Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,183 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,183 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 25th January 2025

612

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received amazing support from the team sourcing a colour and finding this wig - it is just right for me, and a lovely wig, which I will return to again in future.”

Helpful Report

Thank you for your lovely review, it is very much appreciated. We are so delighted to hear you have enjoyed your Simply Wigs experience. All the best, SW Team

“So pleased with this wig. Cameron. My second one, lovely colour. Easy to order and good delivery times.”

Helpful Report

Thank you Hazel for your brill review of the Cameron wig! We're so happy to hear you have enjoyed your Simply Wigs experience, and have loved your purchases. All the best, SW Team

“It's a very good wig. The colour is perfect for me, thank you. There are little problems with the mesh on the right side. But I turned the bangs the other way and hid the flaw. I did not make a refund, there was no time to wait for another one again. I'll definitely order it again. I hope there will be no more shortcomings. Thank you.”

Helpful Report

Thank you Jelena for your feedback! It's lovely to know you are happy with the colour on your new style. We are however sorry to hear you found a slight fault on the cap. When you are ready to place another order, please do contact us, to ensure this is thoroughly checked prior to despatching. :) All the best, SW Team

“Fabulous service great looking wig and will certainly recommend and use in the future.”

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Thank you Sarah for your fab review, and for recommending us. We really do appreciate it. All the best to you, SW Team :)

“Efficient service good communication decent priduct”

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Thank you Alison for your fab review! We're delighted to hear you have enjoyed your experience with us. All the best, SW Team

“This is a company with the best service and very informative.To be trusted!”

Helpful Report

Thank you Olle for your brill review, we really do appreciate it. It's so wonderful to know you have enjoyed your Simply Wigs experience! We do hope to hear from you again soon, SW Team

“Excellent service as always. Prompt and efficient delivery and very good communication. Highly recommend.”

Helpful Report

Thank you Valerie for your excellent review, and for recommending us - we really do appreciate it! The team do ensure to keep their customers informed of updates on their order, so we will be sure to pass on your feedback. All the best to you, SW Team

“Fabulous company! Very helpful & informative staff.”

Helpful Report

Thank you Valerie for your fabulous review! The team are always happy to assist, so we will be sure to pass on your kind comments. All the best, SW Team

“I have used Simply Wigs before and another wig firm . I have decided to stay with SW as they accept returns with no hassle if wig doesn't suit for whatever reason . Lovely and friendly on the phone and nothing is too much trouble. 10/10”

Helpful Report

Thank you Judith for your kind words, it is very much appreciated. We do know how important it is to search for the correct style, so we are proud to offer the return service. Hope to speak with you again soon, SW Team

“Very helpful and always courteous.”

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Thank you Jo for your kind review. The team are always happy to help, so we will be sure to pass on your comments. All the best, SW Team :)

“Just bought tape on this occasion, good quality stuff.”

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Thank you Deborah for your fab review. It's lovely to know you are happy with your recent purchase! All the best, SW Team

“For anyone with hair loss who wants to find a wig or headwear that they like, try Simply Wigs. You will be amazed!”

Helpful Report

Thank you Elaine for your fab review. It's so lovely to know you would recommend us to others, and you had enjoyed your experience with us! All the best, SW Team

“Brilliant service as always - thank you!”

Helpful Report

Thank you for your brilliant review! It's lovely to know you have enjoyed your Simply Wigs experience. All the best, SW Team

“Excellent product but took five weeks to arrive which was disappointing. It would have been appreciated to have been informed that there was a delay on the product so that an alternative could have been ordered.”

Helpful Report

Thank you Stephen for your excellent review. We're sorry to hear there was a delay on your order! We do try to keep our customers up to date with their order, so we will be sure to pass on your feedback. If you require any assistance in the future, please do contact us. SW Team

“Always excellent service in my 11 years experience of using them.”

Helpful Report

Thank you Janet for your excellent review and custom, we really do appreciate it. Love, SW Team

“I recently ordered my usual wig but decided to try something different as well but unfortunately it did mot suit me. Both wigs arrived promptly and well packed as usual. I contacted customer service to explain the second wig did nit suit and they immediately informed me how to return it. I was pleasantly suprised how easy it all was and my money was refunded promptly. Brilliant service SW”

Helpful Report

Thank you Maureen for your brill review, we really do appreciate it. We're so delighted to hear you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers' needs. All the best to you, SW Team

“Great service as always,I won't shop anywhere else for my wigs and wig accessories”

Helpful Report

Thank you Susan for your brill review and custom, we really do appreciate it. :) Hope to speak with you again soon, SW Team

“Very happy with my wig would highly recommend value for money a real treat.Made very well and looks stunning .Great value for money well spent.A real treat and makes one feel great .Colour perfect ,Very nicely made ,Happy Customer.Thank you .”

Helpful Report

Thank you Mrs Ketley for your fab review, and for recommending us - we really do appreciate it. We're so happy to hear you found your recent purchase to be perfect for your needs! All the best, SW Team

“Always an easy experience dealing with Simply Wigs, I've bought quite a number of wigs from them and never had a single issue. Since losing my hair to Chemotherapy I've had blonde wigs but this time I decided to go grey as a few baby hairs growing back now are quite white. I love this wig, the Stella Mono Part wig Modixx Collection by Ellen Wille, and am quite surprised when people say it really suits me. It's very natural looking and the lace front is perfect. The colour is called Silk Grey Mix and I think it's quite a light silvery grey.”

Simply Wigs 5 star review on 2nd October 2024

Helpful Report

Thank you Irene for taking the time to leave your review, we really do appreciate it. We're so delighted to hear you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers' needs. Thank you also for sharing your purchase with us, you do look amazing, and the style looks incredibly natural on you! Hope to hear from you again soon, SW Team

“Received my joss wig and I am delighted with it, it looks so natural and is not a face flopper.”

Helpful Report

Thank you Janet for your brill review! We're so delighted to hear you love the Joss wig, and is perfect for your needs. All the best, SW Team

Simply Wigs is rated 4.8 based on 13,183 reviews