Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,287 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,287 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 23rd February 2025

615

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to achieve a good colour match.Realistic looking.Simple to use and comfortable.Prompt delivery even during COVID pandemic.Chocolate a nice extra touch in the attractive packaging.Very reasonably priced product.”

Helpful Report

Thank you Janet for your lovely review. We are delighted to hear that you enjoyed the Simply Wigs experience and love your purchase, along with the little surprise :) SW Team

“Very easy to order. My wig is lovely and with easy instructions how to wash. Will definitely be ordering again thank you Simply wigs”

Helpful Report

Thank you Ruth for your lovely review. We are delighted to hear that you enjoyed the Simply Wigs experience and love your purchase! We look forward to hearing from you again. SW Team

“Brilliant wig I love it and so does everybody else”

Helpful Report

Thank you Janice for your brill review, it is very much appreciated :) We are delighted to hear that you love your purchase. SW Team

“I have previosly been very pleased with my choice of Sally Wig, but two recently ordered left me very disappointed with their texture and style. It was so difficult not to hide a prominent hair line that i ordered a third, which is much better. Unfortunately as i didnt discover the problem early enough i couldnt return them. I am wondering if you have changed your supplier of the Sally Wig as this problem has not occurred before, and feel you should be made aware. Being on a fixed pension i can ill afford to waste money.”

Helpful Report

Hi Jane, thank you for your review. I'm sorry to hear you've had some problems with the Sally. If you wish to discuss this further, please do contact us on 01484 844557.

“This topper is fabulous, service is fabulous, I am so thrilled I'll be ordering another”

Simply Wigs 5 star review on 30th June 2021

Helpful Report

Thank you for your review :) You look amazing Gwynneth! We are delighted to hear that you enjoyed the Simply Wigs experience. We look forward to hearing from you again. SW Team

“Complete satisfaction the team are without doubt exceptional Efficient friendly and I know that I can contact with any concerns Delivery amazing even during these difficult time No hesitation in 100% recommendation”

Helpful Report

Thank you Brenda for the lovely review and recommending us! Our Customer Service team are always going above and beyond for their customers :) Enjoy the rest of your day. SW Team

“I have found simply wigs very good and would recommend the shop item came has stated and you get a little choclate with your order will use them again defiantly.”

Helpful Report

Thank you Lynne for the review and recommending us! We are delighted to hear that you enjoyed the Simply Wigs experience. We look forward to hearing from you again. SW Team

“Simply Wigs website was easy to navigate round; A vast amount of choice with the turbans which has led me to purchasing quite a few!! When there was a delay on a couple coming through Taylor was very helpful in advising and updating me. Everything came through beautifully packaged and I am so delighted with them all, a real positive for the loss of my hair. Thank you team Jane 😊”

Helpful Report

Thank you Jane for the lovely review, we really do appreciate it. Taylor is always going above and beyond for her customers. We will be sure to pass on your praises! We are delighted to hear that you enjoyed the Simply Wigs experience and you love your purchases :) SW Team x

“Ferrero Rocher as a gift was such a nice surprise. All received on time. Thank you”

Helpful Report

Thank you Kristina for the review. We are delighted to hear that we are happy with your purchase, especially the little surprise :) SW Team

“I have to say that the customer service was very good and helpful the delivery of the wig was excellent and thank you for the chocolate xx”

Helpful Report

Thank you Shirley for the excellent review. The Simply Wigs team are delighted to hear that you enjoyed the experience and are happy with your purchase. We're glad to hear you liked the chocolate too :) SW Team x

“Purchased my first wig ever due to alopecia. The wig is really great and no one really notices as I still wanted to look like me! The cuts service was absolutely brilliant , especially Becca.”

Helpful Report

Thank you Sarah for your lovely review. Becca is always going above and beyond for her customers! We are delighted to hear that we could help find the perfect wig for you :) SW Team

“I have purchased quite a few wigs from Simply Wigs and always been pleased with them. I'm only disappointed because the Rina wig (my favourite) in Browns is no longer available, other than that it is the best.”

Helpful Report

Thank you Angela for your review. We're sorry to hear that your favourite piece is no longer available. If you would like to discuss alternative styles, please do not hesitate to contact us, we are always here to help. SW Team.

“I am a necessity wig wearer and have always bought my wigs from Simply Wigs....I cannot fault them”

Helpful Report

Thank you Ann for your review, we really do appreciate it :) We are delighted to hear that you are happy with the Simply Wigs experience. SW Team

“In my opinion this is the best place to go for wigs and any wig related products. Impressed by the service and will definitely be using again.”

Helpful Report

Thank you Jeanine for your lovely review. We are delighted to hear that you enjoyed the Simply Wigs experience :) We look forward to hearing from you again. SW Team

“Love this company.Its my first wig so I had many questions and Becca and Sue were fabulous, nothing was too much troubke.You can even have an appointment to try the wig on you like before buying.Highly recommend Cx”

Helpful Report

(Simply Shop) -

Thank you so much Carole for your fab review and recommending us. Becca and Sue are delighted to hear that they could help you find a wig that you love. We will be sure to pass on your thanks :) Enjoy the rest of your day. SW Team

“Customer service is second to none. The team are so helpful and answered my queries clearly. Would recommend them to everyone.”

Helpful Report

Thank you for your lovely review and recommending us :) Our Customer Service team are delighted to hear that they could help you with your purchase :) SW Team

“I received my hairpiece very quickly. It was packed beautifully and with a little chocolate. Although the colour was not right for me, the quality was perfect. I will definitely be ordering again.”

Helpful Report

Thank you Paula for the review. Sorry to hear that the colour was not right for you. If you would like any assistance regarding any future orders, please do not hesitate to contact us and we will do our very best to help. We look forward to hearing from you again :) SW Team

“Two fabulous wigs from Simply Wigs. Coco in Frosti Blonde and voltage in Glazed Vanilla. Seven years ago my wig journey started with deep embarrassment and now I love never having a bad hair day. I wear what suits my mood and always feel great.”

Simply Wigs 5 star review on 28th June 2021

Helpful Report

Wow Anne! You do look amazing in both wigs. We are delighted to hear that you are happy with your purchases. You will never have a bad hair day with these two beautiful pieces! Enjoy the rest of your day. SW Team

“First time using Simply Wigs online and I found the whole process excellent. Although one of my items was out of stock the team got in touch very quickly to see what I wanted to do. The rest of my order arrived in good time and I was extremely pleased with my purchase. I will definitely be ordering from them again in the future.”

Helpful Report

Thank you for your fab review. We are delighted to hear that you are happy with your purchase. Our Customer Service team do strive for excellence and are always here to help. We look forward to hearing from you again :) SW Team

“Fabulous service, lovely team, beautifully packed, love the freebie, cannot in any way fault SW, awesome U.K. company, just what we need.”

Simply Wigs 5 star review on 26th June 2021

Helpful Report

Thank you Angela for your kind words :) You do look amazing! We are delighted to hear that you loved the Simply Wigs experience! Enjoy the rest of your day. SW Team

Simply Wigs is rated 4.8 based on 13,287 reviews