Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,027 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,027 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 8th November 2024

603

Anonymous

Anonymous // 01/01/2019

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“Staff are exemplary. Always have time to answer questions and advise. The choc in the parcel is a lovely touch.”

Helpful Report

Thank you Bernadette for your kind review, we really do appreciate it. The team are always happy to help, and we are happy to hear you enjoyed the chocolate treat. All the best, SW Team

“Fabulous wig & brilliant service as always. Thank you Simply Wigs Team for your wonderful empathetic support.”

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Thank you Anna for your brill review. The team are always going above and beyond for their customers' need, so we will be sure to pass on your comments :) Have a wonderful day! SW Team

“Easy to purchase online, clear accurate description of product, good price & efficient delivery.”

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Thank you Maureen for your wonderful review, we really do appreciate it. We are so happy to hear you are happy with your Simply Wigs experience. All the best to you, SW Team

“The wig I purchased was exactly what I wanted, delivered on time, and fits really well. All my friends are impressed with how well it suits me.”

Simply Wigs 5 star review on 4th July 2024

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Thank you Mary for your lovely review, and for sharing your purchase with us. You do look amazing! Hope you have a fab rest of your day, SW Team

“Quality products. Timely delivery. Excellent service.”

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Thank you for your excellent review Kevin! We really do appreciate it. SW Team

“Yes fine I recently purchased 2 and like both of them. The colours are a blond and also a black and accurate as advertised.”

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Thank you for your lovely review Angela! We are so glad to hear you are happy with your recent purchases. All the best to you, SW Team

“10 years on Simple WIgs is Simply unbeatable for choice service and proffessional friendly warm staff.”

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Thank you Eleanor for your lovely review and custom! We are so happy to hear you have enjoyed your experience with us over the years. All the best to you, SW Team

“I am very happy with my new wig, I sent for a slightly different style and colour, it makes such a difference knowing if not completely satisfied I just give the girls a call and able to return, but I would like to say it's ALWAYS a pleasure to ring simply wigs as the girls are so cheerful and helpful, not just the odd time but every time I phone, so Thank you all so much, joyce B”

Helpful Report

Thank you Joyce for taking the time to leave your review, we really do appreciate it. The Customer Service team are always happy to speak with our customers, so we will be sure to pass on your kind comments. All the best to you, SW Team

“Love my first one now just waiting for second to arrive in a few days xx”

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Thank you Linda for your lovely review! We are so happy to hear you love your first purchase! Please do let us know how you get on with the second :) All the best, SW Team x

“Love experience”

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Thank you Annette for your brill review! All the best, SW Team

“I have purchased many wigs from you and have always been very happy with the service you provide and the quality of your products. Thank you kind regards Sally”

Helpful Report

Thank you Sally for your lovely review and custom, we really do appreciate it. We are so happy to hear you have enjoyed your Simply Wigs experience. All the best, SW Team

“I have only ordered hair products. But have been extremely satisfied with both my purchase,ease of ordering. Good selection of products and delivery. Love the little Ferrero Roche chocolate. Nice finishing touch.”

Helpful Report

Thank you Nicola for your fab review, we really do appreciate it. We are so happy to hear you have enjoyed your experience with us (and the chocolate treat!). All the best to you, SW Team

“I’ve bought wigs from a couple of different companies but have found Simply Wigs to be the best online store. The descriptions and photos are really helpful and the staff are always on hand with any queries. 5* from me.”

Helpful Report

Thank you for your kind review, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers' needs. All the best to you, SW Team

“First time ordering.Flip mono and absolutely delighted. My friends think it makes me younger looking.Many thanks.”

Helpful Report

Thank you for your brill review, The Flip Mono is one of our customer favourites, and we are delighted to hear this to be one of yours too! All the best to you, SW Team

“Jane Coates Review. Photos of the tulip wig purchased.”

Simply Wigs 5 star review on 2nd July 2024

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Thank you Jane for sharing your purchase with us - you look amazing! All the best to you, SW Team x

“Simply Wigs Review I have just begun my cancer journey and I have had contact with Simply Wigs at an early stage in preparation for the inevitable hair loss due to the powerful cancer treatments. My contact with Simply Wigs has been excellent from the beginning. The website is superb and so easy to navigate. I purchased two turbans from Simply Wigs online and I am absolutely delighted with both, and the quality is first class. My husband and I came for an appointment at the Centre in Slaithwaite and the reception there was wonderful. We valued the experience, knowledge and empathetic manner of the staff. EmmaJay was understanding, sensitive but also directed me to the most appropriate wigs for me in terms of my current hair colour, style and skin tone. We selected wigs using her valuable experience and knowledge and I purchased one of the wigs immediately. We now have three more wigs on order to try when they become available, and I very much look forward to my second appointment with Simply Wigs. The appointment salon is a wonderful, relaxed place to be with great lighting and several mirrors where you can see in good light what the transformation will be. I really recommend Simply Wigs. The journey to Simply Wigs, down country lanes, may be a challenge, but do make that journey. You will not be disappointed. Top marks. Jane Coates”

Helpful Report

Thank you Jane for taking the time to write your review, we really do appreciate it. We are so delighted to hear you loved your first online purchases, as they have some beautiful options. We are also so happy to hear you found comfort in visiting our shop, as we know how difficult going through hair loss can be. Emma-Jay is always going above and beyond for her customers, so we will be sure to pass on your kind comments. It really is lovely to know that you would also recommend us to others :) If you do require any assistance in the future, you know where we are! All the best, SW Team x

“Amazing products so much to choose from, 5 star service always quick with the updates and delivery x amazing team x”

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Thank you Deanie for your kind review, we really do appreciate it. We are so delighted to hear you have enjoyed your experience with us! All the best to you, SW Team

“Prompt delivery with a lovely treat too”

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Thank you for your brill review! We are happy to hear you received your order in good time, and enjoyed the chocolate treat. All the best, SW Team

“Always cheerful and helpful whenever I need advice. Thank you to all the team, hope you all have a great summer. 😍”

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Thank you Fiona for your kind review. The team are always happy to help, so it's lovely to know you had enjoyed your experience with us. All the best to you, SW Team

“The best toupe tape and a great price.”

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Thank you Carol for your brill review! We are happy to hear you have loved your purchase! All the best, SW Team

Simply Wigs is rated 4.8 based on 13,027 reviews