Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,195 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,195 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 25th January 2025

612

Anonymous

Anonymous // 01/01/2019

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“Absolutely delighted with my wig, an excellent service.”

Helpful Report

Thank you Christine for your excellent review, we really do appreciate it. Love, SW Team

“Unfortunately one of the items I ordered was out of stock and the other, when it arrived, was just too big for me. However, the service from Simply Wigs was excellent. Acknowledgement of the order and delivery were both fast. The refunds due were given quickly and without any fuss. I have ordered items from them before and always been very happy with the service and communication received. Thank you Simply Wigs!”

Helpful Report

Thank you Dianne for your excellent review, we really do appreciate it. We're so delighted to hear you've enjoyed your experience with us, as the team do go above and beyond for their customers' needs. We will be sure to pass on your lovely comments. If you require any assistance in the future, you know where we are. SW Team x

“Recently changed my usual colour and style as it wasn’t in stock .. I’ve ordered the Ellen Willie Narano in sand mix and I love it , will definitely keep buying. I couldn’t fault simply wigs at all , they are my go to all the time when needed”

Helpful Report

Thank you for your wonderful review, we really do appreciate it. The team are always going above and beyond for their customers' needs, so we will be sure to pass on your kind comments. We do hope to hear from you again, SW Team x

“Always exceptional in the choice,colours,style's and prices of the wigs.People are very helpful and friendly.”

Helpful Report

Thank you Susan for your kind review, we really do appreciate it. The team are always happy to help, so we will be sure to pass on your kind comments. All the best, SW Team

“Fantastic service and quick delivery..wig is fabulous..highly recommended to all.”

Helpful Report

Thank you Carol for your brill review, and for recommending us - we really do appreciate it. We're so delighted to hear you have enjoyed your Simply Wigs experience! Love, SW Team

“Excellent service from start to finish. Communication is great & the chocolate is a lovely little touch!”

Helpful Report

Thank you Melanie for your excellent review, we really do appreciate it. We're so delighted to hear you have enjoyed your Simply Wigs experience! All the best, SW Team

“The ladies at Simply Wigs are extremely helpful. Unfortunately my wig was not suitable but the ladies understood my disappointment & clearly explained the returns process.”

Helpful Report

Thank you Veronica for your kind review, we really do appreciate it. We do understand how difficult it can be ordering online, so please do contact us if you require any assistance in choosing an alternative! We do hope to speak with you again soon, SW Team

“Very easy to wear and true to colour.”

Helpful Report

Thank you Lorraine for your brill review. We're so happy to hear you love your recent purchase! All the best, SW Team

“The only place I buy my enhancers and products from.Easy to order,any queries the girls are friendly and really helpful. I will continue to purchase from them.Highly recommended.”

Helpful Report

Thank you Margaret for your lovely words, and for recommending us - we really do appreciate it. We're so delighted to hear you have enjoyed your Simply Wigs experience :) We do hope to speak with you again soon, SW Team

“Quick to send out, easy to use website with lots of info, responsive customer care.”

Helpful Report

Thank you Steffi for your kind review, we really do appreciate it. The team are always happy to help, so we will be sure to pass on your lovely comments. All the best, SW Team

“Prompt and personal service.”

Helpful Report

Thank you Jeanette for your brill review, we really do appreciate it. All the best, SW Team

“Easy to order, delivered within a few days. Product presented in a lovely box, with a treat inside. Will order from simply wigs again.”

Helpful Report

Thank you Sandra for your fab review, we really do appreciate it. We're so delighted to hear you have enjoyed your experience with us (especially the chocolate treat!). All the best, SW Team

“Many thanks for all your help - much appreciated as I am going through cancer treatment and finding a suitable wig was quite traumatic before I found your company.”

Helpful Report

Thank you for your kind words, we really do appreciate it. The team are always going above and beyond for their customers, so we are delighted to hear you are happy with your Simply Wigs experience. All the best, SW Team

“great friendly service”

Helpful Report

Thank you for your lovely review, we really do appreciate it :) Have a fab rest of your day, SW Team

“I had a lovely relaxed experience with Emma who showed empathy and patience in helping me choose the right wig for me, I had lots of choice and wasn't rushed at all . I chose one that was shorter than my natural hair and had several shades running through it , so happy with my choice even friends I've had for nearly 30 years thought I'd had a cut and restyle , it gave me confidence to continue everyday life as much as possible during chemo . An invaluable service and appointment handled sensitively .”

Helpful Report

Thank you Sue for taking the time to write your review, we really do appreciate it. Emma is always going above and beyond for her customers, so we will be sure to pass on your kind comments. It is so wonderful to hear you have got your confidence back with your new look :) If you need any assistance in the future, you know where we are. Love, SW Team x

“Very pleased with the wig and fast delivery. Thank you.”

Helpful Report

Thank you Maggie for your kind review. We're so delighted to hear you received your order in good time :) Love, SW Team

“Great product fast delivery overseas”

Helpful Report

Thank you Jo for your kind words. We're delighted to hear you are happy with your purchase and timing of the delivery! All the best, SW Team

“I’m very happy with my new wig. Nice colours and shape, suits me well.”

Helpful Report

Thank you for your fab review, it is very much appreciated. We're over the moon to hear you love your new look! All the best, SW Team

“Quick and very good. Postage very quick. Will use again.”

Helpful Report

Thank you for your kind review. We are so delighted to hear you have enjoyed your Simply Wigs experience! All the best, SW Team

“The latest wig I have purchased, fits well, has a great colour and delivery is fast!”

Helpful Report

Thank you for your fab review, we really do appreciate it! It's wonderful to know you are happy with your recent purchase. All the best, SW Team

Simply Wigs is rated 4.8 based on 13,195 reviews