Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,236 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,236 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 31st January 2025

613

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I met a lady on holiday and admired her up hair do. She told me of your company and I now have a little top piece to experiment with. I am impressed with the quality and colour match and hope to master a style soon.”

Helpful Report

Thank you Margaret for your wonderful review, we really do appreciate it. It's so lovely to know that you were recommended to us, and that you enjoyed your Simply Wigs experience. All the best to you, SW Team

“Absolutely fantastic customer service I received from Simply Wigs. I would recommend them to anyone.”

Helpful Report

Thank you Lisa for your fantastic review, and for recommending us, we really do appreciate it! Our Customer Service team are delighted to hear that they could be of assistance, they are always striving for excellence. All the best, SW Team

“Very disappointed, colour texture entirely unsuitable for my hair. Maybe I ordered the wrong colour… I shall look forward to the other topper which I have not received yet.”

Helpful Report

Hello Meg. Thank you for your review. We are so sorry to hear that you are unhappy with your recent purchase. I can see that my colleague has contacted you regarding your recent order. If you have any questions regarding the colour/quality then please do not hesitate to contact us, we are always here to help. SW Team

“I have bought wigs and hair enhancers from SImply Wigs due to hair loss. I have found this a positive experience due to the easy to use Web site, on time delivery and great customer service staff.”

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Thank you Marian for your fab review! It's so lovely to know that you have enjoyed your experience with us, our Customer Service team are always here to help. We hope to be hearing from you again soon, SW Team :)

“Darling jair- love the color and it is PERFECT!!!!!!”

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Thank you Carol for your fab review! We are so delighted to hear that you are happy with your recent purchase. All the best, SW Team

“Everything I buy I am very pleased with”

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Thank you Karen for your kind review! We are so delighted to hear that you are happy with your purchases! All the best, SW Team

“Stunning wigs and fabulous service!”

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Thank you Katie for your fabulous review! We hope you have a wonderful weekend :) All the best, SW Team

“Always excellent service. Thank you for my lovely wig”

Helpful Report

Thank you for your fab review! It's so lovely to know that you are happy with your recent purchase :) All the best, SW Team

“My hair piece is lovely and the service was excellent. I have already recommended you. Thank you.”

Helpful Report

Thank you Carina for your excellent review and for recommending us, we really do appreciate it. We hope you have a fab weekend! SW Team

“Excellent company to deal with. Nothing is the problem, efficient service. Excellent customer service. Phones always answered without any delays. My return was processed quickly.”

Helpful Report

Thank you Aggie for your kind review, we really do appreciate it. Our Customer Service team do strive for excellence, so they are so delighted to hear that you agree. All the best to you, SW Team

“So very pleased with my new wig, love the colour and style. Thank you Simply Wigs.”

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Thank you Carol for your wonderful review, we really do appreciate it :) We hope that you enjoy the rest of your day, SW Team

“Lovely and easy to attach. Im taking it abroad for a wedding”

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Thank you Patrice for your wonderful review. We are so delighted to hear that you are happy with your purchase :) Hope you enjoy the wedding! SW Team

“love it, great product, good quality, I have ordered my wigs from Simply wigs before and have never been disappointed.”

Simply Wigs 5 star review on 7th July 2022

Helpful Report

Thank you Benyapha for your fab review, and for sharing your purchase with us, you do look amazing! It's so lovely to know that you have loved your recent order and have always enjoyed your experience with us :) Hope you enjoy the rest of your day, SW Team x

“Beautiful hairpiece and excellent customer service. A slight length of time in receiving it. Unfortunately I had to exchange for a lighter shade, but had a very lengthy time to wait as exchange item was out of stock. They were very apologetic, they kept me informed of progress and offered me free postage as a result of delay.”

Helpful Report

Thank you Shelley for your excellent review, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience, the Customer Service team do strive for excellence. All the best to you, SW Team

“I always feel secure with this lovely wig. I receive compliments about my hair colour and I am asked for the name of my hairdresser. No one realises it is a wig.”

Helpful Report

Thank you for your wonderful review, we really do appreciate it. It's lovely to know that you love your purchase, and gives you a natural appearance :) All the best, SW Team x

“Good to deal with and kept me informed of progress of my order. There was a delay in delivery due to customs at point of entry into UK, nothing that Simply Wigs could help.”

Helpful Report

Thank you for your kind review, we really do appreciate it. We are so delighted to hear that you are happy with the communication you have received from our Customer Services. If you need anything further, please do not hesitate to contact us :) All the best, SW Team

“Love it! Buy it without hesitations”

Helpful Report

Thank you for your brill review Julia, we really do appreciate it! All the best SW Team

“Fantastic customer care, they really look after you at every step so you feel supported. They sell great products, and make the whole experience a smooth and easy one. I cannot praise 'Simply Wigs' enough. They're wonderful. Highly recommended.”

Helpful Report

Thank you Scott for your lovely email and for recommending us, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience, and you felt at ease :). We hope to be hearing from you again soon, SW Team x

“Hi i ordered Two wigs Both bu ellen wille One was ok But the other one had much less hair so i was very disapointed Have bought from this company before and was very happy but sadly not this time”

Helpful Report

Hello Anne. We're sorry to hear that you are unhappy with your recent purchase. I can see that my colleague has contacted you via email regarding your order. Please do let us know if you have any queries regarding the quality of the item. SW Team

“I bought a £99 wig from Simply Wigs so I was a bit worried about the quality. I was really surprised when it arrived. The quality was great, it fitted really well and the style was slick and attractive. All of my friends said it looked really natural and when I went out and about, I was ignored which was exactly what I wanted.”

Helpful Report

Thank you Diedre for your fabulous review, we really do appreciate it! We are so delighted to hear that you are happy with your recent purchase :) We hope you enjoy the rest of your day, SW Team x

Simply Wigs is rated 4.8 based on 13,236 reviews