Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,173 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,173 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 16th January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the Gisela Mayer New Lifestyle wig!,, It totally cuts the mustard!! The color is perfect! I usually require my wigs to have a lace front for versatility . Your website did say that this wig had lace...but it does not. That was a little disappointing but I love it so much that Ivwill wear wear it without lace! Your customer service is excellent. It got to the US in one week!,, Thank you so much. Debbie Ferrell”

Helpful Report

Thank you Debbie for your excellent review, we really do appreciate it. We are so delighted to hear you are happy with your Simply Wigs experience! Thank you also for your feedback on the construction, we will pass this onto our website team to update the product :) We do hope to hear from you again soon, SW Team

“This is my first time buying a wig from Simply Wigs and I am absolutely delighted with it. The delivery was very prompt and well packaged. Will definitely use them again. Thank you.”

Helpful Report

Thank you for your kind review, we really do appreciate it! We are so delighted to hear you have enjoyed your first experience with us, and you would be happy to see us again :) All the best to you, SW Team

“very pleased with my wig”

Helpful Report

Thank you for your fab review, it is very much appreciated! All the best, SW Team

“Great service from simply wigs. I ordered two wigs, I changed my mind about the colour and rang the company who were lovely and changed my order for me. I returned one of the wigs as it didn’t suit me and return couldn’t have been simpler. So pleased with my Simmer elite, I’ve had a few compliments about hair whilst wearing it which has really boosted my confidence since losing my bio hair a few years ago. Thanks Simply wigs!”

Simply Wigs 5 star review on 8th February 2024

Helpful Report

Thank you for taking the time to write such a kind review, we really do appreciate it! The Simmer Elite wig looks amazing on you, and the colour just looks perfect :) It's so lovely to know you are happy with your recent purchase, and you have been receiving kind comments on your new look. We do hope to hear from you again soon, SW Team

“I have been using Simply Wigs for some years and have always found them very helpful, professional and empathetic. It can be a very stressful process when looking for a wig but the website is very easy to navigate and the 360 degree view facility, is so helpful along with all the detailed information. The ordering system is not complicated and you are kept updated regularly with regards to your delivery. Love the packaging and my chocolate. I would have no hesitation in recommending this company to anyone. Well done to all the team.”

Helpful Report

Thank you Jennifer for your wonderful review, and for recommending us - we really do appreciate it! We are so delighted to hear you are happy with your Simply Wigs experience, as the team have ensured they have provided as much information on the website on each product. We will be sure to pass on your lovely comments to all the team! All the best to you, SW Team x

“Great choice of wigs and fabulous service in terms of delivery, telephone advice and refunds in the event of your choice not being quite right. One tip though - if you want an appointment at the shop - book well ahead - these guys are busy!”

Helpful Report

Thank you Diane for your lovely review, we really do appreciate it. It's so lovely to know you have enjoyed your experience with us :) Your are right! The shop can be incredibly busy at times, so it is best to book well ahead. Hope to speak with you again soon, SW Team x

“Very good service. Kept me informed regularly as ordered 3 and 2 came from America. Good quality. Would recommend simply wigs”

Helpful Report

Thank you Linda for your fab review, and for recommending us - we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience, as the team do strive for excellence. All the best to you, SW Team

“the wigs from Simply Wigs are the best. I have been ordering since Years. Laura has helped me to get through. everythin easy . Tax was collected directly from the Postman at my door. everythin fine .thank you Laura”

Helpful Report

Thank you Heidi for your kind review, we really do appreciate it. It's so wonderful to know you have enjoyed your Simply Wigs experience, as Laura is always going above and beyond for her customers; we will be sure to pass on your comments. All the best to you, SW Team

“Always helpful & professional, will continue to use them.”

Helpful Report

Thank you Charles for your brill review! We are so delighted to hear you have enjoyed your Simply Wigs experience, and will be happy to visit us again :) All the best, SW Team

“I bought a wig from Simply wigs to wear for a show - so relatively trivial compared with most people who need to wear wigs. But the advice given was absolutely brillian, delivery was really fast and the quality excellent. More recently I bought another wig which turned out to be completely wrong for me. The return service was also exemplary. The customer service lady understood immediately why I needed to return the wig. Return and refund was extremely fast. I will buy another in due course and would suggest you don't need to try any other company as the choice is also fantastic!!”

Helpful Report

Thank you Nicky for taking the time to write such a wonderful review, we really do appreciate it! We are so delighted to hear that you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers' needs. If you do require any assistance in choosing an alternative, please be reassured that we are here to help. Have a lovely rest of your day, SW Team x

“First ever purchase. Great communication and swift delivery.”

Helpful Report

Thank you for your fab review! We are so delighted to hear you have enjoyed your first experience with us. We do hope to hear from you again soon, SW Team

“Simply Wigs are a lovely company with a fabulous team..great to talk to on the phone..fast delivery..would highly recommend.”

Helpful Report

Thank you Patricia for your kind review, and for recommending us - we really do appreciate it. The Customer Service team love to help out on the telephone, so we will be sure to pass on your lovely comments :) All the best to you, SW Team

“Purchased some tape, received it two days later. Excellent service”

Helpful Report

Thank you for your excellent review! We are so happy to hear you are happy with your recent order, and received this quickly. All the best, SW Team

“Arrived very quickly and was beautifully wrapped.”

Helpful Report

Thank you for your fab review, we really do appreciate it! It is wonderful to know you have enjoyed your Simply Wigs experience. All the best, SW Team

“The wig is very good. It fits well and very comfortable to wear”

Helpful Report

Thank you Catherine for your brill review, it is very much appreciated! It's so lovely to know you love your new purchase :) All the best to you, SW Team

“Fantastic wigs!! 😘”

Helpful Report

Thank you Meryl for your brill review! We are so delighted to hear you are happy with the selection of styles on offer :) Hope to speak with you again soon, SW Team

“Brought this for my wedding. Expensive but good quality”

Helpful Report

Thank you Lydia for your brill review, we really do appreciate it! It's so wonderful to know you love your purchase, and was suitable for your big day :) Hope you enjoy the rest of your day, SW Team

“Excellent service and beautifully presented - really impressed. Will definitely use them again.”

Helpful Report

Thank you for your excellent review! It's so lovely to know you have enjoyed your experience with us. We do look forward to hearing from you again soon, SW Team x

“Always a pleasure to deal with Simplywigs. A great selection of wigs and customer care excellent .”

Helpful Report

Thank you June for your excellent review, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience! All the best to you, SW Team

“Excellent choice of wigs,friendly service”

Helpful Report

Thank you Michelle for your excellent review, we really do appreciate it! All the best to you, SW Team

Simply Wigs is rated 4.8 based on 13,173 reviews