Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,135 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,135 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 10th January 2025

609

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely love my new wig, love the colour also, and I will be getting another one soon, thank you x🫶🏻🫶🏻🫶🏻👌”

Helpful Report

Thank you Anne for your fab review, we really do appreciate it. We are so delighted to hear that your order seems to be perfect for you! All the best, SW Team

“Excellent service, was delighted with mine.”

Helpful Report

Thank you Marie for your excellent review, we really do appreciate it. We really do hope to hear from you again soon :) SW Team

“A friendly courteous company who exchanged my hair piece without any fuss. Good quality product and a fast delivery.”

Helpful Report

Thank you for your fab review, we really do appreciate it. It really is lovely to know that you are happy with your recent purchase. We do hope to hear from you again soon, SW Team

“Excellent service, staff are very friendly and helpful”

Helpful Report

Thank you Julia for your excellent review, we really do appreciate it. We do hope to hear from you again soon, SW Team

“Such a helpful team at Simply Wigs, they make purchasing a wig an easy experience. Next day delivery as well an overall wonderful experience. Would recommend to everyone needing a new wig!”

Helpful Report

Thank you Victoria for your kind words, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience, and you would recommend our services to others! All the best, SW Team x

“Very prompt service. Mannerly and cares”

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Thank you Gerry for your brill review, we really do appreciate it. All the best, SW Team

“Just purchased another wig from Simply Wigs. I have used the online ordering and bought directly from the shop and found both methods simple and easy. The staff are always very friendly and welcoming and offer honest opinions and advice. Never felt pressurised into buying and always given time to try the products on in a leisurely and pleasant environment. Having used them many times and always found them competitively priced I wouldn't go anywhere else.”

Helpful Report

Thank you for taking the time to review your experience with us, we really do appreciate it. We are so delighted to hear that you have managed to experience both Simply Wigs online and shop, and you have enjoyed both! It's so lovely to know that you are happy to purchase with us in the future :) All the best to you, SW Team

“As always fantastic service and quick delivery. 😀 Thank you so much for making me feel special as it is so uplifting for everyone who wears a wig especially when you suffer from a medical condition. Regards Linda.”

Helpful Report

Thank you Linda for your fab review, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience! All the best to you, SW Team

“Have bought many wigs from simply wigs my favourite is Raquel welch winner i.delivered by post and carefully packaged”

Helpful Report

Thank you Margaret for your fab review, we really do appreciate it. We are so delighted to hear you have found your favourite style to be the Winner wig! All the best to you, SW Team

“I haven’t used the products yet as still looking for my perfect wig , but the service was no problems”

Helpful Report

Thank you Eileen for your brill review! Please be reassured that the Customer Service team are more than happy to assist in helping you choose a suitable option :) We do hope to hear from you soon, SW Team x

“You guys are so helpful! Never in any doubt you do what you promise! Thank you so so much Have a lovely day”

Helpful Report

Thank you for your kind words, we really do appreciate it. We are so delighted to hear that you are happy with your recent experience with us. We do hope to hear from you again soon, SW Team

“Very happy with product I brought will definitely order from you again”

Helpful Report

Thank you Dawn for your fab review, we really do appreciate it. We are so delighted to hear that you have enjoyed your recent experience, and would order from us again! All the best to you, SW Team

“The product was delivered in a timely manor and is of very good quality. Thank you.”

Helpful Report

Thank you Deb for your wonderful review, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience. All the best, SW Team

“Wonderful, professional and friendly service from Sue. She makes me feel welcome and at ease and her advice & skill in cutting my wigs to personalise them is second to none. I highly recommend Simply Wigs.”

Helpful Report

(Simply Shop) -

Thank you Helen for your fab review, and for recommending us, we really do appreciate it. We are so delighted to hear that you had enjoyed your recent shop experience, as Sue is amazing! We will be sure to pass on your kind comments. All the best to you, SW Team x

“I generally do not leave reviews but felt I had to on this occasion. I purchased GLAMOUR MONO WIG ELLEN WILLE HAIR POWER wig. Wig is very big and lumpy and does not fit my head at all. The front ie "invisible" lace front is heavily and badly rooted on one side thus puckering and giving a very wig like look. I reached out to customer care and was sent a screen shot of t&c's showing wigs outside of UK could not be returned. (I am in Ireland) This was the level of customer care i was shown ANUPDATE YO REVIEW ABOVE After posting above Becca from Simply Wigs reached out to me and could not have been more understanding and helpful. I absolutely feel she listened to and took on board my concerns and we reached an agreement. Based on this further experience I would recommend Simply Wigs as an extremely pleasant accommodating company to deal with and Beccas communication with me was exemplary and turned my one star rating to 5 star”

Helpful Report

“Great service , very easy to wear just clip it on and off we go”

Helpful Report

Thank you for your fab review! We are so delighted to hear you are happy with your recent purchase from us. All the best, SW Team

“The advantage of the Aurora wig for those with very little hair is the comfort lining to the wig, especially in warm weather. But this new version is unlike the previous edition of the same wig in that the 'hair' is longer and styles differently. Worth thinking about as a reasonably priced hand-tied wig.”

Helpful Report

Thank you for your feedback on your recent order, we do appreciate it. We are sorry to hear that you found this style and colour to be unsuitable for you. I can see that you had been able to send this back to us for a refund, and have discussed alternative options. Please do contact us on 01484 844557 if you require any assistance in the future, we are always here to help :) All the best, SW Team x

“Excellent company to deal with,they make you feel normal about wearing wigs which helps confidence”

Helpful Report

Thank you Tina for your excellent review, we really do appreciate it. We are so delighted to hear that you are happy with your recent purchase and experience with us! All the best to you, SW Team

“I was pleased with quality of the wig but the color was wrong. Be careful with photos as they are not always indicative of the color. BUT, BIGGEST disappointment was that I could not return it. BEWARE THAT IF YOU ARE NOT LIVING IN THE UK YOU CANNOT RETURN THE WIG. Perhaps this was in the fine print but I didn't see it. When I spoke with someone by phone asking about ordering from France and they said it was easy to do but that there would be customs duty. Fair enough BUT WHY NOT TELL ME THE WIG COULD NOT BE RETURNED. WASTE OF NEARLY 100 pounds.”

Helpful Report

Hello Rose, and thank you for your review. We are first of all sorry to hear that you were unhappy with your purchase from us. We do try to inform our customers as much as possible of our Terms and Conditions, so we are incredibly sorry this information was not clear for you. If we can be of any assistance in the future, please do contact us. SW Team

“I had a great experience ordering from Simply Wigs. The website is clear and easy to use. Communication was prompt and reassuring. I purchased a few items, and to my relief, the refund process was straight forward and prompt. All in all, Simply Wigs are a great company to deal with. This is so important when dealing with the emotional issue of hair loss. I can wholeheartedly recommend them. Thank you very much Simply Wigs.”

Helpful Report

Thank you Rana for taking the time to review your experience with us! We are so delighted to hear you found the website user-friendly, and you would be happy to recommend our services to others :) It really is music to our ears to hear that customers have found comfort in ordering from us, as we do understand how difficult hair loss can be. We do hope to be hearing from you again soon, SW Team x

Simply Wigs is rated 4.8 based on 13,135 reviews