Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,135 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,135 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Write Your review

Tell us how Simply Wigs made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Simply Wigs 5 star review on 10th January 2025

607

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service great commuication and FANTASTIC wigs.”

Helpful Report

Thank you Stephan for your fab review, we really do appreciate it :) It's lovely to know you are happy with the communication you have received with your order! All the best to you, SW Team

“Lovely staff, great service”

Helpful Report

Thank you for your lovely review, we really do appreciate it :) All the best, SW Team

“Excellent service, I ordered in the morning & had an email confirmation of my order that afternoon. Quick turnaround in despatch & eta, a delight to deal with. Plus I always love the special touch in the wee purple box.”

Helpful Report

Thank you Nicola for your excellent review, we really do appreciate it! It's so lovely to know you are happy with your Simply Wigs experience :) All the best to you, SW Team x

“Cannot recommend highly enough - the small touches and attention to detail means the world - the subtle wrapping and the little chocolate in a box. A company that very much understands their clientele.”

Helpful Report

Thank you for your brill review, and for recommending us, we really do appreciate it. We are so delighted to hear that you are happy with your Simply Wigs experience! We do hope to hear from you again soon, SW Team

“It was very nice but there isn't enough of it”

Helpful Report

Thank you Karyn for your review. We are sorry to hear that you was not 100% satisfied with your purchase. Please note that we do allow 14 days for our customers to return unsuitable items. If you do wish to discuss alternatives, please do contact us on 01484 844557. All the best, SW Team

“I have been with simply wigs for quite a few years now and never been dissapointed, I can always get advice and help from the lovely girls on the phone. If I order a wig that I feel doesn't suit me (doesn't happen often) there is never a problem returning the wig, so Thank you Simply Wig girls, and yes you are stuck with me I hope for many more years to come....thank you, joyce”

Helpful Report

Thank you for you fab review Joyce, we really do appreciate it! We are so delighted to hear that you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers' needs. We do look forward to hearing from you again! SW Team x

“I am thrilled with my wig the service was excellent.No fuss, exactly the color and shape I wanted.thank you.”

Helpful Report

Thank you for your excellent review, we really do appreciate it. We are so delighted to hear that you seem to have found the perfect style! All the best to you, SW Team :)

“Extremely pleased with my purchases, and the wig shampoo and conditioner was well worth buying. Also loved the packaging,”

Helpful Report

Thank you Lynda for your kind words, we really do appreciate it. We are so delighted to hear that you have been happy with your purchases! All the best to you, SW Team

“Purchased my first wig & I'm delighted with my purchase. Great style, colour & comfort, hard to tell it's a wig. Also excellent service. I should add that I had initially ordered a wig that was out of stock & on back order. I was offered & received an immediate refund & ordered a other style. Fantastic service & communications. I felt I could really trust them”

Helpful Report

Thank you for your excellent review, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience, and you have been happy with your recent purchase! Please do contact us on 01484 844557, if you require any assistance in the future. All the best, SW Team

“I am delighted with my new purchase from Simply Wigs - Miranda Lite in Shaded Praline. It’s the longest style I’ve had - bought so I can wear it down or up - lovely !”

Helpful Report

Thank you Sheila for your fab review, we really do appreciate it. We are so delighted to hear that you are happy with the beautiful Miranda wig in Shaded Praline! All the best to you, SW Team

“Always satisfied with my purchases from Simply Wigs. Timely deliveries, goods very nicely packaged. Very helpful and friendly staff. I would definetly recommend this company.”

Helpful Report

Thank you for your kind review and for recommending us, we really do appreciate it. We are so delighted to hear that you are happy with your purchases :) All the best to you, SW Team

“Excellent advice and service always helpful when I speak to them on the phone very pleased with recent purchase and the packaging is lovely with a nice chocolate treat included it’s the little touches that make a difference”

Helpful Report

Thank you Janet for your excellent review, we really do appreciate it. The Simply Wigs team are incredibly delighted to hear that you have enjoyed your experience with us, as they do go above and beyond for their customers :) All the best to you, SW Team

“Absolutely wonderful service from start to finish. Very easy to order and such speedy delivery! I bought a hair piece which was exactly the right colour I wanted. Everyone cannot believe it is not my own ponytail. I love it. Don’t shop anywhere else! This is the place to order 100%”

