Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,227 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,227 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 31st January 2025

613

Anonymous

Anonymous // 01/01/2019

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“Very pleased with my purchase. Excellent customer service. Would highly recommend.”

Helpful Report

Thank you Alison for your excellent review, and for recommending us, we really do appreciate it! Hope you enjoy the rest of your day, SW Team

“I have nothing but praise for this company. I needed to return a recent purchase; I had chosen a colour that didn't suit me. The adviser was so patient and understanding her advice was excellent. I will definitely purchase from Simply Wigs again they are truly 100% for customer satisfaction.”

Helpful Report

Thank you Patricia for taking the time to write such a lovely review, we really do appreciate it. Our Customer Service team do strive for excellence, and they will be delighted to hear that you agree! If you do require any assistance in the future, please do not hesitate to contact us, we are always here to help. All the best, SW Team x

“Prompt service and beautifully packaged, will certainly purchase from you again”

Helpful Report

Thank you Michelle for your wonderful review! We are so delighted to hear that you are happy with your purchase, and would be happy to order from us again :) All the best, SW Team

“Absolutely can't fault the service, advice, delivery time and quality of the wig, I love it!!”

Helpful Report

Thank you Petrina for your lovely review, we really do appreciate it. We are so delighted to hear that you are happy with your purchase! All the best, SW Team

“Excellent customer service and prompt delivery of items , would highly recommend”

Helpful Report

Thank you for your excellent review, and for recommending us, we really do appreciate it. We do hope to be hearing from you again, SW Team

“The short wig is ideal for my mum who has dementia, easy to put on and very natural looking.”

Helpful Report

Thank you Linda for your kind review, we really do appreciate it. It's so lovely to know that you and you mum are happy with your recent purchase! All the best to you both, SW Team

“Simply wigs never fail to deliver....very helpful and professional...”

Helpful Report

Thank you Anita for your brill review, we really do appreciate it. It's so lovely to hear that you have enjoyed your experience with us! Hope you have a fab day, SW Team

“I have been so impressed with Simply Wigs customer service. They price matched a wig no problem at all. They are simply the best!”

Helpful Report

Thank you for your kind review, we really do appreciate it. Our Customer Service team are always going above and beyond for their customers' needs, we will be sure to pass on your praises. All the best to you, SW Team

“Purchased a wig grip from simply wigs. I am so pleased. My wig no longer slides around my head and feels so much more secure. I would certainly recommend this product.”

Helpful Report

Thank you Lorraine for your fab review of the Wig Grip band, we really do appreciate it. We are so delighted to hear that you are happy with your purchase, and you would recommend this product to others. All the best, SW Team

“Item as described on web site bought accessories for my wig, arrived on time well boxed, will definitely use Simply Wigs again”

Helpful Report

Thank you for your wonderful review, we really do appreciate it. We are so delighted to hear that you are happy with your recent purchase, and you would use us again! Hope you enjoy the rest of your day, SW Team

“Love them wish i could get the washing right”

Helpful Report

Thank you Patricia for your review, we really do appreciate it. If you do require any assistance with washing, please do contact us on 01484 844557, and we will do our very best to help. Hope you have a lovely day, SW Team

“I am so thrilled with my wig, it's so comfortable and my friends say it it is just like my actual hair when I have been to the hairdressers. I feel very confident wearing it. Thank you so much.”

Helpful Report

Thank you Pauline for your fab review, we really do appreciate it. We are thrilled to hear that you love your recent purchase, it really is music to our ears! We hope that you enjoy the rest of your day, SW Team

“Always received my new purchase within a few days, no hassle, purchased, received and worn. Very reasonable price too.”

Helpful Report

Thank you Joyce for your fab review, we really do appreciate it. We are so delighted to hear that you are happy with your recent purchase! All the best, SW Team

“I had to wait a long time for my hair piece, after I had paid for fast delivery. The stock seems to be low for many items. Maybe ensure you are not advertising them for speedy delivery, if they are not in stock”

Helpful Report

Hello. Thank you for your review. I can see that my colleague has contacted you regarding your experience with us. If you do wish to discuss this further, please do contact us and we will do our very best to assist. SW Team

“Very professional service. Felt very personal too. Arrived quickly, well packed and loved the boxed chocolate. The quality of the topper is excellent. Highly recommend”

Helpful Report

Thank you Diane for your excellent review, and for recommending us, we really do appreciate it! We are so delighted to hear that you love your recent purchase (and enjoyed the choccy!). All the best to you, SW Team

“The service was quick. The wig was a huge dissapointment. The fibres were nylony and very dry. Not the fault of simply wigs but the manufacturer. I wont be wearing it.”

Helpful Report

Thank you for your review, we really do appreciate it. I am so sorry to hear that you were unhappy with your recent purchase. We do allow our customers to return unwanted items after 14 days of receiving the order. If you prefer, we can advise on some products which may help with the issue you are experiencing? If you wish to discuss this further, please do contact us on 01484 844557, and we will do our very best to assist. SW Team

“As always very professional, many thanks.”

Helpful Report

Thank you Florentina for your fab review, we really do appreciate it! All the best, SW Team :)

“Simply Wigs are an amazing company because they are very helpful, will go out of their way to do whatever is possible to meet the customer's needs, are kind, professional and patient. I loved my experience of visiting Simply Wigs where I purchased two wigs, and then ordered another two about a month later because I am so happy with both the quality of the wigs and the customer service which is simply the best. I feel very grateful to Simply Wigs who are the only company I use.”

Helpful Report

Thank you for taking the time to write such a wonderful review, we really do appreciate it. You are right, the Simply Wigs team are always going above and beyond for their customers' needs, as they do strive for excellence everyday! It's so lovely to know that you are happy with your recent purchase with us, and you enjoyed your shop experience :) We do hope to be hearing from you again soon, SW Team x

“Love my turban - really lovely quality and I am sure I will get plenty of use from it”

Helpful Report

Thank you Maxine for your brill review! We are so delighted to hear that you are happy with your new purchase! All the best, SW Team

“I have been buying wigs for over 40 years and was a customer when Simply Wigs first started up. I have never dealt with a better company for my wigs. The care and commitment show to each customer and fantastic choice of products offered are unrivalled in my opinion. Thanks SW.”

Helpful Report

Thank you Kerry for your lovely words and custom, we really do appreciate it. It's so lovely to know that you have enjoyed your experience with us, as the team are always going above and beyond for their customers. All the best, SW Team

Simply Wigs is rated 4.8 based on 13,227 reviews