Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,123 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,123 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 10th January 2025

607

Anonymous

Anonymous // 01/01/2019

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“Excellent service, reasonably priced”

Helpful Report

Thank you for your excellent review, we really do appreciate it! All the best to you, SW Team

“I love the wig I chose and what a lovely surprise to see the gorgeous packaging it came in and the little surprise inside. I shall be using Simply Wigs in future.”

Helpful Report

Thank you for your wonderful review, we really do appreciate it! We are so delighted to hear you are happy with your purchase, and loved the packaging :) Hope you enjoy the rest of your day, SW Team

“Fantastic customer service, I have used simply wigs many times, and this company excels in customer care, from advice to easy returns, I can highly recommend them.”

Helpful Report

Thank you for your kind review, and for recommending us - we really do appreciate it. We are so delighted to hear you have enjoyed your experience with us, as the team do go above and beyond for their customers' needs. All the best to you, SW Team x

“Efficient and prompt service”

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Thank you Patricia for your fab review, we really do appreciate it! All the best to you, SW Team x

“Received my 1st wig yesterday I'm over the moon with it. I suffer from Alopecia bad. This wig has given me so much confidence already that I've ordered a 2nd”

Helpful Report

Thank you for your lovely review, we really do appreciate it! We are so delighted to hear that you are happy with your recent purchase, and have ordered a second :) Please do let us know, how you get on. All the best, SW Team

“Great variety, good prices and excellent customer focus.”

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Thank you Barbara for your excellent review, we really do appreciate it! It's so lovely to know you are happy with your Simply Wigs experience, as the team do go above and beyond for their customers. All the best to you, SW Team

“I have been buying my wigs from you for several years now and I can honestly say they are brilliant on every level, thank you Simply Wigs xx”

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Thank you Ann for your brill review and custom, we really do appreciate it! We are so delighted to hear you have enjoyed your Simply Wigs experience :) All the best to you, SW Team

“Always very helpful beautifully wrapped & easy to return if not suitable! I ordered Ruby wig smart lace by Jon Renau- love it & the colour Martini”

Simply Wigs 5 star review on 30th November 2023

Helpful Report

Thank you Judy for your brill review, and for sharing your purchase with us - you look amazing! The Ruby in Martini is a Simply Wigs fave, so we are delighted to hear you agree :) All the best, SW Team x

“Always delighted with the wigs purchase and for the presentation when I receive them - including the chocolate!”

Helpful Report

Thank you Judith for your lovely review, we really do appreciate it. We are so delighted to hear you are happy with your purchase, and fab packaging from the warehouse team! All the best to you, SW Team

“Very considerate, friendly and helpful. Efficient and trustworthy. Excellent selection. The 'Our Customers' section very helpful to get a different perspective of how wig looks.”

Helpful Report

Thank you Leni for your fab review, we really do appreciate it! The website team do ensure that all information possible is provided on our website for each customer, so we will be sure to pass on your lovely comments :) All the best to you, SW Team

“The communication and service at Simply Wigs was excellent. My wig is so comfortable and just as advertised. I would recommend anyone who is wondering about buying from Simply Wigs to go ahead they are so helpful”

Helpful Report

Thank you for your excellent review Patricia, and for recommending us - we really do appreciate it! We are so delighted to hear you are happy with your recent purchase, and seems to be perfect for you :) All the best, SW Team

“Very prompt service and delivery, beautifully packaged, the chocolate in a box is a great touch.”

Helpful Report

Thank you Michelle for your fab review, we really do appreciate it :) The Warehouse Team do love to know that customers love the packaging and chocolate treat - we will be sure to pass on your comments. All the best, SW Team

“I purchased some transfer eyebrows after loosing mine with chemo, and for special trips or evenings out they are perfect will be buying more”

Helpful Report

Thank you Sue for your brill review, we really do appreciate it. We are so delighted to hear that the transfer eyebrows have worked wonders for you, and are suitable for all occasions! All the best, SW Team

“As a new sufferer of alopecia, I have to say that I am so happy to have found Simply Wigs. They are so kind and helpful. Customer service is amazing. So much brilliant information on their website. I bought two different styles of wigs and travelled from Luton to Huddersfield for the wonderful Sue to trim the wigs to suit me perfectly. She was absolutely lovely. I’m now getting used to wearing my wigs and enjoying so many compliments from people who comment that my hair looks great - never guessing that I’m wearing a wig because they are truly fantastic quality! Thank you so much Simply Wigs ! 😊”

Helpful Report

Thank you Jacqueline for taking the time to write your review, we really do appreciate it! We are so delighted to hear that you have enjoyed both your online and shop experience with Simply Wigs :) The Customer Service team are so happy to help their customers, and Sue is always putting her clients at ease during their appointment. We will be sure to pass on your kind comments to the team. We hope you enjoy the rest of your day, SW Team x

“Christmas present for my wife so unable to review.”

Helpful Report

Thank you Michael! We cannot wait to hear about her thoughts. Hope you both have a fab Christmas :) SW Team

“The staff I encountered were all efficient and accommodating and my wig arrived within the specified time. Thank you.”

Helpful Report

Thank you Jan for your lovely words. The team are always going above and beyond for their customers, so we will be sure to pass on your kind comments. All the best to you, SW Team

“I bought the blonde scrunche....it was very true to colour, it's easy to use and came in a beautiful packet..... makes getting hair ready for daily life very easy & can be made in a few styles...highly recommend this :-))”

Helpful Report

Thank you Leonie for your kind review, we really do appreciate it! It's so lovely to know you are happy with your purchase, and would recommend this to others. All the best to you, SW Team

“I have ordered several wigs from Simply Wigs. I order over the phone as I like to get the advice of one of the team on colours and delivery dates. They are all very helpful and knowledgeable. I have recommended Simply Wigs to many of my friends.”

Helpful Report

Thank you for your kind review, and for recommending us - we really do appreciate it. The team are always going above and beyond for their customers' needs, so it is lovely to know you have enjoyed your experience with us. We do hope to speak with you again soon, SW Team

“Very nice service and always good price.”

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Thank you Gabrielle for your fab review, we really do appreciate it. It's so lovely to know you have enjoyed your Simply Wigs experience. All the best, SW Team

“Products and services is excellente!”

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Thank you Grete for your excellent review, we really do appreciate it! All the best to you, SW Team x

Simply Wigs is rated 4.8 based on 13,123 reviews