Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,123 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,123 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 10th January 2025

607

Anonymous

Anonymous // 01/01/2019

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“Fabulous service”

Helpful Report

Thank you Mr Hussain for your fab review! All the best to you, SW Team

“brilliant communication skills, and service, and kept me informed all though my sales thankyou all so much all of you xx”

Helpful Report

Thank you Bernadette for your brill review, we really do appreciate it! It is so lovely to know you are happy with the communication from the team :) All the best to you, SW Team

“I purchased my first wig recently from Simply Wigs. The website was very clear and made my choice easy. The wig arrived quickly, beautifully packaged and it was exactly as advertised. Whenever I have phoned the company for information they have been helpful and courteous. I was very impressed with the company and would definitely recommend them.”

Helpful Report

Thank you for taking the time for write your wonderful review, and for recommending us - we really do appreciate it. We are so delighted to hear you are happy with your first Simply Wigs experience, as the team do go above and beyond for their customers' needs. All the best to you, SW Team

“When ringing Simply Wigs they are always helpful and ready to give advice.”

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Thank you Anita for your lovely words, we really do appreciate it. We are delighted to hear you are happy with your experience with us! SW Team

“I always buy from Simply Wigs as they are a trusted and reliable company with top-notch products. Can't fault them. I come back time after time.”

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Thank you for your lovely review, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience over time! We do hope to be hearing from you again soon, SW Team x

“Having worn wigs since the age of seven (Now 75 ) Simply Wigs is the best online service you could wish to have. No worries if you need to return a wig for whatever reason. Lovely friendly girls at the end of the phone. Very knowledgeable and helpful.”

Helpful Report

Thank you Frances for your kind words, we really do appreciate it. It is so wonderful to know you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers' needs. All the best to you, SW Team

“Great wig but a shame colour did not suit me”

Helpful Report

Thank you Rose for your review! We're sorry to hear your recent order was unsuitable. If you require any assistance with choosing an alternative, please do contact us on 01484 844557 :) All the best to you, SW Team

“I love my wig! It's very pretty and natural and though it initially took me a little while to get the confidence to start wearing it out, I get so many compliments, I've fully embraced it now. The communication from Simply Wigs is spot on, the packaging is immaculate and they made me feel really special. I will be ordering another wig very soon. It took a little longer to arrive as it was coming from Germany which was clearly communicated when I ordered. Thank you so much Simply Wigs.x”

Simply Wigs 5 star review on 26th November 2023

Helpful Report

Thank you Anne for your excellent review, and for sharing your purchase with us - you look amazing! We are so delighted to hear you are happy with your new look, as the style and colours looks fab on you :) It is so lovely to know you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers' needs. We do look forward to hearing from you again soon, SW Team x

“After delivery of my first order I felt happy about having to wear a wig. The letter and the chocolate worked wonders.”

Helpful Report

Thank you for your kind review, we really do appreciate it. We are so delighted to hear you are happy with your new purchase, and you had enjoyed your chocolate treat! All the best to you, SW Team

“The people at Simply Wigs were very helpful with choosing both the wig type and colour. Also, they were good at keeping me informed by e-Mails of the delivery dates and times. It was nice that you called me by my first name in communication, it puts you at ease.”

Helpful Report

Thank you Carol for your brill review, we really do appreciate it. We are so delighted to hear you are happy with your Simply Wigs experience, as the team do like to go above and beyond for their customers' needs. All the best to you, SW Team

“Brilliant selection of wigs, great service and plenty of help if you need it.”

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Thank you Susan for your brill review, we really do appreciate it. Hope you have a lovely rest of your day, SW Team

“Great company and very helpful. Deliveries are fast and the Ferrero rocher with the order is a nice touch!”

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Thank you Marie for your fab review! It's so lovely to know you had enjoyed your Simply Wigs experience (especially the chocolate treat). All the best to you, SW Team

“Absolutely love what I've purchased from simply wigs. Everyone compliments my hair and until I tell them it's a wig no one is any the wiser! A massive thank you to you all for your help over the last few years. I wouldn't shop anywhere else”

Helpful Report

Thank you for your lovely review, we really do appreciate it! We are so delighted to hear you are happy with your new look, and have been receiving compliments :) Hope you enjoy the rest of your day, SW Team

“Great service”

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Thank you Jean for your brill review! All the best, SW Team

“Excellent company to purchase from. Very helpful and understanding. Will have no hesitation to order again. Thank you so much Simply Wigs”

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Thank you Wendy for your excellent review, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience, and would be happy to visit us again! All the best to you, SW Team

“Always so helpful and friendly in the phone. Also love the packaging.”

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Thank you Rachel for your kind review, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience! All the best, SW Team

“I'm really thrilled with my new Seal wig in lilac silver, it's going with me to Vienna.”

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Thank you Janet for your fab review of the Zeal, we really do appreciate it! Hope you have a brill time in Vienna :) All the best, SW Team

“Excellent and extremely helpful”

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Thank you Patricia for your excellent review! It's lovely to know you are happy with your experience with us. All the best, SW Team

“Very pleased with my purchase, the smoke grey convincingly matches my own hair”

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Thank you Melanie for your brill review, we really do appreciate it. We are so delighted to hear you have found the perfect colour match! All the best to you, SW Team

“After many years it's always a pleasure to buy from. Just wish I'd got my act together earlier as I would have had 30% off! Thanks for all your help.”

Helpful Report

Thank you Jane for your lovely review, we really do appreciate it! We are sorry to hear you missed out on a 30% discount! If you sign up to our newsletters, we will inform you once a new sale is on the website :) Hope to speak with you again soon, SW Team

Simply Wigs is rated 4.8 based on 13,123 reviews