope you have a lovely day! SW Team x

“I ordered the Mint Hairpiece in dark blonde. It arrived promptly with a complimentary chocolate which I thought was a lovely touch. Unfortunately it was too fair so I had to return it. The returns process was easy, although I did have to pay for postage. It was refunded quickly too. I wish the Mint came in a shade between dark blonde and medium brown - I would happily order from Simply Wigs again.”

Helpful Report

Thank you for your kind review, we really do appreciate it. We're sorry to hear that the Mint Hairpiece was not right for you. If you require any assistance regarding colours, then please do contact us on 01484 844557. All the best, SW Team

“Simply Amazing, excellent customer service and a speedy delivery service too,also a wide variety of quality products to satisfy your needs.”

Helpful Report

Thank you Justine for your excellent review, we really do appreciate it. It's lovely to hear you have enjoyed your experience. All the best, SW Team

“I absolutely love Simply Wigs, everything I have bought from them so far has been top class, from shampoo and fibre conditioners to awesome wigs! It's my only port of call when in need.”

Helpful Report

Thank you Carol for your fab review, we really do appreciate it. We are delighted to hear that you have enjoyed your Simply Wigs experience. We look forward to be hearing from you again. All the best, SW Team

“Amazing company to deal with. Girls all so kind and patient, especially Laura, nothing too much trouble and sent me a few before I settled on what was suitable. After hairdresser did her wee bit I came home, went online and bought another the same so now have 2 almost identical. Please give them serious thought.”

Helpful Report

Thank you Elizabeth for your lovely review, we really do appreciate it. We are delighted to hear that you love our Customer Service. You are also correct, Laura is always going above and beyond for her customers. We will be sure to pass on your thanks to her :) Hope you enjoy the rest of your day, SW Team x

“The Revlon fringe piece and scrunchies l bought are the best, my confidence is back”

Helpful Report

Thank you Susan for your kind review. We are delighted to hear that you love your purchase! All the best, SW Team

“Great piece, super match to my silver gray hair. Excellent friendly service. Highly recommend!”

Helpful Report

Thank you for your excellent review and recommending us, we really do appreciate it. All the best, SW Team

“I always get excited about getting my order for my hairpiece I love it thank you very much”

Helpful Report

Thank you Natalie for your kind review, we really do appreciate it. We are delighted to hear that you love your purchase! Hope you enjoy the rest of your day. SW Team :)

“Very pleased with the whitney wig and the service is very good and quick and the ladies are all very good 👍”

Helpful Report

Thank you Karen for your fab review, we really do appreciate it. We are delighted to hear that you love the Whitney, and have enjoyed the Simply Wigs experience. All the best, SW Team

“Lovely item, very swiftly dispatched...the packaging was lovely & made it a much more personal, disreet purchase...also the choc went down REALLY well. Great service. Thanks”

Helpful Report

Thank you for your kind review, we really do appreciate it. We are delighted to hear that you love your purchase (especially the choccy!) All the best, SW Team x

“Bought Jackson by Nariko in iced mocha. I love the colour, the wig was a bit puffy for me but tamed it down a bit now,”

Helpful Report

Thank you Sue for your fab review, We are delighted to hear that you love your purchase, as this is one of our customer favourites! All the best, SW Team

“Absolutely fantastic! So exciting and such a pleasure to receive my lovely new hairdo from Simply Wigs. Perfect fit and friends and family really believed I’d visited a super hair stylist!”

Helpful Report

Thank you for your lovely review, we really do appreciate it. We are delighted to hear that you have enjoyed your experience and love your purchase! Hope you enjoy the rest of your week, SW Team

“Amazing, It’s my one and only Wig suppler, I’m very happy with their customer service 😊”

Helpful Report

Thank you Elizabeth for your amazing review. We are delighted to hear that you are happy with our Customer Service, we are always here to help. Hope you enjoy the rest of your week :) SW Team

“Simply the best. Better than all the rest. Really good communication and products. Thank you Jim”

Helpful Report

Thank you Jim for your fab review, it is highly appreciated. We are delighted to hear that you have enjoyed your experience at Simply Wigs and love your purchase :) All the best...SW Team :)

“I recently made a purchase from Simply Wigs, it started off as an online transaction, but I had a slight issue in progressing the transaction through the checkout so I had to ring for assistance, they were really helpful and quickly sorted out my stuck basket. ( I must add here, it was my fault the basket was stuck, I had filled it the night before and something had gone out of stock before I tried to check out) Simply Wigs I feel have the best wig website in existence, the information they cram in on the pages is amazing, videos, measurements, reviews and if by some remote chance you cannot find the answer to a question, just ring them up, they really know about the wigs, hairpieces and head wear they sell. I wouldn't hesitate to use them in the future and I am very hopeful to have a real visit sometime soon. My goods arrived quite quickly, nicely packaged, they really couldn't have done things any better.”

Helpful Report

Thank you Kathryn for taking the time to write such positive feedback, we really do appreciate it. We are delighted to hear that you have found your website experience helpful, as well as our Customer Service team, they are always here to help. We definitely look forward to be hearing from you again, and hopefully seeing you for a shop appointment! Please do contact us if we can be of further assistance. All the best, SW Team x

“Good product at a good price, delivered very quickly. Loved the small gift enclosed, it really cheered up what was turning into a bad day. Thanks.”

Helpful Report

Thank you Louise for your brill review, we really do appreciate it. We are delighted to hear that you love your purchase :) It's lovely to hear that we could cheer you up! All the best, SW Team x

“This company have very friendly people working for them.Nothing is ever too much trouble and each of them have the same valuable knowledge about the products”

Helpful Report

Thank you Carole for you kind word. We are delighted to hear that you are happy with our Customer Service, we are always here to help. All the best, SW Team

“Efficient and speedy delivery with a small and delicious surprise in inside -thank you”

Helpful Report

Thank you Gladys for your fab review, we really do appreciate it. We are delighted to hear that you love your purchase, especially the choccy :) All the best, SW Team

“Goods were delivered quickly and really happy with the products”

Helpful Report

Thank you Shirley for your fab review. We are delighted to hear that you've enjoyed your experience at Simply Wigs. Hope you enjoy your evening, SW Team x

Simply Wigs is rated 4.8 based on 13,283 reviews