Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,243 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,243 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 31st January 2025

613

Anonymous

Anonymous // 01/01/2019

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“Excellent products also, great service.”

Helpful Report

Thank you for your fab review, we really do appreciate it! All the best, SW Team

“Superb wigs. I purchase the same one every three months or so- I like to have that new one in place for when I want to update. The wigs are excellent quality - very well made. After ordering the wig arrives beautifully packaged very quickly. If I was ever desperate for my replacement wig it’s reassuring to know that’s it’s going to arrive fairly soon after the order is placed. I’m so pleased that I found this company when I did. Quality products and not expensive.”

Helpful Report

Thank you Hannah for writing such an excellent review, we really do appreciate it. It's so lovely to know you have enjoyed your experience with us, as the Simply Wigs team are always going above and beyond for their customers' needs. We hope to be hearing from you again soon :) SW Team

“Plenty to choose from & easy to order. It arrived well packaged & fits perfectly”

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Thank you for your fab review. We are so delighted to hear that you are happy with your purchase. All the best, SW Team

“Always very helpful and a good product”

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Thank you June for your brill review, we really do appreciate it :) SW Team

“Excellent service and at a competitive price. Many thanks again 👍👍”

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Thank you for your fab review, we really do appreciate it. It's lovely to know you have enjoyed your Simply Wigs experience. All the best, SW Team

“Once again Simply Wigs have excelled. Brilliant company, nothing is too much trouble & Wigs are very reasonable, wouldn’t shop anywhere else.”

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Thank you for your excellent review, we really do appreciate it. We are so delighted to hear that you have enjoyed your experience with us! All the best, SW Team

“As I got into my 50s my hair, which has always been fine but lots of it started getting thinner and whiter and “fluffy”….it wouldn’t colour properly anymore and my scalp was getting so sensitive so I decided to cut it short and invest in some wigs….I contacted simply wigs and Taylor and Emma-Jay were so helpful and very quick to reply to my numerous questions…I decided on the Kenzie wig by Rene of Paris in Creamy Toffee-R and it arrived within two days and it looks gorgeous and so natural….it was a bit weird at first because my hair is so fine and the Kenzie looks sooo thick on me but I pinned the sides back and it looks great. It’s quite a glamourous look so I may wear it more on nights out. My boyfriend couldn’t stop staring at me and thinks it takes years off. And my sister said she can’t wait to get a wig too. Ordering my next one tomorrow and think I’ll go for a neat bob that will be perfect for work. Really looking forward to accessorising my life with some lovely wigs!”

Simply Wigs 5 star review on 14th March 2022

Helpful Report

Thank you Anne for taking the time to write such a wonderful review of your purchase and experience with us, we really do appreciate it. It's lovely for our Customer Service team to know that they could help in finding you the perfect style and colour, as they are always going above and beyond for their customers. We will be sure to pass on your thanks to Taylor and Emma-Jay. We hope you enjoy the rest of your day, SW Team :)x

“My dealings with Simply Wigs has always been very easy and enjoyable. The variety and choices of wigs and accessories available is outstanding, and the descriptions make choosing the best style makes the task easier.”

Helpful Report

Thank you for your fab review, we really do appreciate it. It's lovely to know that you find our website helpful, as we do try to provide as much information as we can for our customers :) Enjoy the rest of your day, SW Team

“Great customer service. Friendly and helpful. Beautiful wigs”

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Thank you for your brill review. We are so delighted to hear that you have enjoyed your experience with us. All the best, SW Team :)

“Really pleased with the brush. It is excellent to use on my wig.”

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Thank you Ellen for your excellent review. We love to hear that you are happy with your purchase! All the best, SW Team

“Apart from the colours which are nothing like what is on the Web site which is frustrating to say the least my wife who has no hair and had to return the first wig due to colour has just received her second wig and it is perfect. It is light and made with care albeit the colour is lighter than what was on the colour chart but my wife is loving it and thanks simply wigs for giving her the confidence to go out again after 2 years of trying to find a wig supplier who cares about their customers.”

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“I was looking for a change and simply wigs arranged a fitting where I was able to wear a few of the colours I liked and chose Angelica by Noriko. Simply Wigs were brilliant throughout and I’ll definitely go to them next time.”

Simply Wigs 5 star review on 11th March 2022

Helpful Report

Thank you Nicola for your brill review, we really do appreciate it! We are so delighted to hear that you have enjoyed your experience with us, and love your purchase :) All the best to you, SW Team x

“Very happy with the shape and style of the wig but the colour on the website is misleading. I ordered the medium grey but when the wig arrived it looked exactly the colour of the light grey.”

Helpful Report

Thank you Maggie for your review. It's lovely to know you are happy with your new style. If you do have any queries regarding the colour, please do contact us on 01484 844557, we are always here to help. SW Team

“Fantastic customer service! Professional, courteous, kind and empathetic staff on the phone. Goods beautifully packed with care & pride, in purple tissue paper sealed with an inspirational sticker and an unexpected chocolate treat. I'm made to feel special.”

Helpful Report

Thank you Anna for your fantastic review, we really do appreciate it. We are so thrilled to hear that you have enjoyed your Simply Wigs experience, as the team are always going above and beyond for their customers. We hope you enjoy your weekend, SW Team x

“Great company to deal with.. Cannot fault them..”

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Thank you Linda for your kind review, we really do appreciate it :) SW Team

“Fantastic I love my new wig from Gisela Mayer human hair collection”

Simply Wigs 5 star review on 10th March 2022

Helpful Report

Wow Laura, you look amazing! Thank you for sharing your fabulous purchase with us :) We are so delighted to hear that you love your new style. Hope you have a brill weekend, SW Team

“Customer service is excellent. However, I now don't qualify for free returns as I am struggling to find my perfect wig and have returned several. I cannot visit the shop in person so rely on delivery.”

Helpful Report

Thank you Patricia for your review. We completely understand how difficult it can be ordering online, so our Customer Service team will always be here over emails and telephone to assist in finding the perfect one. Please do contact us on 01484 844557 if you have any further queries. All the best, SW Team

“Very pleased with my purchase had quick service and good quality”

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Thank you Sylvia for your fab review. We are so delighted to hear that you are happy with your recent purchase! All the best, SW Team

“Absolutely brilliant service all the time from staff at Simply Wigs. Willing to help with choices and colours when customer is unsure. Great at keeping in touch and quick with delivery. Always use these”

Helpful Report

Thank you for your brill review and kind custom, we really do appreciate it. Our Customer Service team are always going above and beyond for their customers and love to assist in their needs. We hope you enjoy the rest of your day, SW Team :)

“My Mum was thrilled with her new wig and new subtle colour ! It feels very cosy. She has been pleased with the Nice and Neat style since the 80s and this latest purchase was the best yet in terms of fit and comfort. The ordering and delivery was very efficient and beautifully presented. Thanks for the chocolate!”

Helpful Report

Thank you Christine for your lovely words. We are so delighted to hear that your mum is happy with her purchase and loved the chocolate! We would love to hear from you again :) All the best, SW Team x

Simply Wigs is rated 4.8 based on 13,243 reviews