Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,230 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,230 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 31st January 2025

613

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wig perfect, with care instructions.thankyou.”

Helpful Report

Thank you Patricia for your kind review :) It's so lovely to know that you are happy with your purchase. Hope you enjoy the rest of your day, SW Team

“I ordered wig care products on saturday 30th july and they arrived on thursday 4th August using the supersaver postage which is a great deal when you compare it to the postage costs of other websites. Even though the products were £1 more than on another website, when you add on the postage costs, Simply Wigs were cheaper all round. I will definitely keep using them.”

Helpful Report

Thank you Jackie for your brill review, we really do appreciate it. We are so delighted to hear that you are happy with the quick service, and enjoyed your Simply Wigs experience! All the best to you, SW Team

“I ordered 2 types of headwear Very happy with both Lovely quality and good service”

Helpful Report

Thank you Anita for your fab review. We are so delighted to hear that you are happy with your purchases. All the best, SW Team

“Customer services for Simply Wigs was exceptional. My hair piece arrived beautifully boxed along with a chocolate. Such a lovely touch. Sadly I had to return it as it wasn't quite the right match for my hair.It was a simple process . I would definitely use their services again.”

Helpful Report

Thank you for your wonderful review! It's so lovely to know that you were happy with the packaging and would use us again :) I am sorry to hear that your purchase wasn't right for you, however, please do let us know in the future if you see an alternative style. All the best, SW Team

“The team at Simply Wigs are knowledgable, helpful, patient and kind. They understand that for many people, choosing and buying a wig can be a very emotionally charged experience and because of this, their business goes far beyond just buying and selling. They understand the power hair has to effect someone’s style, confidence, sense of control, identity and self esteem and are always willing to go the extra mile to help their customers find what they need.”

Helpful Report

Thank you for taking the time to write such a wonderful review, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience, as the team are always going above and beyond for their customers. We completely understand how difficult it can be going through hair loss, so we do offer as much support as we can give. We hope that you enjoy the rest of your day, SW Team

“Excellent staff and service. The wig mum bought was excellent and good value for money”

Helpful Report

Thank you Karen for your excellent review, we really do appreciate it. We are so delighted that your mum is happy with her recent order! All the best, SW Team

“I love Simply Wigs- I was lucky enough to visit the shop in Huddersfield recently. I was supported by the lovely Sue who helped me to find this brilliant Ellen Willie ‘Tool’ wig from the Perucci collection. I love this wig it’s comfortable and stylish and definitely doesn’t look ‘wiggy’”

Simply Wigs 5 star review on 15th August 2022

Helpful Report

(Simply Shop) -

Thank you for taking the time to write such a wonderful review, we really do appreciate it. Another thank you for sharing your purchase with us, you look amazing! It's so lovely to know that you enjoyed your Simply Wigs shop experience, we will be sure to pass on your thanks to Sue. All the best, SW Team

“Excellent service, quick delivery and good products. I've ordered from Simply Wigs a few times now and not been disappointed.”

Helpful Report

Thank you for your excellent review, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience, and you have been happy with your purchase. All the best to you, SW Team

“Not suitable unfortunately”

Helpful Report

Hello Nina. Thank you for your review. I am sorry to hear that your order was not what you had in mind. I can see that you have returned your order for a refund. If you require any assistance in choosing an alternative then please do let us know. SW Team

“Very varied choice of styles and colours. Arrived within 3 days of ordering. I ordered three different styles and colours in an attempt to match to my natural hair. One was perfect, one was close and the other was too dark. The returns process was simple, you have to call get a no and then post back. You do have to pay for the postal rtn but other than that the service was great.”

Helpful Report

“Yet again, such a supportive team. My latest purchase is absolutely FAB. If you are new to wig world, I can 100% recommend S W. So very helpful & understanding. 🥰”

Helpful Report

“The service is so good! Quick respons and everything! Only thing that did not feel so good was the misunderstaning about retur because my Heidi wig was too blonde for me and no returns from Norway was possible! So if anyone need a Heidi in venice blond and live close to Norway ; i have One for you 😘”

Simply Wigs 4 star review on 12th August 2022

Helpful Report

“Very good efficient service . With very good quality products. Would highly recommend”

Helpful Report

Thank you for your lovely review and for recommending us, we really do appreciate it! Hope you enjoy the rest of your day, SW Team

“Thank you. Excellent as always! Great service and quality products.”

Helpful Report

Thank you John for your excellent review! We are so delighted to hear you enjoyed your whole Simply Wigs experience! We hope that you enjoy the rest of your day, SW Team

“Amazing”

Helpful Report

Thank you Christine for your fab review, we really do appreciate it! All the best, SW Team

“Easy website to negotiate. Received my hairpiece very quickly, and was pleased with it. It is only a small piece but does a very good job of making my own hair look prettier. Colour is fantastic. I have bought this type of hairpiece in the past and always get lots of compliments. For any lady suffering from thinning hair, either through age or as a result of medication, this is a perfect solution. I am sure I will be buying again.”

Helpful Report

Thank you Helena for taking the time to write such a wonderful review of your experience with us, we really do appreciate it. We are so delighted to hear that you love your recent purchase, and the colour is perfect for you. We do look forward to be hearing from you again, SW Team x

“Brilliant service thank you. I will be using you again. 🤩”

Helpful Report

Thank you for your brill review! We do look forward to be hearing from you again :) All the best, SW Team

“I have nothing but praise for the team. Each and every member have gone out of their way to advise and assist me. I cannot recommend them enough and they are cheaper than any other supplier I have researched!”

Helpful Report

Thank you Deborah for your brill review and for recommending us, we really do appreciate it. It's so lovely to know that you have enjoyed your experience with us, as the Simply Wigs team are always going above and beyond for their customers. Hope you enjoy the rest of your day, SW Team

“Vert good service and great wigs!”

Helpful Report

Thank you Mona for your kind review! It's lovely to know you are happy with the service you receive from Simply Wigs. All the best, SW Team

“Absolutely excellent service , So happy with my purchase highly recommend”

Helpful Report

Thank you for your excellent review and for recommending us, we really do appreciate it! Hope you enjoy the rest of the sunny day! SW Team x

Simply Wigs is rated 4.8 based on 13,230 reviews