Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,119 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,119 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 5th January 2025

606

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous wigs at great prices. Speedy delivery too”

Helpful Report

Thank you Diane for your fabulous 5-star review, we really do appreciate it! All the best, SW Team

“Great hair piece good quality delivered in just a few days loved the little chocolate too well done SimplyWigs xx”

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Thank you Barbara for your fab review, we really do appreciate it. We are so happy to hear you love your recent purchase, and was delivered quickly! All the best to you, SW Team

“price of wigs has gone up though. Customer Service is excellent”

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Thank you Katy for your review! Unfortunately we do require to increase the price of certain items. If you do see the same item at a lower price on a competitor's website, please do submit a Price Match through the website. Hope to speak with you again soon, SW Team

“My Simply Wigs experience has been wonderful! They were very helpful through the process of picking my very first wig. Bethany Honey Blonde looks and feels wonderful. Thank you all! Dee Fieret”

Helpful Report

Thank you Diane for your brill review of the Bethany wig, we really do appreciate it. We are so delighted to hear you are happy with your first purchase! We will be sure to pass your feedback to the team :) All the best to you, SW Team

“Excellent service”

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Thank you Linda for your excellent review, we really do appreciate it! All the best to you, SW Team

“Very pleased with the tape and pleased with service always good”

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Thank you Karen for your fab review, we really do appreciate it. All the best to you, SW Team

“Very good service and lovely wigs”

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Thank you Julie for your lovely review, we really do appreciate it. All the best to you, SW Team

“Excellent!!! What else can I say - helpful- pleasant amazing prices - thank you so much x”

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Thank you Elizabeth for your excellent review, we really do appreciate it. We are so delighted to hear you are happy with your experience with us! All the best to you, SW Team

“Really happy with simply wigs and this is second time I’ve placed an order for wig clips, communication is fantastic as is the packaging, had to give 4 stars this time though as one of the snap clips I ordered in a pack was damaged and unusable, bent out of shape . Still very happy otherwise and would order again as this could’ve been easily missed.”

Helpful Report

Thank you for your review, it is very much appreciated! It's so lovely to hear you are happy with the communication from the team. We are however sorry to hear you found one of the clips to be unusable. If you do wish to discuss this further, please do call us on 01484 844557 and we will do our very best to assist. All the best, SW Team

“Hardly any hair on product I recieved 😕”

Helpful Report

Thank you Jean for your feedback. We are sorry to hear you are unhappy with your recent purchase. We do allow our customers to return unsuitable items with 14 days of receiving them, for a refund. If you wish to discuss this further, please do contact us on 01484 844557 and we shall do our very best to assist. SW Team

“Very good website My order came on time no fuss Would highly recommend”

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Thank you Valerie for your kind review, and for recommending us - we really do appreciate it. All the best to you, SW Team

“Unfortunately I had to return the wig but I was very pleased with the excellent service I received.”

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Thank you for your kind words Joyce. We are so happy to hear you had received lovely service from the team. If you do wish to discuss alternatives, you know where we are :) All the best, SW Team

“Whilst the hairpiece was not the correct colour for me , the service was excellent.”

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Thank you Carol for your excellent review! We're sorry to hear the hairpiece was an unsuitable match, but lovely to know you are happy with the service provided. All the best, SW Team x

“Having bought wigs over the past few years, I was due and upgrade, as my wig had started to show ‘wearing out’ ! 🙃. Chose the same Bernstein Rooted & very happy with everything, from choice, delivery etc. Simply Wigs is definitely my ‘go to’ when it comes to wigs. THANKS”

Helpful Report

Thank you Thea for your lovely review, we really do appreciate it. We are so delighted to hear you are happy with your recent purchase, and have enjoyed your experience with us! We do look forward to hearing from you again, SW Team

“The staff are very helpful and friendly. A pleasure to deal with the company”

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Thank you Doreen for your wonderful review, we really do appreciate it! We are so delighted to hear you have loved your Simply Wigs experience! All the best, SW Team

“Lovely friendly staff very helpful and quick service when purchasing wig in store and online Excellent quality wigs”

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Thank you Kaye for your excellent review, we really do appreciate it. It's so lovely to know you have enjoyed both the online and shop experience! All the best, SW Team x

“Really lovely people to deal with.”

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Thank you Andrea for your lovely review. The team are always happy to help, so we will be sure to pass on your comments. All the best to you, SW Team

“simply wigs _ simply the best”

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Thank you for your brill 5-star review! All the best, SW Team

“Excellent sevice. Great wigs”

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Thank you Maxine for your excellent review! All the best, SW Team

“I’m thrilled with my hair piece, it’s highlighted beautifully and for the forst time in years I feel confident about my appearance. Thank you x”

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Thank you for your fantastic review! We are so happy to hear your are thrilled with your hairpiece, and seems to be the perfect colour for you. All the best, SW Team x

Simply Wigs is rated 4.8 based on 13,119 reviews