Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,237 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,237 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 31st January 2025

613

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service , great company . Wouldn’t go anywhere else”

Helpful Report

Thank you June for your excellent review! Hope you enjoy the rest of your day, SW Team

“The wig I purchased is the nicest one I’ve had for a long time. I also would like to thank the staff for the help I was given over the phone as they have always been so accurate and helpful when describing the wigs over the phone. I have bought this wig To wear for my granddaughters wedding. It is so nice and looks like I have had my hair specially styled by a hairdresser. Thank you very much staff at Simply wigs.”

Helpful Report

Thank you Angela for taking the time to write such a wonderful review, we really do appreciate it. We are so delighted to hear that our Customer Service team could be of assistance, they are always going above and beyond for their customers' needs. All the best to you, SW Team

“Have been using Simply Wigs for at least 3 years now. They never disappoint. I love the Ellen Wille Ouzo hair pieces and Simply Wigs are very reasonably priced. They come packaged lovely and an added bonus of a chocolate treat.”

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Thank you Beverley for your kind words, we really do appreciate it. We are so delighted to hear that you always enjoy your experience with us (and the choccy)! All the best, SW Team

“Love my Rina wig low density looks so natural”

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Thank you Mrs Reed for your brill review, we really do appreciate it! We are so delighted to hear that you love the Rina! SW Team

“Prompt delivery, excellently packaged. Two great hairpieces. Happy customer. No wonder I keep going back to Simply Wigs!”

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Thank you for your fab review, we really do appreciate it! We are so delighted to hear that you have enjoyed your experience with us! We look forward to be hearing from you again, SW Team

“Very pleased with fringe piece, parcel was beautifully wrapped and the surprise chocolate was lovely!”

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Thank you for your wonderful review. We are so delighted to hear you are happy with your purchase and loved the packaging! All the best, SW Team

“Simply Wigs are absolutely fantastic. I don't know what I would do without their help. They are so understanding and helpful. My sister and I visited their shop in Huddersfield a few weeks ago and the lady who saw us was so helpful and kind in helping me choose a beautiful wig. I feel a different person now I have discovered Simply Wigs and feel I can hold my head up high when I go out. Thank you so much Simply Wigs; it has been life changing.”

Helpful Report

(Simply Shop) -

Thank you for taking the time to write such a wonderful review of your experience in the Simply Wigs shop, we really do appreciate it. Sue is always going above and beyond for her customers and we will be sure to pass on your thanks to her. We hope to be seeing you again in the future. All the best, SW Team :)x

“5STARS”

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Thank you J A for your fab review!

“Very good customer service.”

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Thank you Marilyn for your fab review, we really do appreciate it! Hope you enjoy the rest of your day, SW Team

“Purchased a wig for the first time and I am over the moon with it. The colour and the cut are beautiful. I would recommend simply wigs any day.”

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Thank you Sharon for your brill review and for recommending us! We are so delighted to hear that you have loved your Simply Wigs experience. All the best, SW Team

“Great professional service will use again.”

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Thank you for your wonderful review, we really do appreciate it. We look forward to hearing from you again :) SW Team

“A great firm to do business with...”

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Thank you for your brill review and custom! All the best, SW Team

“This company is amazing. Very organised. Professional customer care is fantastic.”

Helpful Report

Thank you for your fab review, we really do appreciate it. We are so delighted to hear that you have enjoyed your experience. SW Team :)

“As usual fantastic products sold. Easy ordering and helpful customer service. Very happy customer.”

Helpful Report

Thank you for your fanastic review! We are so delighted to hear that you are happy with the Customer Service you have received. All the best, SW Team

“Great company with personal customer service. Delivery is a little slow as many items come from the USA.”

Helpful Report

Thank you for your review, we really do appreciate it. It's lovely to know that you have enjoyed your experience with us. All the best, SW Team

“The timing to receive the wigs was a little long, but not terrible. My wigs were exactly as described, but the colors were darker or lighter than the pictures. Cost was so well within my budged, which isn't much. Out of the three I ordered, 1 was a good match and fit.”

Helpful Report

Thank you Julie for your review, we really do appreciate it. We're sorry to hear that your order was delayed in getting to you. However, it's lovely to know you are happy with your purchase. All the best, SW Team

“My first wig, but not my last - already choosing a second! I received very helpful advice on the phone and the wig arrived promptly and was beautifully packed.”

Simply Wigs 5 star review on 5th May 2022

Helpful Report

Thank you for your wonderful review and for sharing your purchase with us! We are so delighted to hear that you are happy with your first order! We look forward to be hearing from you again, SW Team :)

“Although I had to return the wig I had purchased it was no problem at all to return and receive a refund . With such great customer service I wouldn't hesitate to hopefully find The best wig for me with them in the future.”

Helpful Report

Thank you Jeanette for your fab review. We are so delighted to hear that you have enjoyed your Simply Wigs experience. Please do let us know if you require any further assistance! All the best, SW Team

“A wonderful , caring company who understand the stresses of hair loss and are always at hand to help their customers. And great value too!”

Helpful Report

Thank you Gillian for your fab review! Our Customer Service team are always striving for excellence to ensure customers receive the best service. Have a lovely afternoon, SW Team

“I’ve been using Simply Wigs for about five years and have never once had anything other than great service from them. They always deliver exactly when they say they will and keep you updated along the way. Plus, I love the free chocolate - such a small thing but appreciated! Can’t recommend enough.”

Helpful Report

Thank you Rachael for your wonderful review and recommending us, we really do appreciate it. It's so lovely to know that you have been happy with your experience with us over the years :) We hope you enjoy the rest of your day, SW Team x

Simply Wigs is rated 4.8 based on 13,237 reviews