Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,027 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,027 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 8th November 2024

603

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased - yet again - with my new wig. Always a pleasure to deal with your company Sue”

Helpful Report

Thank you Sue for your kind review, we really do appreciate it. We are so delighted to hear you are happy with your recent purchase! Love, SW Team x

“I love Ellen Wille wigs. Espirit, is just a lovely, light summer bob wig. Great price and fast shipping. Thank you!!”

Helpful Report

Thank you for your brill review. We are so happy to hear you love the Esprit wig, as this is an incredibly popular look from Ellen Wille! Have a lovely rest of your day, SW Team

“Very professional company with a straight forward quick and easy online order system. Would highly recommend to anyone wanting beautiful hairpieces”

Helpful Report

Thank you Lesley for your fab review, and for recommending us. We really do appreciate it. We are so happy to hear you found the ordering process to be simple, and you love your purchase! All the best to you, SW Team

“Always use Simply Wigs for hair products, as always had very good and efficient service from them, good prices too”

Helpful Report

Thank you Richard for your kind review, we really do appreciate it. We are so happy to hear you have enjoyed your Simply Wigs experience! All the best, SW Team

“I have been ordering wigs from simply wigs since I had cancer 8 years ago. I now buy them because they add that little bit more glamour when I get dressed up. Simple wigs are a very reliable and kind company. I have never had a problem returning a wig if it is not suitable. Must of the time they have always been fantastic. The customer service is extremely good. I would never buy from any one else. Thank you simply Wig.”

Simply Wigs 5 star review on 11th July 2024

Helpful Report

Thank you Judith for taking the time to leave your wonderful review, and for sharing your purchase with us. You look fabulous! The Customer Service team are always going above and beyond for their customers' needs, so we will be sure to pass on your kind comments. Hope you have a lovely rest of your day, SW Team :)

“Thank goodness for Simply Wigs! When asked if I would write a review that is what came in to my head straight away. I have had alopecia for over 40 years and until I discovered Simply Wigs I really struggled with the whole business of finding wigs that suited me- style,colour,different caps and ofcourse price.It’s pretty daunting- and you can feel you’re on your own …. Since finding Simply Wigs about 5 years ago I feel there is help at hand - someone at the end of the phone you understands and has some answers! I live on a small island so wigs are sent via Royal Mail- and on occasion have been sent back the same way,easy and not too costly. Recently I ordered Aletta by Ellen Willie - which I am thrilled with- but wasn’t sure which shade to go for. So 2 colours were sent to me- as soon as I opened the box I knew 1 of the colours wasn’t good for me - I sent it back immediately in full knowledge there would be no problem and I would recieve a full refund. I wouldn’t hesitate to recommend anyone needing to buy a wig or any other hair alternative to use Simply Wigs,they really are an excellent company.”

Helpful Report

Thank you for taking the time to leave your review, we really do appreciate it. We are so happy to hear you have enjoyed your Simply Wigs experience over the years, as the team are always happy to be of assistance. We do completely understand how difficult it can be ordering online, so we are so glad to hear the Customer Service team could help :) The Aletta wig is just beautiful, and we're over the moon to hear you have found your perfect colour! Thank you also for recommending us, this really means a lot. We do hope to be hearing from you again soon. Love, SW Team x

“Simply Wigs provided a professional service that I would definitely use again.”

Helpful Report

Thank you Rebecca for your kind words, we really do appreciate it! We do look forward to hearing from you again, SW Team :)

“Ordering so easy on line. Regular updates and quick delivery.”

Helpful Report

Thank you Linda for your brill review. It's wonderful to know you found the ordering process simple and you received regular updates :) We hope to speak with you again soon, SW Team

“Very helpful and fantastic service”

Helpful Report

Thank you for your fab review :) We're so happy to hear you enjoyed your experience with us. All the best, SW Team

“Everything was perfect, thank you 💜”

Helpful Report

Thank you for your kind review, we really do appreciate it :) All the best to you, SW Team x

“I have been buying from Simply Wigs for several years and always had total satisfaction with the quality and workmanship of the wigs I have bought. If you have a question it's always answered within a short space of time ,very efficient and quality service, can't wait to buy the next one.”

Helpful Report

Thank you Susan for your wonderful review, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience, as the team are always happy to help out their customers. All the best to you, SW Team

“I recently purchased some T Range fibre hair shampoo and conitioner. It arrived promptly and beautifully packaged in lilac tissue paper within the bubble wrap. Then much to my surprise and delight, within a little box was a chocolate! Due to alopecia, I have struggled with my hair loss and often feel ugly and "down" but the surprise chocolate really made my day and gave me a real boost!!”

Helpful Report

Thank you Kay for your kind review, we really do appreciate it. We are so happy to hear you enjoyed your chocolate treat and made your day! If you require any assistance or wish to have a chat, you know where we are :) SW Team x

“Always a pleasure buying from Simply Wigs.”

Helpful Report

Thank you Pamela for your lovely review :) We are so happy to hear you have enjoyed your experience with us. All the best, SW Team

“Been using them for years. Very reliable. My recent purchase didn’t have the colour I wanted in stock (it was discontinued), so they emailed me and asked if I wanted a different colour or a refund”

Helpful Report

Thank you for your review! We're sorry to hear your original order was discontinued, but lovely to know we were able to provide you with alternatives :) All the best, SW Team

“The customer service from Simply Wigs is fantastic. I had some queries about the wig colours and got prompt, friendly and very helpful responses to my emails from Emma-Jay. I have ordered my wigs from Simply Wigs for the past ten years and will continue to do so.”

Helpful Report

Thank you for your fab review, we really do appreciate it. Emma-Jay is always happy to help her customers, and we will be sure to pass on your comments :) We do look forward to hearing from you again, SW Team

“A big thank you to Laura for overseeing my order so efficiently I’m much obliged 💜”

Helpful Report

Thank you Rochelle for your kind review! Laura is always going above and beyond for her customers' needs, so we will be sure to pass on your lovely words. All the best, SW Team x

“Placed an order for my new hairpiece needed help with colour,s/w helpful as always was told right away it was on a back order and will be notified when it comes in. Every confidence in the team and will await their response”

Helpful Report

Thank you Pat for your kind review, we really do appreciate it. It's wonderful to know the Customer Service team could be of assistance in choosing a colour. If you do have any queries in the meantime, please do not hesitate to contact us. We are always here to help. SW Team

“The staff are always so helpful & caring excellent service every time,”

Helpful Report

Thank you Barbara for your excellent review, we really do appreciate it. The Simply Wigs team are always going above and beyond for their customers' need, so we will be sure to pass on your kind words :) Love, SW Team

“I’ve been buying from simply wigs for many years, I cannot fault their attention to detail and their excellent service. Thank you!”

Helpful Report

Thank you Sue for your excellent review, we really do appreciate it. We are so happy to know you have enjoyed your Simply Wigs experience over the years. All the best, SW Team

“Well if I am perfectly honest it’s not the best Tress wig I have ever had it seems a lot thinner”

Helpful Report

Thank you Vanessa for your review. We're sorry to hear you have found your recent purchase to be unsuitable. If you wish to discuss this further, please contact the Customer Service team on 01484 844557. SW Team

Simply Wigs is rated 4.8 based on 13,027 reviews