Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,027 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,027 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 8th November 2024

603

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from Simply Wigs when following a wait for my item to be available, time was short before I was moving location. Solution - Simply Wigs upgraded my selected delivery option free of charge and my order arrived in time. Many thanks, so value your products and overall approach to this essential aspect of my life. Jan”

Helpful Report

Thank you Jan for your excellent review, we really do appreciate it. We are so delighted to hear you are happy with the service from the team, and your order was with you in time! Hope to speak with you again soon, SW Team x

“Fabulous customer service. I cannot recommend enough.”

Helpful Report

Thank you for your fab review, and for recommending us - we really do appreciate it. All the best to you, SW Team

“Simply wigs are ‘simply the best’ !!! Losing my hair has been a difficult experience for me but your excellent customer advice and service have enabled me to regain some degree of confidence . Many, many thanks to your wonderful team !”

Helpful Report

Thank you Jill for your wonderful review, we really do appreciate it. We are so delighted to hear you have found the Customer Service team to be of good assistance, as they do strive for excellence! We will be sure to pass on your comments. All the best to you, SW Team

“Love my new wig Elan by Ellen Wille,it's light weight ,easy to style and the colour platin blonde, Most of all it looks fabulous. Thank you to the simply team.”

Helpful Report

Thank you Eileen for your lovely review of the Elan wig, we really do appreciate it. The colour Platin Blonde is beautiful, so we're so happy to hear that you agree. All the best to you, SW Team

“Simply are fantastic. They have a brilliant service and support”

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Thank you Sally for your brill review, we really do appreciate it! All the best, SW Team

“Once again I have to praise Simply Wigs. Customer service is excellent and purchases are speedily delivered. I feel that they understand how we wig wearers feel and no question is too trivial to ask. Thank you.”

Helpful Report

Thank you for your excellent review, we really do appreciate it. The Customer Service team are always going above and beyond for their customers' needs, so we will be sure to pass on your kind comments. Hope to speak with you again soon, SW Team

“It’s really nice. I love it!”

Helpful Report

Thank you for your review! We're so happy to hear you love your recent purchase. All the best, SW Team

“Was beyond impressed with the speed of the delivery and the quality of the goods I ordered. Highly recommend and will definitely be using simply wigs again”

Helpful Report

Thank you Sharon for your brill review, and for recommending us. We really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience! All the best, SW Team

“Once again received excellent service from the Simply Wigs team.”

Helpful Report

Thank you for your excellent review, it is very much appreciated. We do hope to be hearing from you again soon, SW Team

“As a regular customer I can only repeat my previous reviews ... excellent service and extremely competitive prices.”

Helpful Report

Thank you Trevor for your excellent review, we really do appreciate it. It's so wonderful to know you have enjoyed your Simply Wigs experience :) All the best to you, SW Team

“Simply Wigs has to be one of the best on line wig sellers. Not only do you get a full description and image of the cap construction, but also a 360 picture of the wig straight from the box. They are also reliable and friendly in their dealings with customers. Definitely recommended to anyone looking for alternative hair.”

Helpful Report

Thank you for your fab review, and for recommending us. We really do appreciate it! We are so happy to hear you have enjoyed your Simply Wigs experience, and have found all the information you need. If you require any further assistance, you know where we are :) All the best, SW Team

“Excellent service, quick and easy to use their website.”

Helpful Report

Thank you Rachel for your excellent review, we really do appreciate it! Hope to speak with you again soon, SW Team

“Always helpful and quick to despatch orders.”

Helpful Report

Thank you for your brill review! We do like to ensure all orders are processed as soon as possible, so we are delighted to hear yours was delivered promptly. All the best, SW Team

“Excellent quality and service! I first bought a hot hair pouf many years ago from Ideal World . My hair is much lighter now , highlighted to cover grey at 64 and my new pouf is just as good quality as original bought around 20 years ago probably”

Helpful Report

Thank you Ruth for your excellent review, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience! All the best, SW Team

“I ordered shampoo and conditioner. Unexpectedly I received an email from the company to check that I had ordered the correct items for myself. Very impressive. Items beautifully wrapped and came with a free chocolate!”

Helpful Report

Thank you Anne for your fab review, we really do appreciate it. We are so happy to know you are happy with the service from our team. We will be sure to pass on your comments! All the best to you, SW Team

“I can’t recommend Simply Wigs enough. Their customer service, quick delivery and website make buying one of their brilliant wigs a pleasure. I have bought a few of the Ellen Wille wigs and recently the Erika wig from Amore Rene of Paris and have been so pleased with them, no one would ever know they are not my real hair. I have had a few nice comments about the Erika wig on holiday recently as well. A huge thank you to the excellent team at Simply Wigs .”

Helpful Report

Thank you for your lovely words, and for recommending us - we really do appreciate it. The Customer Service team are always going above and beyond for their customers' needs, so we will be sure to pass on your kind comments. The Erika wig is a beautiful style, and it's very clear on why this a customer fave! All the best to you, SW Team

“Great service with very helpful and knowledgeable staff. I have purchased four wigs now together with hair care products from Simply Wigs. They are my go-to company as I know I can rely on them.”

Helpful Report

Thank you Gay for your wonderful review, we really do appreciate it. The team are always going above and beyond for their customers' needs, so we will be sure to pass on your comments. All the best to you, SW Team

“Absolutely beautiful . Beautiful high quality wig . The colours are gorgeous and the packaging is beyond lovely . You get a little ferrero chocky as a gift and the box the wig comes in is so nice . Very very pleased with the service and tracking info and communication. Exceptional standard.”

Helpful Report

Thank you Rachel for your kind review, we really do appreciate it. We are so happy to hear you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers' needs. All the best to you, SW Team x

“Had a good experience with a very supportive and positive member of staff.”

Helpful Report

Thank you Sarah for your lovely review! The team are always happy to help, so if you have any further queries, you know where we are. All the best, SW Team

“Simply the best! Completely blown-away by the kindness, patience, knowledge and efficiency of the team at Simply Wigs. Extensive range of the highest quality wigs, backed up by a fantastic website, hugely helpful staff and a seamless ordering/delivery service. I cannot recommend them highly enough. The best in the business!”

Helpful Report

Thank you for your kind words, and for recommending us - we really do appreciate it! The team do go above and beyond for their customers, so we will be sure to pass on your lovely comments. We do hope to be hearing from you again soon, SW Team

Simply Wigs is rated 4.8 based on 13,027 reviews