Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.82

4.8 Rating 13,149 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,149 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 10th January 2025

609

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased the macadamia wig 14 inch , I was really happy when I recieved this , I love it , I have a question though if somebody has a parting left or right do simply wigs provide different toppers / wigs to choose from”

Helpful Report

Thank you Jennifer for your brilliant review! We are so delighted to hear that you are happy with your purchase, and enjoyed your experience :) Thank you for your question also; I would recommend that you take a look at the Long Top Mono, which allows you to change where you part the enhancer. If you have any further questions, do not hesitate to contact us on 01484 844557 :) All the best, SW Team

“First-class.”

Helpful Report

Thank you for your fab review! All the best, SW Team

“Great quality and fast service”

Helpful Report

Thank you Katie for your brill review! It's lovely to know you have enjoyed your experience :) All the best, SW Team

“Simply wigs has a huge selection of different types of wigs. They are very efficient and send orders quickly. Suffering from alopecia, they have given me back my confidence I recommend them hugely”

Helpful Report

Thank you Hilary for your kind words, and for recommending us, we really do appreciate it. It's so lovely to know that you have enjoyed your experience with us, and found your confidence back :) All the best, SW Team

“Such a brilliant service. Ordered eyebrows for my wife and when the ones we ordered were out of stock the communication was brilliant and alternatives were offered. Would absolutely recommend this company xxxxxx”

Helpful Report

Than you John for your lovely words, and for recommending us, we really do appreciate it. We are so delighted to hear that you have enjoyed you Simply Wigs experience! Hope to hear from you both again soon, SW Team x

“I love the soft curls of Jessica II,just what I wanted in an 80s natural curl.”

Helpful Report

Thank you Dawn for your fab review of the Jessica II! We are so delighted to hear this style is perfect for you :) All the best, SW Team

“Customer care first class. I would not shop anywhere else. Also it is a pleasure to telephone no buttons to press straight through to a consultant. Brilliant !!!!”

Helpful Report

Thank you for your brill review, we really do appreciate it. It's so lovely to know you are happy with the Customer Service you receive, the team will be over the moon to hear your feedback :) Hope to hear from you again soon, SW Team x

“The overall presentation andservice was superb thanks”

Helpful Report

Thank you Ann for your brill review, we really do appreciate it :) We are so delighted to hear that you have loved your Simply Wigs experience! All the best to you, SW Team

“The customer service at Simply Wigs is very good. My order would have arrived too late due to the postal strikes but my delivery was upgraded free of charge to enable me to receive it before Christmas”

Helpful Report

Thank you Rachael for your kind words, we really do appreciate it. We are so delighted to hear that you have been happy with your experience with us, as the Customer Service Team do go above and beyond for their customers :) All the best to you, SW Team

“Prompt efficient service. Thank you”

Helpful Report

Thank you Sue for your brill review! It's lovely to know you are happy with your experience with us. All the best, SW Team

“A very good product and an accurate description. I have bought a couple of wigs from themselves, and I will go back to them again. The feedback and delivery they provide is very good.”

Simply Wigs 5 star review on 1st January 2023

Helpful Report

Thank you Rachel for your lovely review, and for sharing your purchase with us, you look fab! We are so delighted to hear that you are happy with your Simply Wigs experience, as the team do strive for excellence :) All the best to you, SW Team

“Simply Wigs are a very friendly company to do business with. They keep you informed about your order.Tell you about deliveries. Excellent. My problem is with the manufacturer ,the difference between colour chart and wig is often very different .I wish it was more accurate.I don’t have a choice about wearing a wig or not, I don’t grow hair.The colour for me is crucial.”

Helpful Report

Thank you Rachel for your excellent review, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers. We are sorry to hear that you struggle with the colours swatches online. Please be reassured that a member of our team will be happy to assist, if you contact us on 01484 844557 :) All the best to you, SW Team

“Fantastic customer services always very helpful purchased lots of wigs over many years easy returns if one is not quite right for me thank-you keep up the good work Happy New Year to you all”

Helpful Report

Thank you for your fab review, we really do appreciate it. Our Customer Service Team are always going above and beyond for their customers, so we will be sure to pass on your lovely comments :) Happy New Year to you too! SW Team

“Thank you for all your assistance. I have just started Chemo, never warn a wig before so all the assistance I can get is invaluable. Sadly the colour and style of the wig I ordered didn't suit me at all and I had advice as to what type to order next time which I will be doing in the New Year.”

Helpful Report

Thank you Suzanne for your kind review, we really do appreciate it. We are sorry to hear that your previous order was unsuitable. However if you do call us on 01484 844557, our lovely Customer Service team shall be happy to assist :) All the best, SW Team

“I dont become it???”

Helpful Report

“Brilliant..!”

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Thank you Linda for your brill review! All the best, SW Team

“Can't rate this company highly enough. Wigs were as described - very high quality & customer service outstanding.”

Helpful Report

Thank you Pauline for your brill review! We are so delighted to hear you have enjoyed your experience with us, and you are happy with your purchase. All the best, SW Team x

“I’ve ordered from S W for many years and always been very pleased with my purchases. On occasions when I’ve had to phone for advice, the staff are courteous & helpful. Delivery is usually quick but if there’s a delay, emails are sent with the relevant information.”

Helpful Report

Thank you for your lovely words and custom, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience :) All the best to you, SW Team

“Ordered 5 shampoos and 1 conditioner, but only received 3 of the above in the post, wasn’t sure they they had been send in 2 separate parcels but on calling them to check they were very efficient and checked stock to discover they had only posted the 3 out, they sent the other 3 out after the Christmas break, great customer service”

Helpful Report

Thank you Isabella for your kind review, we do appreciate it. We are sorry to hear that your order was incomplete, but is lovely to know this was resolved quickly :) We hope to hear from you again soon, SW Team

“Always great service. Ordered online this time.”

Helpful Report

Thank you Valerie for your fab review! We are so delighted to hear that you have enjoyed your online shopping experience with us! All the best, SW Team

Simply Wigs is rated 4.8 based on 13,149 reviews