Helpful Report

Thank you Donnela for your fab review, we really do appreciate it. We are so delighted to hear that you are happy with your recent purchase, and you are receiving kind comments :) We do hope to hear from you again soon! SW Team

“Excellent service, and a fantastic range of wigs. Just a shame the shop is so far away”

Helpful Report

Thank you Irene for your excellent review! It's so lovely to know you have enjoyed your experience with us :) If you are ever in the area, we would love to have you booked in for an appointment :) All the best to you, SW Team

“I've had several hair enhancers from here, and found all of them of lovely quality and so real to look at and comfy to, will deffo be buying more soon. 💯😊”

Helpful Report

Thank you Tracie for your kind words! We are so delighted to hear you have been happy with your purchases, and will be purchasing more in the future :) We do look forward to hearing from you again, SW Team x

“Wow excellent delivery time beautiful wigs so beautiful packaged with a free small edible treat best company to order your wigs from helps make the wig wearing process so delightful well done simply wigs”

Helpful Report

Thank you Khaleesi for your excellent review, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience (and the chocolate treat!). We hope to speak with you again soon, SW Team

“I visited you on the 19/4 had a lovely time learnt so much about hair loss & wigs tried on several buying one I hadn’t seen on line. Extremely happy with my Club 10 by Ellen Willie😊 Jan Saunders”

Helpful Report

Thank you Jan for your lovely words, we really do appreciate it. We are so delighted to hear that you are happy with the beautiful Club 10 wig! All the best, SW Team

“I have had alopecia since I was 14, 46 years now and it doesn't really get easier. I went through my school years with ever thinning hair, subjected to lotions, electrical impulses, and heat lamps, i was accused of over brushing and pulling out my hair, then told I had too much male hormones. Great thing to tell a pubescent girl. When they suggested psychotherapy my Mum pulled the plug and said enough was enough. I went without until I was in my 30s. I used to get my wigs from the NHS via the local hospital. Then appliances moved and I found myself battling to see the hairdresser now solely based in oncology. Having to stand in the waiting room trying to justify why was a nightmare. Then they pulled the rug (excuse the pun), and said they wouldn't accept me anymore despite my GP letter of referral. He was amazingly empathic and sympathetic but said he couldn't do anymore I began to trawl through the Internet becoming ever suspicious of sites with the same photograph, China locations, and designs made for fancy dress use only. Then I happened across Simply Wigs. Bonus points for a British address, even if not local, a shop you could actually visit and styles and brands I knew and trusted from the hairdresser at the hospital. I bit the bullet and looked at lower end styles and found 1 I liked. Not too expensive and able to deduct vat with the NHS discount, bonus!!! Needless to say that was several years ago now and Simply wigs continue to delight on a regular basis. Your customer service is amazing, love the chocolate, your packaging show attention to detail and a delivery is like a second birthday or Christmas with a proper present to open. I look forward to Wendesday email with blogs and news etc as a precursor to Friday when I can't wait to see what the promotion is this week. I would happily recommend you as a company that goes above and beyond. If I could give my 14 year old self any advice it would be to miss out the intervention treatment and go straight to you. You are amazing people who, judging by your reviews give hope and pleasure to many.”

Helpful Report

Thank you Fran for taking the time to share your story and review your experience with us, we really do appreciate it. The whole SW Team have ensured there is clear product information on each item, to make sure our customers are well-informed of any product before they purchase. The Customer Service team do go above and beyond for their customers needs, so it really is lovely to know you agree. We are also so delighted to hear that you are happy with your purchases, and enjoyed your chocolate treat :) Did you know, if you would be happy to write for us, we would provide you with a 40% discount off your next order, as a thank you. Please do contact us on 01484 844557 for more information. Thank you again Fran, and all the best to you, SW Team x

“Great selection of wigs and prompt delivery. This is my second wig but my first from Simply Wigs. It is the beautiful Jon Renau Cameron low density and fab colour in Oyster.”

Helpful Report

Thank you for your fab review, we really do appreciate it. We are so delighted to hear that you are happy with the gorgeous Cameron wig by Jon Renau :) All the best to you, SW Team

“As usual, excellent service and help. Love my new wig. I don't buy from anywhere else!”

Helpful Report

Thank you for your excellent review, we really do appreciate it. We are so delighted to hear that you are happy with your recent experience with us :) All the best, SW Team

Simply Wigs is rated 4.8 based on 13,135 reviews