Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,121 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,121 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 10th January 2025

607

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used Simply wigs several times, good products and helpful service”

Helpful Report

Thank you Jennifer for your lovely review and custom, we really do appreciate it :) Hope to speak with you again soon, SW Team x

“The wig is beautiful and I get lots of compliments when I wear it.”

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Thank you Wendy for your brill review! We are so happy to hear you love your purchase, and have been receiving compliments on your new look :) All the best to you, SW Team

“Excellently - I bought a wig for my wife, unfortunately the colour didn't suit her so I returned it. No problem at all, full refund received - she will now chose another or maybe two! Excecustomer customer service - this is how to run a business! Others should take note!”

Helpful Report

Thank you Martyn for your excellent review, we really do appreciate it. We are happy to hear you found the returns process simple, and is happy to purchase from us again! We will be sure to pass on your kind comments to our Customer Service team, as they do go above and beyond. All the best to you, SW Team

“Very good”

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Thank you Patricia for your fab review! All the best, SW Team

“You are just top of the class. Well done to you all for the outstanding service you provide. Thankyou”

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Thank you Heather for your lovely words, we really do appreciate it. We will be sure to pass on your kind comments to the Customer Service team :) All the best, SW Team

“As always, excellent service!”

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Thank you for your excellent review and custom! We do hope to hear from you again soon, SW Team

“Just as described fits perfectly”

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Thank you Susan for your kind review! It's wonderful to know you are happy with your recent order. All the best, SW Team

“Great service as usual Thank you”

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Thank you Beryl for your lovely words :) We hope you enjoy the rest of your day, SW Team

“Product anti static spray arrived quickly. Thank you”

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Thank you Nicola for your fab review! We are glad to hear you received your order quickly. SW Team :)

“Delighted with my new wigs (bought a 2nd one). I needed advice and found the staff were very helpful. Great service and fast delivery. I will definately use them again.”

Helpful Report

Thank you for your lovely review, we really do appreciate it. We are so delighted to hear you had enjoyed your Simply Wigs experience, and would be happy to use us again! All the best to you, SW Team

“I have been purchasing from Simply Wigs for years. As I've grown older my hair has thinned dreadfully and its now white. I hate it! I find the staff at this company offer excellent customer service, they are always bright and cheerful and always ready to offer good advice. I wouldn't shop anywhere else.”

Helpful Report

Thank you Janice for taking the time to write for your kind review, we really do appreciate it. The Customer Service team are always going above and beyond for their customers' needs, so they will be delighted to hear you are happy with your experience with us :) You know where we are, if you require any assistance in the future. All the best to you, SW Team x

“Very professional good communication from start to finish prompt delivery”

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Thank you Ann for your lovely review, we really do appreciate it. It is wonderful to know you have enjoyed your Simply Wigs experience. All the best, SW Team

“This is my second double order. They simply do not match with the items shown. Even the colour is not as shown. I'm looking for another supplier.”

Helpful Report

Hello Karen. Thank you for your feedback. We are sorry to hear you have been unhappy with your recent orders. If you do wish to purchase with us in the future, please do contact us 01484 844557, and a member of the Customer Service team will be more than happy to help. SW Team

“Amazing wig company , what an eye opener for me,i am new to wigs and this was the first wig company i tried.I recently purchased Spotlight by RW and am very pleased with it. I hope one day i can upload a photo when i am brave enough. I will certainly buy more wigs and toppers from Simply wigs!”

Helpful Report

Thank you for your kind review, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience, and you love the Spotlight wig! We would of course love to see you in your new look, once you are ready :) We look forward to hearing from you again, SW Team

“Appsolutley fantastic with very helpful staff nothing is too Much trouble, you feel like family, good prices too.”

Helpful Report

Thank you Glenda for your fab review, we really do appreciate it. The team are always happy to help out their customers, so they will be delighted to hear you had enjoyed your experience with us. All the best, SW Team

“As a newbie with wigs I'm having to try a few out to see what suits. I live too far away to come into your showroom. Twice now I've had to send back wigs that don't suit. There has been no hassle around returning them and repayment has been prompt.”

Helpful Report

Thank you Anne for your brill review, we really do appreciate it. We are happy to hear your order & return process has been simple for you! If you require any assistance in choosing an alternative, we are always here to help. SW Team :)

“Always excellent service and fast delivery”

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Thank you Helen for your excellent review! It is lovely to know you received your order quickly :) All the best, SW Team

“I have used Simply Wigs many times over the past few years and the customer service is very helpful. I have used Raquel Welch Power wig for over 20 years and it never disappoints. I did try another model but it didn't suit my facial features so I think I will stick with the Power!”

Helpful Report

Thank you for your brill review, we really do appreciate it. The Customer Service team are delighted to hear you have enjoyed your experience with us, and love the Power wig by Raquel Welch! We do hope to hear from you again soon, SW Team x

“So pleased - I've definitely found my new supplier! I have frontal fibrolising alopecia, so am a regular wig user and knew which one I needed. Simply Wigs was new to me, but I saw an advert around Christmas time with 25% off during January, so I ordered on 9th January and received it on 11th January! What service! Thank you Simply Wigs! MOJO”

Helpful Report

Thank you for your fab review, it is very much appreciated. It's lovely to know you had enjoyed your first experience with us, and you were able to take advantage of our January sale! We do look forward to hearing from you again, SW Team

“Ordering was easy. Good website with easy payment process. Order was quickly and efficiently despatched. Pleased with the servicedervice received.”

Helpful Report

Thank you for your wonderful words, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience :) All the best to you, SW Team

Simply Wigs is rated 4.8 based on 13,121 reviews