Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,027 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,027 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 8th November 2024

603

Anonymous

Anonymous // 01/01/2019

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“Lovely wigs, too big for me and not a lot of juice in petite or ultra petite”

Helpful Report

Thank you Gillian for your review! We do know how difficult it can be searching for the perfect one, so please do contact us if you require any assistance. All the best, SW Team

“Amazing service by lovely friendly staff Very helpful Quick delivery service”

Helpful Report

Thank you Kaye for your wonderful review! It's lovely to know you have enjoyed your experience with us. All the best, SW Team

“Ive been using this company for 5 years to purchase my wigs and accessories . Always good value . My lady wig. I had to return and exchange as I wasn’t entirely happy with the colour. It was effortless. No quibble and straight exchange.”

Helpful Report

Thank you Rachel for your brill review and custom! We're so happy to hear you've enjoyed your experience with us, and the exchange process was done easily :) If you require any assistance in the future, please do let me know. SW Team x

“Although I returned my wig for personal reasons, I would like to say how beautiful the package was and the the actual quality of the wig.”

Helpful Report

Thank you Fiona for your kind review. The Warehouse Team sure put care and effort into their packaging, so we will be sure to pass on your comments. :) All the best, SW Team

“Great service and communication - pleased with purchase 😊”

Helpful Report

Thank you for your brill review! It's lovely to hear you've enjoyed your experience with us. All the best, SW Team

“I order my wigs online. Simply Wigs have made this super easy to do, and they’re competitive on price, too. Excellent!”

Helpful Report

Thank you Karen for your excellent review! We're so happy to hear you've enjoyed your experience with us. All the best, SW Team

“I have purchased several wigs which have been extremely good. The wig I just purchased was also very good but I didn't feel comfortable in it. Simply Wigs have been really helpful issuing a refund number straight away. I received notification this morning to say they had received the wig back and a further email this afternoon stating a refund has been put through. I cannot thank the team enough for all their help in this matter and will definitely be purchasing from them again.”

Helpful Report

Thank you Jennifer for your lovely review, we really do appreciate it. We are so delighted to hear you are happy with your experience with us, as the team do go above and beyond for their customers' needs. If you do require any assistance in the future, you know where we are. :) All the best, SW Team

“Recently bought my wig very happy with it, colour and fit. Simply Wigs to buy your new wig there is no one better.”

Helpful Report

Thank you Patricia for your fab review, we really do appreciate it. We're so happy to hear you love your recent purchase with us :) We do look forward to hearing from you again soon, SW Team

“Love the style and Quality. Fast delivery as well. Looks fantastic on.”

Helpful Report

Thank you Franco for your kind review. We're so delighted to hear you've loved your experience with us :) All the best, SW Team x

“Been ordering from Simple Wigs for a couple of years now . I live in Texas . I am always satisfied with my hair pieces and will continue to order !”

Helpful Report

Thank you Patricia for your fab review and custom. We're so happy to hear you have loved your experience with us! All the best, SW Team

“Was very pleased with everything - ease of ordering, great communication, very quick delivery (have had to wait up to a month from other suppliers) and the wig itself is lovely, just what I had hoped for. Would not hesitate to order again from SIMPLY WIGS”

Helpful Report

Thank you for your lovely review, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers' needs. All the best, SW Team

“Wonderful staff ! 🤗👍 Excellent service ,brilliant customer care , I am so pleased with all my wigs they look so natural , have had lovely compliments from friends and my confidence has been boosted 100% ! Enjoying Life ! Thankyou so much xx”

Helpful Report

Thank you Belinda for your excellent review, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience. We will be sure to pass on your kind comments. :) It's also wonderful to know you've had a confidence boost with your new look! All the best to you, SW Team x

“Extremely good and courteous service from start to delivery.”

Helpful Report

Thank you Barbara for your brill review, we really do appreciate it! All the best to you, SW Team x

“Absolutely delighted with my wig, an excellent service.”

Helpful Report

Thank you Christine for your excellent review, we really do appreciate it. Love, SW Team

“Unfortunately one of the items I ordered was out of stock and the other, when it arrived, was just too big for me. However, the service from Simply Wigs was excellent. Acknowledgement of the order and delivery were both fast. The refunds due were given quickly and without any fuss. I have ordered items from them before and always been very happy with the service and communication received. Thank you Simply Wigs!”

Helpful Report

Thank you Dianne for your excellent review, we really do appreciate it. We're so delighted to hear you've enjoyed your experience with us, as the team do go above and beyond for their customers' needs. We will be sure to pass on your lovely comments. If you require any assistance in the future, you know where we are. SW Team x

“Recently changed my usual colour and style as it wasn’t in stock .. I’ve ordered the Ellen Willie Narano in sand mix and I love it , will definitely keep buying. I couldn’t fault simply wigs at all , they are my go to all the time when needed”

Helpful Report

Thank you for your wonderful review, we really do appreciate it. The team are always going above and beyond for their customers' needs, so we will be sure to pass on your kind comments. We do hope to hear from you again, SW Team x

“Always exceptional in the choice,colours,style's and prices of the wigs.People are very helpful and friendly.”

Helpful Report

Thank you Susan for your kind review, we really do appreciate it. The team are always happy to help, so we will be sure to pass on your kind comments. All the best, SW Team

“Fantastic service and quick delivery..wig is fabulous..highly recommended to all.”

Helpful Report

Thank you Carol for your brill review, and for recommending us - we really do appreciate it. We're so delighted to hear you have enjoyed your Simply Wigs experience! Love, SW Team

“Excellent service from start to finish. Communication is great & the chocolate is a lovely little touch!”

Helpful Report

Thank you Melanie for your excellent review, we really do appreciate it. We're so delighted to hear you have enjoyed your Simply Wigs experience! All the best, SW Team

“The ladies at Simply Wigs are extremely helpful. Unfortunately my wig was not suitable but the ladies understood my disappointment & clearly explained the returns process.”

Helpful Report

Thank you Veronica for your kind review, we really do appreciate it. We do understand how difficult it can be ordering online, so please do contact us if you require any assistance in choosing an alternative! We do hope to speak with you again soon, SW Team

Simply Wigs is rated 4.8 based on 13,027 reviews