Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,227 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,227 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 31st January 2025

613

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time experience Quick service Goods arrived on time Very well packed Thank you”

Helpful Report

Thank you Jane for your fab review, we really do appreciate it! We are so delighted to hear that you have enjoyed your first experience with us :) We do hope to heat from you again soon, SW Team

“As always delighted with my purchases I have been a customer for a long time.”

Helpful Report

Thank you Anita for your kind review and custom, we really do appreciate it. It's so lovely to know you have been happy with your purchases over the years. All the best, SW Team

“Wrong postcode put on package so wasn’t delivered as quickly as it should have been but simply wigs soon rectified this once aware of mistake, the order was for a upcoming holiday so they went above and beyond to get this ordered delivered. Nobody’s perfect mistakes can be made it’s how it’s dealt with once a mistake is recognised and they dealt with it impeccably, well done.”

Helpful Report

Thank you Dawn for your lovely review, we really do appreciate it. We are delighted to hear that your order was delivered to you safely, after there was an issue with the address. Please do contact us on 01484 844557, if you require any assistance in the future. All the best, SW Team x

“Wig was delivered on time, good quality”

Helpful Report

Thank you for your fab review, we really do appreciate it. We do hope to hear from you again soon, SW Team x

“Excellent quality. Excellent service. Staff always willing to help and advise. Thank you.”

Helpful Report

Thank you for your excellent review! You are right, the Customer Service team are always going above and beyond for their customers, we will be sure to pass on your thanks :) All the best, SW Team

“Good quality. Delivered quickly. Packing not too bulky”

Helpful Report

Thank you for your kind review! We are so delighted to hear that you were happy with the delivery time and packaging. All the best, SW Team :)

“Fantastic customer service”

Helpful Report

Thank you Melanie for your fantastic review! It's lovely to know that you have been happy with the Customer Service :) All the best, SW Team

“Simply Wigs never fail to deliver. Courteous, helpful staff, orders quickly processed, returns and refunds dealt with speedily if necessary and I've never had so many compliments on my new hair. One happy customer!”

Helpful Report

Thank you Jackie for your wonderful review, we really do appreciate it. It's so lovely to know that you have enjoyed your experience with us, and have received many compliments on your new style! Hope you enjoy the rest of your day, SW Team

“I love Simply Wigs products … I have bought several accessories and the colour match and quality of the goods are superb”

Helpful Report

Thank you Mary for your fab review, we really do appreciate it. It's so wonderful to know that you have been happy with your purchases! All the best to you, SW Team

“Very quick delivery and service”

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Thank you Ann for your brill review! Hope you enjoy the rest of your day, SW Team

“I love the beautiful fabrics and design and ease of wearing my head covering products from simply wigs. Thank you!”

Helpful Report

Thank you Maria for your fab review, we really do appreciate it. We are so delighted to hear that you have been happy with your orders :) All the best, SW Team x

“Very pleased with product. Chocolate is a lovely gesture”

Helpful Report

Thank you Ingrid for your kind review! We are so delighted to hear that you are happy with your purchase, and enjoyed the treat :) All the best, SW Team

Thank you Ingrid for your kind review! We are so delighted to hear that you are happy with your purchase, and you enjoyed the treat :) All the best, SW Team

“The wig is fabulous but my wife was very disappointed to receive with it a stale, inedible Ferraro Rocher - her favourite chocolate!”

Helpful Report

Thank you Rob for your review, we really do appreciate it. It's lovely to know that your wife is happy with her recent purchase. We are however sorry to hear that you are disappointed with the packaging. If you would like to discuss this further, please do contact us on 01484 844557. All the best to you both, SW Team

“I was really surprised at how lovely & natural-looking this wig was - it being the first I've ever purchased. I asked my hairdresser to create more of a fringe for me and now it is absolutely perfect (even my hairdresser was impressed with the style and quality of the wig). Needless to say, I would have no hesitation in recommending it to anyone.”

Simply Wigs 5 star review on 9th October 2022

Helpful Report

Thank you for your wonderful review, and for sharing your purchase with us. You do look amazing! We are so delighted to hear that you were able to personalise your style, to make it perfect for you :) It's also so lovely to know that you would recommend us to others, we really do appreciate it. Hope you enjoy the rest of your day, SW Team x

“Happy with the service I received as a purchaser of something that was a gift for someone. The person really appreciated what was bought for them.”

Helpful Report

Thank you Dean for your kind words, we really do appreciate it. We are so delighted to hear that you was happy with your purchase, and seemed to be the perfect gift! Hope to hear from you again, SW Team :)

“I lost all of my hair including eyelashes and eyebrows to alopecia which was triggered when I received my first covid vaccine. I have tried other stores but Simply Wigs are by far my favourite and most trusted online retailer.”

Helpful Report

Thank you Melanie for your kind review, we really do appreciate it. It's so lovely to know that you can trust Simply Wigs to order from :) If you require any further assistance, please do call us on 01484 844557, we are always here to help. SW Team x

“I am delighted with my Hair Piece - so easy to work with and looks great Thank you.”

Helpful Report

Thank you for your fab review, we really do appreciate it. We are so delighted to hear that you are happy with your recent purchase! Hope you enjoy the rest of your day, SW Team :)

“I suffer with female pattern baldness. I wear toppers. I have purchased lots over the years from various sellers, and been disappointed most of the time. Not so with simply wigs. I love my new topper. Definitely value for money too.”

Simply Wigs 5 star review on 7th October 2022

Helpful Report

Thank you Beverley for your kind review, and for sharing your purchase with us, you look amazing! We are so delighted to hear that you have enjoyed your Simply Wigs experience :) All the best to you, SW Team

“The staff are Very helpful and customer service is fantastic”

Helpful Report

Thank you for your fab review, we really do appreciate it! Have a wonderful day, SW Team

“I am so pleased with my point wigs. I have worn them for five years now. And was brave enough to try a new colour this time. They have given me back my confidence. Thank you for your help, and great service.”

Helpful Report

Thank you Jennifer for your lovely words, we really do appreciate it. We are so delighted to hear that you are happy with the Point wig, as this is a Simply Wigs favourite! All the best to you, SW Team

Simply Wigs is rated 4.8 based on 13,227 reviews