Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,243 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,243 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 31st January 2025

613

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The wig was £45 cheaper from Simply Wigs than from another on line supplier. The colour I had wanted for some time was also available from Simply Wigs and not from the other. I could claim the VAT relief when I ordered and the wig was delivered much quicker. Another lovely touch was the delightful wrapping and the Chocolate - thank you Simply Wigs, really impressed.”

Helpful Report

Thank you Janet for your fab review, we really do appreciate it. We are so delighted to hear that you are happy with your recent purchase (and loved the choccy!). We hope to be hearing from you again soon :) All the best, SW Team

“Whilst the wig was beautifully made, alas the style unfortunately it did not suit me, nevertheless I must highly commend you for your prompt refund and the courtesy shown in your communications ***** Kind regrds, Mrs J Burburry”

Helpful Report

Thank you Mrs J Burburry for your kind review. We're so sorry that your purchase wasn't suitable. However, it's lovely to know you are happy with the Customer Service you have received. Please do let us know if we can help with any future orders :) All the best, SW Team

“Very grateful to simply wigs for making the returns policy non stressful. I now have the wig I like and am very happy”

Helpful Report

Thank you Fiona for your fab review. We are so delighted to hear that you find the returns policy stress-free. It's lovely to know you have now found a suitable style :) All the best, SW Team

“After Covid I lost a lot of hair. I was pleasantly surprised by the quality and lightness of simply wigs. A plus also for “ bad hair days”. Great product! Dr D”

Helpful Report

Thank you Dana for your kind review, we really do appreciate it. We are so delighted to hear that you love your recent purchase! All the best, SW Team :)

“Hi I did write a review about the Foxy wig a few weeks ago. I Definitely worth the wait. It is a lovely wig and colour . I did get a reply back from you . Anyway , all of the wigs I have purchased from you , have been excellent. Thank you Simply wigs Jan from Shropshire”

Helpful Report

Thank you Janet for your excellent review! We are so delighted to hear that you love the Foxy wig, it is such a beautiful style :) It's so lovely to know you have loved the orders you have received and enjoyed your experience with us. All the best, SW Team

“Easy website to use. Delivery very prompt. Cannot fault. Excellent service!”

Helpful Report

Thank you for your excellent review! It's lovely to know you have enjoyed your experience with us! We hope you enjoy the rest of your day, SW Team :)

“I love my new short Megan wig. I tried it in a few different colours but Caramel cream was the right one for me. The return of the others were dealt with very promptly and I will try other styles in this lovely colour !! Great company…… great hair!”

Simply Wigs 5 star review on 3rd March 2022

Helpful Report

Thank you for your wonderful review and for sharing your fabulous purchase with us, you look amazing! The Megan wig is one of our most popular styles, we are so delighted to hear that you love it! We hope to be hearing from you again soon :) All the best, SW Team

“Ordering and delivery of the hairpiece was straightforward and the support service for that was excellent. Unfortunately the colour turned out to be darker than anticipated and proved unsuitable for the intended recipient.”

Helpful Report

Thank you Maeve for your review. We are so delighted to hear that your ordering experience was easy, and the Customer Service you received was excellent! If you require any assistance in the future regarding colours, then please do contact us, we are always here to help. SW Team :)

“exellent service always first class great company”

Helpful Report

Thank you William for your excellent review! It's lovely to know you have enjoyed your experience with us :) All the best, SW Team

“3 stars because... the time it took before I recieved my package. Why it took as long as it did, I do not know. But the guality of the wig was very good. When I first got my wig, I eas really satisfied.”

Helpful Report

Thank you for your review. We're sorry to hear that your order was delayed, we completely understand any frustration this has caused. However, it's lovely to know you are happy with your purchase! Hope you enjoy the rest of your day, SW Team

“Simply Wigs is a leader in it's field. It does not just sell wigs it provides a therapeutic service helping women find joy after the devastation of hair loss. The support and kindness shown by all staff make it the 'go-to' place for so many of us seeking to restore confidence and put some glamour into our lives! Thank you Simply Wigs, keep on doing what you do best and keep on being, Simply the best!”

Helpful Report

Thank you Margaret for the lovely words about your experience with us, we really do appreciate it and we are so delighted to know you have enjoyed it. We are always here over the phone/email if you would like a chat, or need assistance. We hope to be hearing from you again soon :) SW Team

“As I'm experiencing hair loss due to chemotherapy I needed help to understand my options. My experience at Simply Wigs was wonderful. Emma-Jay was so helpful and encouraging and made the whole process a pleasure rather than daunting. She suggested a wig that she thought would suit my requirement and she was quite right! I have worn my wig from day one and have had only positive comments about my new hairstyle!”

Helpful Report

Thank you Teresa for your kind words, we really do appreciate it. Emma-Jay is always striving for excellence, as she does go above and beyond in assisting her customers' needs. It's lovely to know you have been receiving lovely comments on your new style! We hope you enjoy the rest fo your day, SW Team

“Order all my wigs through you very easy no problems. Pleasant helpful staff very satisfied”

Helpful Report

Thank you Sheila for your wonderful review and custom, we really do appreciate it. The team are always striving for excellence and are so delighted to hear you agree. All the best, SW Team

“Excellent service and great product”

Helpful Report

Thank you for your excellent review. We are delighted to hear that you have enjoyed your experience with us! All the best, SW Team

“The wig was beautifully made but I did not suit the style. The office dealt with my refund swiftly politely & professionally. I would definitely buy from Simply Wigs again. I give 5 out of 5 for product quality and Customer Service.”

Helpful Report

Thank you for your kind words, it is very much appreciated. It's lovely to know you are happy with our Customer Service, as the team do strive for excellence. We look forward to be hearing from you again :) SW Team

“Quick delivery goo products”

Helpful Report

Thank you Paula for your fab review. It's lovely to know you are happy with your purchase :) All the best, SW Team

“Thank you for processing my orders. I’m happy with my scrunches! I will be purchasing more love the chocolate touch with delivery. Customer service is absolutely amazing! Will definitely recommend to my friends x”

Helpful Report

Thank you Magz for your lovely review and recommending us, we really do apprecate it! We are so delighted to hear that you have enjoyed your experience with us and love your purchases :) All the best, SW Team x

“Good variety to choose from....supporting descriptions on everything. Fast service with beautiful packing.. Unfortunately not able to cope with my choice so returned. Excellent service. Would recommend unhesitatingly.”

Helpful Report

Thank you Judy for your excellent review and recommending us, we really do appreciate it. We are delighted to hear that you have enjoyed your experience with us! Hope you enjoy the rest of your day, SW Team

“Unfortunately this topper wasn't quite long enough for my hair style but I have to add that it was made beautifully and perfect colourway match for my hair . I would also like to add that the customer service I received was excellent . I will definitely order from.Simply Wigs again.”

Helpful Report

Thank you Felicity for your excellent review. It's so lovely to know that you have enjoyed your Simply Wigs experience, as our Customer Service team are always going above and beyond for their customers! We are also delighted to hear that you are happy with your recent purchase and is a perfect colour for you :) All the best, SW Team

“Trustworthy friendly and experienced lady's who will help you find the best crown to wear upon your head .nothings to much trouble service second to non and even give a little chocolate gift yo make you smile .highly recommend”

Helpful Report

Thank you for your wonderful review and recommending us, we really do appreciate it. We are so delighted to hear that you love your recent purchase (especially the chocolate!), and you are happy with the Customer Service. We hope you enjoy the rest of your day, SW Team :)

Simply Wigs is rated 4.8 based on 13,243 reviews