Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,243 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,243 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 31st January 2025

613

Anonymous

Anonymous // 01/01/2019

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“Very fast service, despite only paying for standard delivery, with constant tracking information. Product arrived as promised in we'll designed eco-friendly packaging and was of very good quality.”

Helpful Report

Thank you Jill for your kind words, we really do appreciate it. The Simply Wigs team are always going above and beyond for their customers, and we are so delighted to hear that you have enjoyed your experience! Hope you have a fab weekend, SW Team

“Excellent quality wigs they look so realistic they’ve given me my confidence back very very pleased Thank you”

Helpful Report

Thank you Beth for your excellent review. We are so delighted to hear that you have gained back your confidence with your recent purchase :) All the best to you, SW Team x

“Beautiful wigs, helpful and pleasant staff, prompt service. Thank you”

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Thank you for your fab review, we really do appreciate it. We are so delighted to hear that you are happy with our Customer Service! All the best, SW Team :)

“I bought Nettle in Dark Red and honestly it's the best wig I've bought soo far. Remember you're entitled to VAT discount if you have alopecia! It makes a big difference This wig for me is perfect, really easy to fasten the straps tighter or looser. It's got beautiful toned which the light catches and changes your hair completely. The best thing about this wig though is that it looks thick without have too much weight on top! Thank you simply wigs! 😊”

Simply Wigs 5 star review on 16th March 2022

Helpful Report

Thank you for taking the time to write such a wonderful review, and sharing your fabulous purchase with us, we really do appreciate it! The Nettle wig is becoming one of Simply Wigs' favourite styles, and we are so delighted to hear that you agree. We hope you enjoy your weekend, SW Team :)x

“They were absolutely rubbish! Money back please, with immediate effect!!”

Helpful Report

Hello Joan. Thank you for your review. We're sorry to hear that you are unhappy with your recent purchase. I can see that my colleague has contacted you regarding your order to try and resolve the issue. If you do wish to discuss this further, please do contact us on 01484 844557 and we will do our very best to help. SW Team

“Delivered on time, very helpful, will definitely order from again”

Helpful Report

Thank you Sharon for your fab review! We are so delighted to hear that you have enjoyed your experience. We look forward to be hearing from you again, SW Team x

“Bought a ‘fringe’ to see if I wanted to cut my hair. Everyone thought I had a new haircut. Loads of compliments no one even knew, until I told them. Brilliant”

Helpful Report

Thank you Marie for your brill review, we really do appreciate it. We are so delighted to hear that you are happy with your recent purchase. All the best, SW Team :)

“Very approachable company to deal with and nothing is to much trouble”

Helpful Report

Thank you for your brill review, we really do apprecate it. We are so delighted to hear you have enjoyed your experience with us. All the best, SW Team

“If I knew hair pieces were this quality for such a reasonable price I’d have worn them years ago. I use the scrunchy messy up-do style daily and have already bought a new one incase the first becomes worn out. Thank you simply wigs!!!”

Helpful Report

Thank you Nickie for your kind review. We are so deligted to hear that you are happy with your new hairpeice, they are amazing! All the best, SW Team :)

“Customer service is second to none, fast and efficient service Definitely have been delighted”

Helpful Report

Thank you for your fab review. We are so delighted to hear that you have enjoyed your expeirence with us! Hope you enjoy your day, SW Team :)

“The most professional , friendly happy and understanding company I have ever dealt with. The returns policy is fantastic allowing you a worry free shopping experience. Fantastic couldn't ask for more. Thank you so much.”

Helpful Report

Thank you Karen for your fantastic review, we really do appreciate it. We are so delighted to hear that you have enjoyed your shopping experience :) Have a fab day, SW Team

“Really good firm to deal with, real human beings at the other end of the phone who are so pleasant and helpful to talk to. Would definitely recommend them.”

