Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,123 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,123 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 10th January 2025

607

Anonymous

Anonymous // 01/01/2019

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“Extremely excellent customer service at all times and very good about accepting returns.”

Helpful Report

Thank you Maggie for your excellent review, we really do appreciate it. The Customer Service team are always going above and beyond for their customers' needs, so we will be sure to pass on your kind comments. All the best, SW Team x

“I bought some clips to replace broken ones on my hair piece. They arrived quickly and seem to be just what I was looking for.”

Helpful Report

Thank you Cheryl for your brill review! We are so delighted to hear you found the perfect clips for your enhancer :) All the best, SW Team

“Wigs and all products ordered come beautifully packaged, never had any problems and of course the nice choc, its a lovely extra thought.Staff are very helpfully too!”

Helpful Report

Thank you Linda for your lovely review, we really so appreciate it! We are so delighted to hear you are happy with your recent purchase & experience and enjoyed your chocolate treat :) All the best to you, SW Team

“After several years of purchasing wigs from ‘Simply Wigs’ I am never left disappointed. I am always receiving compliments about my different hairstyles. People are genuinely surprised when I tell them I’m wearing a wig . Great wigs , provided by a very caring company . Sian B”

Helpful Report

Thank you Sian for your kind words, we really do appreciate it. We are so delighted to hear you are happy with your purchases over the years, and have enjoyed your experience with us! Did you know, if you would be happy to send in a picture of you wearing a style, we can provide you with a 15% discount code for your next order? :) All the best to you, SW Team

“The order process was quick and easy as usual. This was my second order of Cody so knew what I was getting but even if I wanted to change style, the range of wigs and the excellent information on the website would make it easy.”

Helpful Report

Thank you for your excellent review, we really do appreciate it! It's lovely to know you are happy with the selection of styles and all information provided on the website :) We are also delighted to hear you love the Codi wig, as this is a Simply Wigs fave. All the best to you, SW Team

“This is a company I trust.ive never been let down.i wouldn't buy my hair enhancer anyware else.my hair loss is hereditary I take it after my mother.How I wish she was still alive.she would have loved a hair enhancer.Thank you simply wigs,for giving me the confidence to feel absolutely great with beautiful hair.x”

Helpful Report

Thank you Heather for taking the time to write your review, we really do appreciate it. We are so delighted to hear you are happy with the your enhancer, as you do look amazing! It's also so lovely to know your new purchase has given back your confidence, and made you smile :) We do hope to be hearing from you again soon, SW Team x

“Great service really nice danni wig”

Helpful Report

Thank you Margaret for your lovely review of the Danni wig - we are so delighted to hear you love this style! We do hope to speak with you again soon, SW Team x

“Received my lovely wig along with a very tasty sweety. Beautifully packed with good instructions. Haven't worn it out yet just building up confidence. Very pleased with my purchase.”

Helpful Report

Thank you Adeline for your kind review, we really do appreciate it. We are so delighted to hear you are happy with your recent purchase, and enjoyed your chocolate treat! All the best to you, SW Team

“I have purchased from Simply wigs for a number of years their service and customer care is second to none. I don’t hesitate to recommend Simply Wigs.”

Helpful Report

Thank you Sue for your lovely words, and for recommending us - we really do appreciate it. The team do go above and beyond for their customers, so we will be sure to pass on your comments :) All the best to you, SW Team

“Very professional and friendly, also extremely helpful.”

Helpful Report

Thank you Pauline for your wonderful review, we really do appreciate it! All the best to you, SW Team

“I am really happy with this wig as it’s very much like my own hair when I had some my hair had become very very thin . I feel and been told I look 10 years younger given me confidence again. Thank you simply wigs”

Helpful Report

Thank you Janet for your brill review, we really do appreciate it. We are so delighted to hear you are happy with your recent purchase, as has given back your confidence! We do hope you have a lovely rest of your day, SW Team

“I find the telephone staff very helpful Nothing too much trouble”

Helpful Report

Thank you for your lovely review, we really do appreciate it. We do hope to speak with you again soon :) SW Team

“I very like this wig! Thanks”

Simply Wigs 5 star review on 9th November 2023

Helpful Report

Thank you Karina for your fab review, and for sharing your purchase with us - you look amazing! We are so delighted to hear you are happy with your recent order. All the best, SW Team

“The customer service at Simply Wigs is unparalleled with any other company I have ever dealt with. I’ve bought high end wigs from companies in the U.S. as well as Europe, and I’ve never experienced service like this. Emails are answered extremely promptly, and whoever you are talking to stays with you day after day in an ongoing conversation until all your questions have been answered. Extremely courteous and knowledgeable about the products and all aspects of wig information. The best!”

Helpful Report

Thank you Chris for taking the time to write such a kind review, we really do appreciate it! We are so delighted to hear you have enjoyed your Simply Wigs experience, as the Customer Service team do go above and beyond for their customers' needs! - We will be sure to pass on your lovely comments. If you require any assistance in the future, you know where we are. All the best to you, SW Team x

“Nice people to buy from Recomend highly , would like more in large size wigs”

Helpful Report

Thank you Sandra for your review, and for recommending us - we really do appreciate it! Please do keep an eye on our website and newsletters, for information on new styles being launched :) If you require any assistance in the future, please do contact us on 01484 844557. SW Team

“I ordered Christine Headwear to be sent to the US. My order was filled correctly and arrived with no problems.”

Helpful Report

Thank you Trudy for your brill review, we really do appreciate it! We are so delighted to hear you had received your order safely :) All the best, SW Team

“My first purchase of a wig after using a topper. My hair loss has deteriorated so much. I am thrilled with it!! The reaction from family, friends and colleagues has been all positive. Got my confidence back. Thank you Simply wigs x”

Helpful Report

Thank you Karen for your wonderful review, we really do appreciate it. We are so delighted to hear you are happy with your recent purchase, and has given back your confidence! We hope you enjoy the rest of your day, SW Team x

“I regularly order my wigs from Simply Wigs and the service is always excellent. Lots of lovely, natural looking styles to choose from, so no need to spend time looking at other sites.”

Helpful Report

Thank you for your excellent review, we really do appreciate it! We are so delighted to hear you have enjoyed your Simply Wigs experience :) All the best to you, SW Team x

“Always an excellent service.”

Helpful Report

Thank you for your excellent review, we really do appreciate it! We do hope to hear from you again soon, SW Team x

“Easy to order very happy with this website sorted everything to my satisfaction. Will use again no problem.”

Helpful Report

Thank you for your brill review! It is so lovely to know you have enjoyed your Simply Wigs experience :) All the best to you, SW Team

Simply Wigs is rated 4.8 based on 13,123 reviews