Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,227 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,227 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 31st January 2025

613

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality wigs good prices and prompt delivery”

Helpful Report

Thank you Elaine for your brill review, we really do appreciate it :) Hope you enjoy the rest of your day, SW Team

“I can't fault the customer care team. I'll be a returning customer & wouldn't go anywhere else for advice/confidence in the service. I'd only say that I wish the items which have long lead times to import were marked on the website.”

Helpful Report

Thank you Nikki for your wonderful review, we really do appreciate it. We are so delighted to hear that you are happy with your Simply Wigs experience, and will be returning to us! We do look forward to hearing from you again, SW Team :)

“Great advice over the phone when I called to check stock availability. Product arrived promptly as promised, well packaged and always includes a little chocolate treat. Website is user friendly and I like the fact that I can claim VAT when I place the order. Highly recommend Simply Wigs.”

Helpful Report

Thank you Julie for your fab review, and for recommending us, we really do appreciate it. It's so lovely to know that you have been happy with the service you have received, and enjoyed the little choccy treat! We do hope you enjoy the rest of your day, SW Team

“Such a great experience, from the easy navigation of the website right through to the aftercare. Kept informed throughout the ordering process to delivery. Friendly communication and jargon free, great service from the Simply Wigs’ team, well done to all and thank you 😊”

Helpful Report

Thank you for your brill review, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience, as the whole team do strive for excellence in their service. Please do contact us on 01484 844557, if you require any assistance in the future. All the best, SW Team :)

“I don’t usually write reviews - but Simply Wigs deserve a good one ! Their customer service is brilliant - good communication, easy to return items - and good quality products at a good price ! Highly recommend them 😊”

Helpful Report

Thank you Janet for your kind words, and for recommending us, we really do appreciate it. Our Customer Service team are always going above and beyond for their customers, so it is lovely to know that you enjoyed your experience with us. All the best to you, SW Team x

“Lovely wig lots of positive comments from everyone about it”

Helpful Report

Thank you for your lovely review, we really do appreciate it. We are so delighted to hear that you are happy with your purchase! All the best, SW Team

“Beautiful soft my mum loves it x”

Helpful Report

Thank you Georgina for your kind review! We are so delighted to hear that your mum loves her new style! All the best to you both, SW Team

“The original choice was not available but the second choice my wife still likes, so in the end we were happy. Thanks.”

Helpful Report

Thank you Terry for your lovely review, we really do appreciate it. We are delighted to hear that you and your wife are happy with your recent purchase. We do hope to hear from you again, SW Team

“There’s not enough hair on your products”

Helpful Report

Hello Michaela. Thank you for your review. We are sorry to hear that you are unhappy with your recent purchase. If you do ever have any queries on the style/quality of your order, then please do contact us on 01484 844557 and we will do our very best to assist. All the best, SW Team

“Wide selection of wigs of various styles and prices. Helpful customer support. Thanks.”

Helpful Report

Thank you for your fab review, we really do appreciate it. We are so delighted to hear that you have enjoyed your experience with us. All the best, SW Team

“Excellent service beautifully packaged speedy delivery very happy with purchase”

Helpful Report

Thank you for your excellent review, we really do appreciate it. Hope you enjoy your day, SW Team

“I purchased a beautiful mocha brown bob wig last week. The quality is fantastic and the process was smooth. I had a chat with the team on the phone and they were really helpful and kind.”

Helpful Report

Thank you for your fab review, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers. We hope you enjoy the rest of your day, SW Team x

“Always professional with a great choice and friendly service.”

Helpful Report

Thank you for your lovely review! We are delighted to hear that you have enjoyed your experience with us! All the best, SW Team

“Easy to order,very happy with my hair piece, not expensive either.”

Helpful Report

Thank you Diane for your kind review, we really do appreciate it. It's so lovely to know that you are happy with your recent purchase! All the best, SW Team

“Great experience! Very helpful ! Will use again ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Thank you for your brill review! We are so delighted to hear that you have enjoyed your experience with us. All the best to you, SW Team

“What fantastic service with nothing too much trouble. I ordered the wrong product and the team made sure a replacement order was shipped immediately. Will be ordering anything else I need which they supply. Such friendly efficiency. Thanks again”

Helpful Report

Thank you Chris for taking the time to write such a kind review, we really do appreciate it. We are so delighted to hear that you are happy with the Customer Service, as the team do go above and beyond for their customers! We do hope to hear from you again soon, SW Team

“Funny shape no idea how to make it look good”

Helpful Report

Hello Jill. Thank you for your review. We are so sorry to hear that you are struggling to attach your new purchase. I can see that my colleague has emailed you regarding this, and hopefully this will help to resolve the issue :) Please do contact us on 01484 844557, if you require any further assistance. SW Team

“I love my prosecco ponytail! The colour match was perfect for my hair. The ponytail stayed put in my hair from first thing in the morning til very late at night. Was comfortable to wear and had lots of great comments on it. Can't wait to purchase my next ponytail 🙂”

Helpful Report

Thank you Sarah for your fab review, we really do appreciate it! We are so delighted to hear that you are happy with your purchase! We do look forward to be hearing from you again soon, SW Team :)

“Supportive and helpful”

Helpful Report

Thank you Charles for your fab review, we really do appreciate it! SW Team :)

“Website is easy to use the presentation of my parcel was so presented beautifully - not just your average wig box in a box !”

Helpful Report

Thank you Sylvia for your kind words, we really do appreciate it. Our Warehouse Team to take their time and effort to ensure all orders are packaged with SW Love, I will be sure to pass on your thanks :) All the best to you, SW Team

Simply Wigs is rated 4.8 based on 13,227 reviews