Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,027 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,027 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 8th November 2024

603

Anonymous

Anonymous // 01/01/2019

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“Great company to buy from plenty of choice good website with all the information you need i always ring to place my order the staff are lovely and friendly and always helpful if need advice and it’s a nice touch to get a chocolate included in parcel 😀”

Helpful Report

Thank you Janet for your kind words, we really do appreciate it. We're so delighted to hear you have loved your Simply Wigs experience! We will be sure to pass on your lovely comments to the team. All the best to you, SW Team x

“Simply Wigs are Simply the Best. They make life easy and do exactly what they say on the tin! Love you guys. X”

Helpful Report

Thank you Pamela for your kind review, and for sharing your purchase with us. You look fantastic! We're so delighted to hear you have enjoyed your experience with us :) All the best, SW Team x

“I have been buying my wigs from Simply Wigs for many years now and will continue to do so even though I no longer live in the UK. Great folk to deal with.”

Helpful Report

Thank you Carol for your brill review! We're so delighted to hear you have enjoyed your experience at Simply Wigs, and you are able to continue ordering with us :) We do look forward to hearing from you again, SW Team x

“Simply wigs are very helpful and informative. Their wigs are all good and prices are competitive. Sometimes wigs styles are not suitable or the colour is not what it seemed in the picture. Simply wigs are extremely good and will refund...as long as wigs are not worn. Would recommend them.”

Helpful Report

Thank you Lynda for your kind review, and for recommending us - we really do appreciate it. We do know how difficult it is choosing styles/colours online, so we're glad to hear you have been able to use our returns service. All the best, SW Team x

“I'd done a bit of research regarding wig styles to buy and where to buy them from - Simply Wigs was the best price for the Raquel Welch 'Big Time' if it didn't suit and I wanted to return it. The ordering process was easy and communication great. Ordering time from Simply Wigs was very good: the wig arrived within 2 weeks from USA. There is a great selection of a variety of brands/ prices and styles on the Simply Wigs website. The option to return is an added bonus when you are paying hard earned money for a wig you are not sure will look as good on you as it does on the models or on-line reviewers! If I buy another wig, (and I keep telling my partner that I'm not buying any more...) Simply Wigs will be my preferred place to puurchase from. Thanks for the service that you offer!”

Helpful Report

Thank you Gillian for taking the time to write your review, we really do appreciate it. We are so delighted to hear that you are happy with your Simply Wigs experience, as the team do go above and beyond for their customers' needs. We will be sure to pass on your kind comments. It's also fab to hear that you received your order so quickly! We do look forward to hearing from you again soon (and don't worry, we won't tell your partner...) Love, SW Team x

“Always there to help”

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Thank you Jennifer for your brill review, we really do appreciate it! Hope to speak with you again soon, SW Team

“Always a brilliant service. Great communication though out”

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Thank you Stevie for your brill review! The team are always happy to help, so we'll be sure to pass on your kind comments :) SW Team x

“Been wearing my wig for around 4 years and still looks good”

Helpful Report

Thank you Isobel for your fab review! We're so happy to hear you have managed to enjoy wearing your wig for so long! All the best, SW Team

“I have always found Simply Wigs reliable and helpful.”

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Thank you Avril for your lovely review :) It's so lovely to know you have enjoyed your experience with us. All the best, SW Team

“The only wig site I use and trust. They help me feel like me! Fantastic choice, easy reliable returns if I order something that is definitely not me. Very very happy with them.”

Helpful Report

Thank you Sally for your brill review. We're so happy to hear you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers' needs. All the best to you, SW Team

“Simply wigs customer service handled my request for a new wig, professionallly and efficiently. Forty eight hours later, I was wearing it! Would highly recccommend their business.”

Helpful Report

Thank you for your kind review, and for recommending us - we really do appreciate it. We are so delighted to hear you are happy with your recent purchase! All the best, SW Team

“Wig arrived earlier than expected, beautifully wrapped . Thank you”

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Thank you Joyce for your lovely review! We're so happy to hear you have enjoyed your experience with us. All the best, SW Team

“Interactive kind customer service & fast delivery. Excellent products. Reliable! Only negative, is the location outside EU causing payment of VAT and customs on top of the purchase price.”

Helpful Report

Thank you Mari for your excellent review, we really do appreciate it! We're so happy to hear you have enjoyed your experience with us. Sadly the custom charges are out of our control, but please do contact us if you require any further assistance. All the best, SW Team

“Always brilliant service , arrived really quickly and packed lovely as usual Thank you”

Helpful Report

Thank you Suzanne for your brill review! It's so lovely to hear you have enjoyed your experience with us :) All the best, SW Team

“Prompt service from Simply Wigs prduct beautifully packaged and good quality. The item did not quite blend with my hair colour and was returned to the company. The staff person I spoke to was extremely pleasant and returns process easy. Kept informed by email and prompt refund made. Definitely recommend this company.”

Helpful Report

Thank you for your brill review, and for recommending us - we really do appreciate it. The team are always going above and beyond for their customers, so we will be sure to pass on your kind comments. All the best to you, SW Team

“Very pleased with simply wigs l will continue to buy from you great service”

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Thank you Susan for your kind review and custom, we really do appreciate it. All the best, SW Team

“Great advice, support and service from start to finish! I have a lot of trouble finding a comfortable wig in the right colour and size but am extremely happy with the outcome of my Ellen Wille Emotion wig.”

Helpful Report

Thank you for your lovely review, we really do appreciate it. We are so delighted to hear you are happy with your recent purchase, as the Emotion wig is a beautiful style! All the best to you, SW Team

“Returns refused. Unworn!”

Helpful Report

Thank you Kerry for your feedback. As per our returns policy and correspondence, we are unable to accept items back if they appear to have been worn in any way. Please contact our Customer Service team, if you wish to discuss this any further.

“Excellent customer service.”

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Thank you for your excellent review, we really do appreciate it. Hope you have a lovely rest of your day, SW Team :)

“Excellent service ordered my wig on the Sunday and it arrived Wednesday”

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Thank you Debbie for your excellent review. Wow! We're so delighted to hear you received your order so quickly! All the best to you, SW Team

Simply Wigs is rated 4.8 based on 13,027 reviews