Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,227 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,227 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 31st January 2025

613

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Good quality wigs. I’ve just purchased lightweight Mono Ellen Willie . Very nice . Shorter than I’ve worn before . Nice to have a change. I’ve worn Connie and Sally for a long time . This one is a bit more cropped style. Very helpful staff. I did have to return one as was bit too full for me.”

Helpful Report

Thank you Hazel for your excellent review, we really do appreciate it. It's lovely to know that you have enjoyed your Simply Wigs experience! We hope you enjoy the rest of your day, SW Team

“Very pleased with the service. I was kept informed of delivery which was quick and contacted a few times about my order to see if I had any questions about my purchase. The wig looks good, just what I expected”

Helpful Report

Thank you for your kind review, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience! All the best, SW Team x

“I lost my hair after Asian flu when I was only seven years old and have struggled to find confidence wearing my wigs. Your website offers the best choices for petite fit wearer’s I have ever found. Thankyou Now at 72 years I feel fine thanks to Simply Wigs ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Thank you Margaret for your kind review, we really do appreciate it. We are so delighted to hear that you have found comfort in ordering from Simply Wigs, and have found styles which are best for you! Hope you enjoy the rest of your day, SW Team x

“Plucked up courage to call these brilliant women who put me at ease immediately, answered all my questions and how to order. All quick and easy. The wig was perfect and once cut by my hairdresser looks amazing. It's such good quality nobody realises what it is. Thank you for giving me my confidence back.”

Helpful Report

Thank you for your brill review, we really do appreciate it. A big congratulations for building the courage to give us a call and discuss options for you, as we do understand how difficult it can be. We are so delighted to hear that you are happy with your purchase, and you were able to personalise this to make it perfect for you! We hope to be hearing from you again soon, SW Team x

“I have been getting my new hair from simply wigs for about 5 yrs now and have all been great , and also the products to revitalise your your hair piece are wonderful and last so much longer .”

Simply Wigs 5 star review on 9th November 2022

Helpful Report

Thank you Noelle for your kind words and sharing your purchase with us, you do look amazing! It's lovely to know that you have enjoyed your experience with us over the years, and have found products to keep your styles in beautiful condition :) All the best to you, SW Team x

“Always pleased xx”

Helpful Report

Thank you Paula for your review! Hope you enjoy the rest of your day, SW Team x

“Starting buying from you since COVID and never looked back really good quality and so natural looking”

Helpful Report

Thank you Bev for your wonderful review and custom, we really do appreciate it. All the best, SW Team

“Always courteous and helpful.”

Helpful Report

Thank you Dorothy for your kind review, we really do appreciate it! All the best, SW Team

“Unfortunately I had to return as too blonde ! But it was excellent quality and packaging and the return process totally painless The SW people are very nice and helpful”

Helpful Report

Thank you for your excellent review! We are sorry to hear that you had to return your purchase, but please be reassured that if you contact us on 01484 844557, the team will do their best to assist in finding a better colour for you :) We hope you enjoy the rest of your day, SW Team x

“Brilliant service prompt delivery and wonderful products would definitely recommend ❤️”

Helpful Report

Thank you Alison for your brill review and for recommending us, we really do appreciate it! All the best, SW Team x

“Simply Wigs is just an essential part of my life - I just could not function in the world with the products and top-class service. No one expects to lose their hair - it is traumatic; it is usually irreversible so it is a case of dealing with it - and getting on with life. The weekly stories are emotional and very easy to relate to, I have written mine which was featured some time ago - it is a help to realise I am not alone. So as a customer of some years, I will continue to purchase products from Simply Wigs - a heartfelt thank you”

Simply Wigs 5 star review on 8th November 2022

Helpful Report

Thank you for taking the time to review your Simply Wigs experience, it really is lovely to know that you have been happy with your purchases from us! We do completely understand how difficult it can be going through hair loss and ordering online, which is why all of the SW Team are always here to help! We do hope to be hearing from you again, SW Team x

“Quick delivery. Beautifully packaged and included a little present! Colour perfect. Instructions and care sheet really helpful. I will definitely purchase again.”

Helpful Report

Thank you for your brilliant review, we really do appreciate it. We are so delighted to hear that you were happy with the packaging of your order, we will be sure to inform our Warehouse Team :) We look forward to hear from you again soon, SW Team

“Just received my second wig and I am delighted with it. Service was brilliant and Staff very helpful.”

Helpful Report

Thank you Anne for your brill review, and for sharing your purchase with us, you do look amazing! We are so delighted to hear that you have been happy with your Simply Wigs experience. All the best, SW Team

“Fantastic customer service - experts in the world of wigs”

Helpful Report

Thank you Caroline for your fab review, we really do appreciate it! All the best, SW Team

“I'm new to wearing wigs an I've been buying from a local wig shop, a friend told me about simply wigs so thought I'd give it a try. I'm so happy I did, no more feeling uncomfortable in a shop, ordering was so easy and my purchase came really quick, really happy with my new hair thank you, look forward to ordering more from you in the future. 😁”

Helpful Report

Thank you Kelly for your kind words, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience, and will be ordering from us in the future! We hope you enjoy the rest of your day, SW Team :)

“Had to send my purchase back as colour was too dark. Was refunded promptly. I'm waiting to hear from them when my colour is back in stock.”

Helpful Report

Thank you for your review, we really do appreciate it. If you wish to be contacted once your original colour is back into stock, please do contact us on 01484 844557 and we can put this on a backorder for you. All the best, SW Team :)

“The staff is always helpful. It’s easy to order and receive items well packed and discreet.”

Helpful Report

Thank you Anne for your fab review, we really do appreciate it! It's lovely to know that you have enjoyed your experience with us. All the best, SW Team x

“Lovely shop, made to feel very welcome. Would definitely go here again.”

Helpful Report

Thank you Lisa for your wonderful review! We are so delighted that you enjoyed your Simply Wigs shop experience, and would be happy to come and see us again! All the best, SW Team

“I've bought my wigs from simply wigs for about 8 years now and I wouldn't go anywhere else. Customer service is amazing, price's are very competitive and the delivery is prompt. They certainly have the lot. An exceptional company and service.”

Helpful Report

Thank you Samantha for your wonderful review and custom, we really do appreciate it. We are so delighted to hear that you have enjoyed your experience with us over the years! All the best to you, SW Team x

“Friends I may never meet but I know they care”

Helpful Report

Thank you Myrna for your kind words :) You are right, the Simply Wigs team care about each one of their customers :) All the best, SW Team

Simply Wigs is rated 4.8 based on 13,227 reviews