Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,123 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,123 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 10th January 2025

607

Anonymous

Anonymous // 01/01/2019

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“I've been to the shop twice now and have received fantastic service there. The lady was dry kind and helpful. I can't praise her enough!”

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(Simply Shop) -

Thank you Kim for your fab review, we really do appreciate it. Our Shop Consultant Sue is amazing, and we will be sure to pass on your lovely comments :) All the best to you, SW Team

“Love Simply Wigs the ones you can trust.”

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Thank you Caroline for your kind words, we really do appreciate it :) We do hope to hear from you again soon, SW Team x

“Excellent customer service, delivery and quality products. Have used them alot and would highly recommend.”

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Thank you Carolyn for your excellent review, and for recommending us - we really do appreciate it! It's so lovely to know you have enjoyed your Simply Wigs experience. All the best to you, SW Team

“Your customer service is excellent. Lovely ladies to speak to on the phone. Step by step keep track of your order. Brilliant service. Thank you very much.”

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Thank you Janet for your brill review, we really do appreciate it. We are so delighted to hear you have enjoyed your experience with us, as the Customer Service team do go above and beyond for their customers' needs. All the best to you, SW Team :)

“Lovely friendly service, great communication and orders sent out quickly . Definitely recommend.”

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Thank you Valerie for your brill review, and for recommending us - we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience! All the best to you, SW Team

“I have been a customer of Simply Wigs for more years than I care to remember! I have never had such a sustained wonderful service. Never once have I needed to contact them with a problem. I would refer anyone to them.”

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Thank you Mal for your kind review, and fabulous custom over the years - we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience, as the team have always gone above and beyond. Hope to speak with you again soon, SW Team x

“QUICK RESPONSE AS DESCRIBED!”

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Thank you Jennifer for your fab review! The team do ensure they provide a quick and efficient service, so we will be sure to pass on your comments :) All the best, SW Team

“Great products, delivered promptly.”

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Thank you Elizabeth for your brill review! It's lovely to know you have enjoyed your Simply Wigs experience. All the best to you, SW Team

“I've bought many wigs over the years and I'm never disappointed with the look & quality”

Simply Wigs 5 star review on 8th December 2023

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Thank you Sharon for your fab review, and for sharing your purchase with us- you do look amazing! We are so delighted to hear that you have been happy with your purchases over the years :) All the best to you, SW Team x

“So well fitting and so easy to put onl. Airy and considering they are not human hair (which are more delicate to wash )easily to maintain”

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Thank you Denise for your fab review! It's so lovely to know you are happy with your order, and seems to be fit for your needs :) All the best to you, SW Team

“Very good customer service. Good communication. Very quick with deliveries and refunds.”

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Thank you for your wonderful review, we really do appreciate it. The team do go above and beyond to achieve excellent service for their customers :) All the best to you, SW Team

“Totally reliable company, excellent stock, fast and easy ordering and delivery. Couldn't ask for more. Thank you SW team Christina”

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Thank you Christina for your excellent review, we really do appreciate it! We are so happy to know you have enjoyed your Simply Wigs experience! All the best to you, SW Team

“Great service. kept informed of order progress. option to return if needed which I didn't this time but have used previously & it was easy.”

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Thank you for fab review, we really do appreciate it. We are so delighted to hear you have enjoyed your experience with us, and you are happy with your recent purchase! All the best to you, SW Team

“The lady on the phone was very helpful and very pleasant made me feel comfortable in asking questions”

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Thank you Sandra for your kind review, we really do appreciate it. We are so delighted to hear you are happy with your Simply Wigs experience! All the best to you, SW Team

“As usual, excellent service from Simply Wigs, who certainly have the knowledge and skill to help in what can be, a very sensitive situation. Since I consulted them originally I can order repeatedly with confidence ,knowing there help if I need it.”

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Thank you Joy for your wonderful review, we really do appreciate it. The team do strive for excellence in providing a comforting and personal service, so it is lovely to know you have confidence in ordering with us :) You know where we are, if you require any assistance in the future. All the best, SW Team x

“Excellent service and advice”

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Thank you Toni for your excellent review, we really do appreciate it! Hope you enjoy the rest of your day, SW Team

“Ordering was simple and my purchase didn’t take too long to come . I have to admit I was confused when the item turned up because it didn’t look anything like what I ordered, and there were no instructions. After going back to the website I was directed to a different website to be shown how to tie my item . I’m glad I took the time to do this because I now love my hat .”

Helpful Report

Thank you for your review, it is very much appreciated. It's lovely to know you were able to find how to tie your headwear, and love your purchase, as we know this can be a little tricky! We will be sure to pass on your feedback to include some instructions. All the best to you, SW Team

“Great customer service with the added bonus of a complementary chocolate, thank you!”

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Thank you Carolyn for your review! We are so delighted to hear you are happy with your Simply Wigs experience, and you enjoyed the chocolate treat :) Hope you have a lovely evening, SW Team x

“Excellent quality and fit. This is the third wig I have purchased and the last two in particular have been a good size in the petite range. Thank you.”

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Thank you Audrey for your excellent review, we really do appreciate it! We are so delighted to hear you have been happy with your purchases, and seem to be perfect for you :) All the best to you, SW Team

“Delighted with wig very natural”

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Thank you for your brill review, we really do appreciate it! It's lovely to know you are happy with your recent purchase. All the best, SW Team

Simply Wigs is rated 4.8 based on 13,123 reviews