Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,280 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,280 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 21st February 2025

614

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A huge selection to choose from. The quality is very good. I have bought 3 different wigs and have been happy with them all. Delivery was very prompt and communication was very good when there was a delay. Will definitely be ordering again... And the chocolate is a lovely touch. 🙂”

Helpful Report

Thank you for your kind review, we really do appreciate it. It's lovely to know that you have enjoyed your experience with us as our team do strive for excellence. We look forward to be hearing from you again! All the best, SW Team :)

“I have Found the Simply Wig Excellent to Use. Very easy and comfortable. Many Thanks”

Helpful Report

Thank you Rosemary for your excellent review, it is very much appreciated. We are delighted to hear that you love your purchase! All the best, SW Team :)

“I've received my fourth Salsa Wig recently & once again I've had the best experience from Simply Wigs..The Wig the quality & colour absolutely fabulous.. I feel so comfortable & confident & so happy when I wear them & always receive compliments about how lovely my hair is...Thank you Simply Wigs, you're simply the best.xx”

Helpful Report

Thank you Jacqueline for taking the time to write such a wonderful review, we really do appreciate it. We are so delighted to hear that you love the Salsa, and have been receiving lovely comments on the style, as it is a Simply Wigs favourite! Hope you enjoy your weekend, SW Team x

“Beautifully packaged and obviously sent with love. Thank you.”

Helpful Report

Thank you for your wonderful review, we really do appreciate it. Our Warehouse team are delighted to hear that you love the packaging! Have a fab weekend, SW Team :)

“The customer service is second to none. Nothing is too much trouble and they always have the answer. Unfortunately I can’t comment on the products because I have had to send two back because of fit but fingers crossed third time lucky. I am excited to receive my purchase in the next few days”

Helpful Report

Thank you Daphne for taking the time to write such a kind review, we really do appreciate it. Our Customer Service team are delighted to hear that you have enjoyed your experience with us, as they are always going above and beyond for their customers. Please do let us know how you get on with your new purchase! Hope you enjoy your weekend, SW Team x

“Never mind simply wigs you are the best, SIMPLY THE BEST.”

Helpful Report

Thank you Ray for your fab review! We are delighted to hear that you have enjoyed your Simply Wigs experience. We hope you enjoy your weekend, SW Team :)

“Amazing Customer Service at Simply Wigs and Superb Selection of Wigs and hair products”

Helpful Report

Thank you Janice for your amazing review, we really do appreciate it. Our Customer Service team love to hear that you have enjoyed your experience with us. We hope to be hearing from you again soon, SW Team :)

“Very helpful staff. I was very pleased and will use them again.”

Helpful Report

Thank you Peter for your kind review, we really do appreciate it. Our Simply Wigs team are delighted to hear that you have enjoyed your expeirence. All the best, SW Team

“Great natural and fine. You can put mascara on. I trimmed mine. But didn’t last very long”

Helpful Report

Thank you Dawn for your fab review, we really do appreciate it. We are delighted to hear that you are happy with your purchase. If you do have any queries, then please do contact us on 01484 844557, we are always here to help. SW Team :)

“Loved my first hair piece, but the second was is prone to ‘frizzing’.”

Helpful Report

Thank you Susan for your review. We're sorry to hear that you are unhappy with one of your purchases. We do allow our customers 14 days after receiving them to return unsuitable items. If you require any assistance in the future then please do contact us on 01484 844557, we are always here to help.

“staff excellent very patient and understanding of my problem , when i returned a item a replacement was sent within days, excellent service”

Helpful Report

Thank you Raffaela for your excellent review, we really do appreciate it. It's lovely to know that you have enjoyed your experience with us. Please do contact us on 01484 844557 with any future queries and we will be happy to help. All the best, SW Team :)

“I ordered the Mila Wig by Jon Renau in Shaded Praline. The communication and service by Simply Wigs was fantastic as ever. Always fast with delivery and the little chocolate enclosed with the wig is such a lovely touch...and delicious too! I can't recommend them enough 😁 x”

Helpful Report

Thank you for your wonderful review and recommending us, we really do appreciate it. We are delighted to hear that you have enjoyed your Simply Wigs experience, as the team do strive for excellence. We hope to be hearing from you again, SW Team :)x

“Great service and delighted with there products”

Helpful Report

Thank you Diane for your kind review. We are delighted to hear that you are happy with your Simply Wigs experience and love your purchases! All the best, SW Team

“Fantastic! Beautifully packaged. I love my Jones in Silver SunR. It makes me feel like the old me 🥰 Thank you Simply Wigs xx”

Simply Wigs 5 star review on 7th January 2022

Helpful Report

Wow Lesley, you look amazing! Thank you for your wonderful review and for sharing your fabulous purchase with us, we really do appreciate it. We are delighted to hear that you love the Jones wig, as it is a Simply Wigs favourite :) We hope you enjoy the rest of your day, SW Team x

“So helpful. So knowledgeable. So easy to deal with. Huge collection of wigs etc to choose from, and you can try them on and send them back if not suitable.”

Helpful Report

Thank you Debbie for your lovely review, we really do appreciate it. We are delighted to hear that you have enjoyed your experience with us! Hope you enjoy the rest of your day, SW Team :)

“More photos”

Helpful Report

Thank you Melinda for your review and for sharing your fabulous purchase with us, you look amazing! All the best to you, SW Team x

“Fantastic service, definitely reccomend”

Helpful Report

Thank you Melanie for your fab review and recommending us, we really do appreciate it. We hope you have a lovely day, SW Team

“I am a very big wig wearer and each time I purchase from Simply Wigs they never fail to disappoint me. Their service is superb; communication excellent; website easy to navigate and their choice of products wonderful. What more could a regular wig purchaser want?!”

Helpful Report

Thank you for taking the time to write such a wonderful review, we really do appreciate it. We are delighted to hear that you have been happy with your purchases! Our Customer Service team love to know that you have enjoyed your experience with us. We hope you enjoy the rest of your day, SW Team x

“I haven't used it yet but it looks fine thankyou. I had the identical one before which is now wearing a bit! The only thing is I wish it wasn't quite so shiny, showing up my dry hair!”

Helpful Report

Thank you Gwendoline for your kind review, we really do appreciate it. If you wish to discuss how to tone down the shine on your wig, then please do contact us on 01484 844557, we are always here to help. All the best, SW Team

“Lovely toppers. Professional company. Customer Services second to none. Highly recommend Rene of Paris.”

Simply Wigs 5 star review on 6th January 2022

Helpful Report

Thank you Sheila for your kind review and for sharing your fabulous purchase with us, you look amazing! We are delighted to hear that you would recommend the Rene of Paris brand, they do have some lovely styles. All the best to you, SW Team x

Simply Wigs is rated 4.8 based on 13,280 reviews