Helpful Report

Thank you for your kind review and recommending us, we really do appreciate it. We are so delighted to hear that you have enjoyed your experience with us! All the best, SW Team x

“When I lost my hair, as a performer I was very down and felt uncomfortable about wearing a wig at first so I covered my head with some of the lovely soft hats/turbans sold by simply wigs, but when one of the friendly team reassured me I could try the wigs and return if they didn’t suit me and offered advice about different wig types, I tried about 5 and ended up buying 3. Now I have much more confidence when I perform and go out and not as self conscious about wearing a wig or hair piece - I can honestly say that the service and communication is so good, prompt, courteous and helpful. I’ve returned wigs easily and been refunded. When a colour I ordered hasn’t been in stock, there’s always lots of options and help and advice on what other choices there are. The prices of the synthetic wigs are reasonable and affordable also. I’d like to wear the real hair wigs but they’re a little out of my current price range. Thank you simply wigs for helping me to find some confidence at a time I didn’t know what to do. I’ll continue to shop with you and will recommend you.”

Simply Wigs 4 star review on 15th March 2022

Helpful Report

Thank you for taking the time to write such a wonderful review of your experience with us, we really do appreciate it. Another thank you for sharing your fabulous purchase with, you look amazing! We completely understand how difficult it can be going through hairloss, so the Simply Wigs team are always going above and beyond for their customers' needs. It's lovely to know you will be shopping with us again, we look forward to it! All the best, SW Team x

“I’m so happy with my new wig, it looks so natural & I feel confident wearing it, it has been a very difficult time for me to adjust to wearing a wig , I suffer from alopecia this has only happened recently & I was absolutely distraught at loosing all of my hair, but with thanks to simply wigs I’ve managed to find a wig that still makes me look like me😊 A big Thankyou xx”

Helpful Report

Thank you so much for the kind feedback on your experience with us, we are so delighted to hear that you have enjoyed it! It is also lovely to know that you are happy with your recent purchase :) We hope you enjoy the rest of your day. SW Team x

“Really happy with my purchase from sw always very helpful when you ring for advice have bought several wigs and had to return a couple of times but very easy to do and refund very quick looking forward to my next purchase easy website with good description on everything”

Helpful Report

Thank you Janet for your wonderful review. Our Customer Service team are so delighted to hear that they could be of assistance. We do try to provide as much information on the website as possible and we are glad you agree :)All the best, SW Team

“Simply Wigs are simply the best! Great choice, great descriptions and photos, great website to navigate, great customer service and delivery speed. Oh, and great packaging! Have had toppers, wigs and accessories over the last few years and will continue to purchase more in the future. Thank you Simply Wigs!”

Helpful Report

Thank you for your wonderful review. We are so delighted to hear that you have enjoyed your experience with us. We so look forward to be hearing from you again! All the best, SW Team

“Lovely wigs fast service. Lovely wigs”

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Thank you Christine for your fab review, we really do appreciate it! All the best, SW Team

“I started suffering from hair loss as I hit early menopause at the age of 44. Since then, I was constantly searching for solutions and was willing to do anything for vanity and sanity. And then I tumbled into simply wigs website. Deciding which wig, what shape, what size, what colour.... Was one big confusion. Simply wigs team and especially Emmajay walked this journey with me, holding my hand. And here I am. At the age of 64, excited to face the world with same enthusiasm and confidence as 20 years ago. Thank you so much simply wigs team. The wig I am wearing is Heaven wig Natural Image. Colour (G) 101+platinum mist. It looks so natural! Good fit, elegant, stylist and classy... All in one! What else do you want!!!!!”

Simply Wigs 5 star review on 15th March 2022

Helpful Report

Thank you Vrinda for taking the time to write such a wonderful review, and for sharing your fabulous purchase with us, you look amazing! Emma-Jay is always going above and beyond for her customers and we are so delighted to hear that you have enjoyed your experience with us! We will be sure to pass on your thanks to her. The Heaven is one of our customer favourites, and we are so glad you agree! Hope you enjoy the rest of your day, SW Team x

“Fabulous!! Perfect look and fit. Everyone loves my new look and unaware of my reason for wanting to wear a wig, assume I have treated myself to a stunning new look. My niece is a hairdresser and really impressed at the excellent quality of this unfiltered style. Thank you SW .......”

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Thank you for your fab review, we really do appreciate it. We are so delighted to know that you love your new look! We would love to hear from you again soon, SW Team :)

“Very good company”

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Thank you Caroline for your brill review, we really do appreciate it! All the best, SW Team :)

Simply Wigs is rated 4.8 based on 13,243 reviews