Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,227 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,227 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 31st January 2025

613

Anonymous

Anonymous // 01/01/2019

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“I have found Simply Wigs fab. Prompt delivery. Staff help full if you need to discuss any questions you may have. But best of all easy to return goods if colour match is not right.”

Helpful Report

Thank you for your lovely words, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience, and you find the Customer Service team helpful (they are amazing!). All the best to you, SW Team

“simply wigs offer the widest selection of top quality wigs at unbeatable prises and a customer service second to none .Highly recommended”

Helpful Report

Thank you Edwin for your kind review, and for recommending us, we really do appreciate it! We are so delighted to hear that you are happy with the selection we offer, and enjoy your experience with us :) All the best, SW Team

“Excellent service. Very helpful staff. I am so happy with the customer care.so glad I have chosen Simpily wig company for getting my wigs for the last few years. Thank you everyone.”

Helpful Report

Thank you Soheyla for your excellent review, we really do appreciate it. We are so delighted to hear that you have been happy with your experience with us, as the team do go above and beyond for their customers! All the best, SW Team

“Love the wig. Great company”

Helpful Report

Thank you Teresa for your review! We are so delighted to hear that you are happy with your purchase :) All the best, SW Team

“Excellent, very helpful and super fast delivery . Cannot be faulted .😁”

Helpful Report

Thank you Jane for your excellent review, we really do appreciate it! We are so delighted to hear that you have been happy with the service. All the best, SW Team

“Thank you simply wigs as a customer you make me feel I really matter.. The way you deal with customers right from ordering to delivery and everything in between is just first class service. The advice and guidance I have been given by your lovely courteous staff has been so valuable I give you five stars.”

Helpful Report

Thank you Olivia for your wonderful review, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience, as you are right, the team do value every customer :) We will be sure to pass on your thanks! We hope to hear from you again soon, SW Team x

“Bought the eyebrow tattoos,love them except the last four, left side brows, half are stuck to the transparent cover which you peel off,6 pairs out of 10 useable brows is dissapointing. The simply wigs team sent me another pack to try, they were all intact, I will definitely be buying more. Thankyou for incredible customer service!”

Helpful Report

Thank you Lynne for your kind review, we really do appreciate it. We are sorry to hear that you was not originally happy with your order, however it's lovely to know that the team were able to assist in getting you a replacement! We hope to hear from you again soon, SW Team

“Great customer service and communication. The order was handled promptly and delivered as expected. Thank you for your service.”

Helpful Report

Thank you for your fab review, we really do appreciate it! We are delighted to hear that you have been happy with your experience with us :) All the best, SW Team

“Great thankyou”

Helpful Report

Thank you for your review, we really do appreciate it! SW Team x

“The wig itself is better than I expected, quite thick and nice quality for synthetic hair, but I still feel that it’s easy to see that it’s a wig. I can’t wear it! It was my first wig and I’ve decided a wig, for me, is not to be. You can tell it’s not real from a distance. Also the wait was rather lengthy. I wish I’d know how long before I ordered. The customer service communication was good.”

Helpful Report

Thank you Lynda for your lovely review, we really do appreciate it. We are sorry to hear that the wig you had purchased was not right for you. If you would like to discuss alternative options with us, please do contact us on 01484 844557 and we shall do our very best to assist. All the best to you, SW Team

“So very pleased and happy with my new wig and the service which was so friendly and informative. Thank you so very much Simply Wigs.”

Helpful Report

Thank you Angela for your fab review! We are so delighted to hear that you are happy with your recent purchase with us and enjoyed your experience :) All the best, SW Team

“I cannot praise simple wigs enough, nothing was to much trouble, I don't think I have ever dealt with a company that has been so friendly and efficient, I owe you all a big thank you for all your help. Linda”

Helpful Report

Thank you for your lovely review, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience, as the team are always going above and beyond for their customers! Hope you enjoy the rest of your day, SW Team

“Enjoying wearing 2 styles that I have purchased from this company. Very swift shipping and helpful service when required.”

Helpful Report

Thank you for your fab review, we really do appreciate it. We are so delighted to hear that you have enjoyed your experience with us! All the best, SW Team

“The service was good. The product was good but did not match my color… I got my refund back in time.”

Helpful Report

Thank you for your review, we really do appreciate it! We are sorry to hear that your recent order was not the right colour for you. Please do contact us on 01484 844557 if you wish for us to assist in finding a suitable alternative for you. All the best, SW Team

“Simply Wigs is one of only two on-line wig companies that I completely trust. When my usual wig was discontinued I struggled to find a suitable replacement; Laura was extremely helpful and eventually the problem was resolved. During the process of finding one that suits me I had to return a couple of wigs and there were no quibbles and I was refunded as soon as they received them. I would definitely recommend them.”

Helpful Report

Thank you for taking the time to write such a kind review and for recommending us, we really do appreciate it. You are right, Laura is always going above and beyond for her customers and we shall be sure to pass on your thanks to her :) We hope you enjoy the rest of your day, SW Team!

“Absolutely beautiful thank you And beautiful packaging with a Ferrero rocher ❤”

Helpful Report

Thank you Lisa for your brill review, we really do appreciate it. We do hope to be hearing from you again soon, SW Team x

“Lovely customer service. Great ordering and fast delivery...and the little chocolate was very kind.”

Helpful Report

Thank you Susan for your lovely review, we really do appreciate it. We are delighted to hear you are happy with your experience, and enjoyed the chocolate! All the best, SW Team

“Excellent service - fast and friendly. I really appreciate the little touches. Needless to say the wigs are great too”

Helpful Report

Thank you Pauline for your excellent review, we really do appreciate it! We are delighted to hear you have enjoyed your experience with us :) All the best, SW Team

“I am so pleased with the two wigs I bought and also impressed by the service The wigs are beautiful and the care taken by the company is amazing”

Helpful Report

Thank you Barbara for your lovely words, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience! All the best, SW Team

“You are an essential part of my life, I have hardly any hair and it gets less and less due to an autoimmune disease...the bald look doesn't really work when you are old!”

Simply Wigs 5 star review on 15th November 2022

Helpful Report

Thank you Angela for your fab review, and for sharing your purchase with us. You do look amazing! We hope that you enjoy the rest of your day, SW Team :)

Simply Wigs is rated 4.8 based on 13,227 reviews