Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,121 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,121 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 10th January 2025

607

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always helpful and sympathetic”

Helpful Report

Thank you Nina for your kind review! The team are always happy to help with your needs, so it's lovely to know you are happy with your experience. All the best, SW Team

“I am happy to right a review the girl was helpfull when I had difficulty finishing my order on line ,I will happy to order with you again than you ,mrs littlewood”

Helpful Report

Thank you Elizabeth for your kind review. The team are always happy to help customers in their needs, so we are delighted to hear you have enjoyed your experience with us' Hope to hear from you again soon, SW Team

“Speedy delivery, good product, have used simply wigs in the past for my Mum, always excellent”

Helpful Report

Thank you Rosemary for your excellent review! We are incredibly happy to hear that you and your mum are happy with your experience with us. All the best, SW Team

“I like the fact that you can see a 360 degree photo and also photos of customers wearing wigs,which other websites don't have. Returns and refunds are easy and the staff always seem very caring.”

Helpful Report

Thank you Pam for your fab review! The team do ensure that there is as much information as possible provided on each wig, so it is wonderful to know you have recognised this! All the best to you, SW Team x

“Fast efficient service, lovely wig”

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Thank you Rachel for your review! We are so delighted to hear you are happy with your purchase! All the best, SW Team

“Exceptional service, order well packed and posted quickly with a personal touch. Very pleased”

Helpful Report

Thank you Margaret for your wonderful review, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience, and loved the packaging! All the best, SW Team

“The staff at Simply Wigs are so helpful, I have purchased a couple of wigs recently and are delighted with them. With such a huge choice of styles, I will be ordering again soon and with absolute confidence in SW. Many thanks Bettina”

Helpful Report

Thank you Bettina for your lovely review, we really do appreciate it. We are so delighted to hear you are happy with your Simply Wigs experience - we will be sure to pass on your comments to the team! We do look forward to hearing from you again, SW Team x

“Always good communication and efficient delivery pleasure to deal with”

Helpful Report

Thank you Julian for your lovely review, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience! All the best, SW Team

“Wow, had a super easy and enjoyable experience with Simply Wigs, from the customer services advisor, Laura, Manager, Becca and Sue, who I had a great consultation with. The team are friendly, approachable and knowledgeable. Sue chatted through the hair care of the wig I purchased and cut and styled it for me, she gave me the confidence I needed, needless to say the Ellen Willie Amy I purchased is absolutely gorgeous. The price was very competitive and included the trim it needed, thank you Simply Wigs x”

Helpful Report

Thank you Aruna for taking the time to write such a wonderful review, we really do appreciate it. Becca, Laura and Sue are a fab team, so they will be delighted to hear you had enjoyed your shop experience :) It's also so lovely to know you loved the Amy wig, as this is one of our favourites! We do hope to hear from you again soon, SW Team x

“Really helpful over the phone plus the wig is amazing thank you so much”

Helpful Report

Thank you Angela for your brill review! The team are happy to help each customer, so it's lovely to know you have enjoyed your experience. All the best, SW Team

“Great wigs. Fabulous staff.”

Helpful Report

Thank you for your fab review, we really do appreciate it! Hope to speak with you again soon, SW Team

“Superb personalised service by staff who are genuinely interested and wish to satisfy customers. Thank you.”

Helpful Report

Thank you Barbara for your fab words. The team are always going above and beyond for their customers' needs, so it is wonderful to know you have enjoyed your experience. All the best, SW Team

“Simply Wigs are excellent.Reliable and honest.Best wig supplier on site.”

Helpful Report

Thank you Lorraine for your excellent review! We are so delighted to hear you are happy with your experience with us! All the best, SW Team

“Just received my new Wig and really really pleased with it the colour and style is just perfect first Ellen Wille wig I've had and I just love it. Thank you Simply Wigs your service is spot on This is the 3rd one I have bought from you and never been disappointed. I shall definitely be buying this one again”

Helpful Report

Thank you Valerie for your brill review and custom, we really do appreciate it. We are so delighted to hear you have been happy with purchases, and looking to shop with us again! Hope you have a lovely rest of your day, SW Team x

“Emmajay was extremely helpful and knowledgeable when I phoned in a panic needing a wig, due to imminently losing my hair from Chemo. She E-mailed me some suggestions, one of which I purchased, and took delivery of the next day. There was a little box inside which I thought was a hair cap, but turned out to be a delicious chocolate yummy! My Zara Malibu blonde, is lovely and long, which I was so pleased about as my hair just never seems to grow longer anymore. Unfortunately, I was not very keen on the colour shading, much lighter on the front, top than at the bottom, whereas I prefer it the other way around. But now with more time after Christmas, I shall be visiting the shop in person, to try a few on, after ordering them in and hopefully, with their guidance I shall find my perfect wig.”

Helpful Report

Thank you Janet for taking the time to review your experience with us, we really do appreciate it. Emma-Jay is always going above and beyond for her customers' needs, and we will be sure to pass on your kind comments. The Zara wig is a beautiful option, and is one of our favourite looks! We are of course delighted to hear you are thinking of coming in for a shop appointment, as we can hopefully find the perfect colour :) All the best to you, SW Team

“Absolutely love my “new hair”. It feels and looks so natural. I have received so many compliments. Usually wear the Ellen Wille disc and this is very similar but a longer version of that style and looks like I’m growing my hair out. Would definitely recommend!”

Simply Wigs 5 star review on 5th January 2024

Helpful Report

Thank you Dawn for taking the time to write your review, and share your purchase with us - you look amazing! We are so delighted to hear you are over the moon with your new look (the colour looks fab on you), and would recommend this to others. We do hope to hear from you again soon, SW Team

“i feel like myself again i can face the world with confitence”

Helpful Report

Thank you for your fab review! We are so delighted to hear you have found the perfect one :) All the best to you, SW Team x

“Lovely to deal with! Great products”

Helpful Report

Thank you for your lovely 5 star review! Hope you enjoy the rest of your day, SW Team

“This company has excellent customer service...they care a lot about customer satisfaction.”

Helpful Report

Thank you for your excellent review, we really do appreciate it. The team do go above and beyond for their customers' needs, so we will be sure to pass on your kind words. Hope to speak with you again soon, SW Team

“Very impressed with how you dealt with my order, very efficiently and quickly.Will definitely order off you again.”

Helpful Report

Thank you Genevieve for your wonderful words! We are so delighted to hear you had enjoyed your experience with us, and would visit us again :) All the best to you, SW Team

Simply Wigs is rated 4.8 based on 13,121 reviews