Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,027 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,027 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 8th November 2024

603

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simply wigs are very reasonabley priced and the delivery was excellent unfortunately the Natalie wig I ordered was a bit too much for me as I’m not really used to long wigs. The colour and quality of the wig was just great just as I said a little too long for me. I did consider getting it cut but decided to return it and look for one that’s shorter. I do highly recommend the wig as it was lovely”

Helpful Report

Thank you Theresa for your excellent review! We are sorry to hear you found the Natalie wig to be unsuitable, but lovely to hear you would recommend this piece to others. If you require any assistance in choosing an alternative, we will be more than happy to help. All the best, SW Team

“Great service, fantastic choice of wigs and headwear. Unfortunately the wig didn’t suit me, but return process was fairly easy.”

Helpful Report

Thank you Lina for your lovely review, we really do appreciate it. We're sorry to hear your purchase was unsuitable, but delighted to hear the returns process was simple. If you require any assistance in choosing an alternative, we are always here to help. SW Team

“Nice products and very good customer service and communication”

Helpful Report

Thank you Kay for your brill review, we really do appreciate it. The Customer Service team are always happy to help, so it's lovely to know you had enjoyed your experience. All the best, SW Team

“Staff very kind and helpful, Good efficient service and goods nicely wrapped. Will shop with them again.”

Helpful Report

Thank you Pauline for your lovely review, we really do appreciate it. The team are always going above and beyond for their customers' needs, so we will be sure to pass on your comments. All the best to you, SW Team

“Always great service”

Helpful Report

Thank you Myra for your kind review, we really do appreciate it! We hope to hear from you again soon, SW Team

“Made well looks lovely good price. I will be back.”

Helpful Report

Thank you Janice for your fab review, we really do appreciate it! We are so happy to hear you love your recent purchase. All the best, SW Team

“It was easy to navigate the website and place and pay for my order. I was kept up to date of the status of my order , including delivery times. The item arrived in good time, well packaged and included a free 'treat'. Highly recommended, and a big thank you to this company 😊”

Helpful Report

Thank you Sally for your brilliant review, and for recommending us - we really do appreciate it. The team are always going above and beyond for making sure all customers are informed of their order status, so we will be sure to pass on your kind comments. We hope to hear from you again soon, SW Team :)

“I’ve had alopecia for 10 years and once I discovered this site I’ve always ordered from here. I’ve had so many compliments about how great and shiny my hair looks! Plus you get chocolate with you order 🙂”

Helpful Report

Thank you Rachael for your lovely review, we really do appreciate it. It's so wonderful to know you have enjoyed your Simply Wigs experience (especially the chocolate treat!). Hope you have a lovely rest of your day, SW Team x

“Quick delivery. Exactly what I ordered. Always happy with my wig. Thank you”

Helpful Report

Thank you for your kind review! We are so happy to hear you love your recent purchase! All the best, SW Team

“Very good service and really nice wigs! Thank you.”

Simply Wigs 5 star review on 27th June 2024

Helpful Report

Thank you Mona for your brill review, and for sharing your purchase with us - we really do appreciate it. We are so delighted to hear you are happy with your new look! All the best to you, SW Team

“Sadly the wig I chose was not right for me, but it was no problem for Simply Wigs, the staff were very good in explaining the return procedure. As always a pleasure to deal with. Many thanks, Sheila”

Helpful Report

Thank you Sheila for your kind words, we really do appreciate it. We are happy to hear you had enjoyed your experience, and the returns process was simple. :) If you require any assistance in choosing an alternative, you know where we are. SW Team x

“Simply Wigs are Simply The Best. A dazzling choice of wigs on their website with a straight forward online ordering system. If a specific colour is not in stock then the customer is kept informed of the expected time it will take to arrive. An all round great experience. Thank you Simply Wigs.”

Helpful Report

Thank you Christine for your fabulous review. We are so happy to hear you loved the range of styles to choose from, and was kept up to date on the status of your order! If you require any assistance in the future, you know where we are. All the best, SW Team

“Always excellent service.”

Helpful Report

Thank you Jayne for your excellent review, we really do appreciate it. All the best, SW Team

“Absolutely love my wig! People are surprised when I tell them it's not my own hair! Thank you Simply wigs”

Helpful Report

Thank you Helen for your brill review. We are so happy to hear you love your new style, and seems to be perfect for you! All the best, SW Team

“I buy Christina turbans from Simply Wigs. They are really lovely and the product descriptions on the web site are excellent. Just one very small point to note: on my last purchase I didn't know that my choice of turban was on 'back order' until after I had placed the order which might have been really important if it had been my first order and I was new to dealing with hair loss. Others that that the products and packaging are really good.”

Helpful Report

Thank you Katy for your excellent review, and for sharing your purchase with us - you look fantastic! We are so happy to hear you enjoyed your Simply Wigs experience, and you were kept up to date on the status of your order. We do hope you have a lovely rest of your day, SW Team

“First purchase. Excellent items & Lovely to wear. Would recommend.”

Helpful Report

Thank you Margaret for your excellent review, and for recommending us! We really do appreciate it. All the best, SW Team :)

“Simply Wigs is excellent in all ways. I would highly recommend them. I have bought many wigs from them over the years & have been delighted with them all. They have given me the confidence I needed after suffering alopecia & have so many compliments & they all say they would never guess it’s a wig! Thank you so much, Linda.”

Helpful Report

Thank you Linda for taking the time to write your review, and for recommending us, we really do appreciate it. It's so lovely to know you have enjoyed your experience with us over the years, and have found confidence in wearing a new look! All the best to you, SW Team x

“Love the selection of wigs available. Excellent website with good information and pictures of the different styles, colours and wig construction type available.”

Helpful Report

Thank you for your fab review, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience, and love the variety of styles available! All the best to you, SW Team

“Customer service was excellent no query regarding return item. Perfect condition just changed mind.”

Helpful Report

Thank you Sarah for your excellent review! We are so happy to hear you had a fab experience with us. We do hope to be hearing from you again soon, SW Team

“Brilliant customer service - special shout out to Becca who noticed I had ordered a different size than my previous order and let me know straight away.”

Helpful Report

Thank you for your brill review, we really do appreciate it. Becca is always going above and beyond for their customers' needs, so we will be sure to pass on your kind comments. All the best to you, SW Team

Simply Wigs is rated 4.8 based on 13,027 reviews