Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,265 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,265 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 31st January 2025

613

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have found Simply Wigs very helpful and professional. They advised me to consider a wig that I found excellent and good value for money. I would fully recommend Simply Wigs to anyone who feels that a wig would enhance their life. DC”

Helpful Report

Thank you David for your lovely review and recommending us, we really do appreciate it. We are so delighted to hear that you have enjoyed your experience at Simply Wigs, the team do strive for excellence! We hope to be hearing from you again soon, SW Team x

“Soothing, comforting advice and care from their team, whether on the phone or via e-mail. Makes this uncomfortable hairloss journey an easier ride, knowing I am in good hands. Thank you.”

Helpful Report

Thank you for your kind review of your experience with us, we really do appreciate it. Our Customer Service team are delighted to hear that you found your experience with us comforting. Please give us a call if you require any further assistance, we are always here to help :)

“Last wig order had a lot of Blonde at the front. I didn’t expect this as I don’t like blonde. It didn’t show blonde on the small picture. Had to return.”

Helpful Report

Thank you Anne for your review. We're sorry to hear that you had to return your purchase. If you require any assistance regarding colour in the future, please do contact us on 01484 844557, we are always here to help. SW Team

“Great service. Great quality.”

Helpful Report

Thank you Heather for your great review! We hope you enjoy the rest of your day, SW Team :)

“I ordered accessories for the first time. They arrived promptly and the product was excellent”

Helpful Report

Thank you Judith for your excellent review, we really do appreciate it. We are delighted to hear that you are happy with the products you have received. All the best, SW Team

“This is the best wig that I have ever bought. The fit is great and easy to wear I would recommend this wig to anyone who is not sure you won't be disappointed.”

Helpful Report

Thank you Patricia for your fab review and recommending your recent purchase! It's so lovely to know that you are happy with your order :) All the best, SW Team

“The staff are always helpful and friendly . Products are packaged lovely invoice in an open envelope. Best of all there is a chocolate for you to enjoy . Would not hesitate to buy from them again”

Helpful Report

Thank you Maureen for your kind words, we really do appreciate it. It's so lovely to know that you have enjoyed your experience with us. We look forward to be hearing from you again, SW Team :)

“Always amazed at how real the curly claw clip ponytails look very pleased with mine”

Helpful Report

Thank you for your fab review. We are so delighted to hear that you love the hairpeice you have received. All the best to you, SW Team :)

“Easy to use web site and wig received well packed . Loved the wig. was like the picture .Will order more very soon”

Helpful Report

Thank you for your brill review! We are so happy to hear that you are satisfied with your recent purchase. We look forward to be hearing from you again soon, SW Team :)

“Very personal and understanding service from the staff at Simply Wigs, excellent all round.”

Helpful Report

Thank you for your excellent review. We are so delighted to hear that you have enjoyed your experience with us. All the best, SW Team

“I love simply wigs hair pieces they are amazing looking and every time I wear one people always comment on how my hair looks! I have a few different ones as I like to change the look from curly up-dos! To spiky look or pony tails.... would defiantly recommend the hair pieces 👌”

Helpful Report

Thank you Sylvia for your fab review and recommending the hairpieces, we really do appreciate it! We are so delighted to hear that you are happy with your purchases! Hope you enjoy the rest of your day, SW Team :)

“Simply wigs are always delightful to receive,they’re packed and fit perfectly,if there is ever a problem it is always dealt with impeccabley,can’t fault the teamwork at simply wigs, would and do highly recommend them to my friends and family,always get lots of compliments when wearing them and most people can’t believe I’m wearing a wig.”

Helpful Report

Thank you Chris for your lovely review and recommending us, we really do appreciate it. We are so delighted to hear that you have enjoyed your experience with us and love your purchases! We hope to be hearing from you again soon. All the best, SW Team

“Great return service so easy”

Helpful Report

Thank you Josephine for your fab review, we really do appreciate it :) All the best, SW Team

“First time user. The delivery was very fast. Very impressed. Excellent service!”

Helpful Report

Thank you for your excellent review, we really do appreciate it. We are so happy to hear that you have enjoyed your first experience with us! We hope to be hearing from you again soon. All the best, SW Team :)

“The best Uk based supplier I have found for years. The staff are simply brilliant. The products can be returned at your own cost as long as they are unused which is always helpful as it can be difficult to choose the right colour. I had good guidance about colours from Laura which helped me greatly. Thank you Simply Wigs.”

Helpful Report

Thank you Patricia for your brill review, we really do appreciate it. We are so delighted to hear that you have enjoyed your experience with us! Laura is constantly going above and beyond for her customers and she is delighted to hear that she could be of assistance. We hope you enjoy the rest of your day, SW Team :)

“Excellent service as always. Very quick and easy to order.”

Helpful Report

Thank you Julie for your excellent review. It's lovely to know you have enjoyed your experience with us. All the best, SW Team

“Really happy with my hairpiece, so much more realistic than expected. Looks great.”

Helpful Report

Thank you for your fab review! We are so delighted to hear that you are happy with your recent purchase! All the best, SW Team

“Excellent customer service!”

Helpful Report

Thank you for your excellent review, we really do appreciate it!

“I've bought several wigs from Simply Wigs. As usual the service is first class and the wig of good quality.”

Helpful Report

Thank you Cynthia for your brill review. We are delighted to hear that you have loved your experience with us! All the best, SW Team

“I am a customer for around 6 years now at Simply Wigs and have bought multiple remy long hair wigs of different brands. I think anyone can agree that these are expensive products that should be considered very carefully. Especially buying from a picture. I love the web page were you can see a 360 view which has always been accurate. The quality Simply Wigs delivers is very good. I never have any doubts about what I buy and when I have a question the service is personal and outstanding. I buy overseas and am not able to visit the shop. Since Brexit I have to pay import duties. That's too bad but it doesn't stop me. I always get a notice in advance about this and if I still wish to proceed with buying. Also they ask if you are sure about your style and colour before the sale is final. For me this shows respect for me as a customer. I have no complaints of any kind about the quality of the products or the service provided. Shipping overseas is fast, if the product is in store, and even if it wasn't in store, I never had to wait very long. I still have the wigs I have bought 6 years ago. They're still in well enough condition to wear outside and around family. I must admit I have bought new ones when I did not really have to. My latest purchase was a month ago. I am a big fan of Gisela Mayer. This review is a little longer as usual but considering the products it is worth writing and reading. My biggest thanks to the team of Simply Wigs.”

Helpful Report

Thank you for taking the time to write such a wonderful review of your experience with us, we are so delighted to hear that you have enjoyed it. It’s lovely for our E-Commerce team to know that you find our website useful, as they have tried to build a website that has plenty of information as well as making the ordering process as stress-free as possible. Our Customer Service team do strive for excellence, and so they are constantly going above and beyond for their customers. We all hope to be hearing from you again soon! All the best, SW Team x

Simply Wigs is rated 4.8 based on 13,265 reviews