Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.82

4.8 Rating 13,148 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,148 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 10th January 2025

609

Anonymous

Anonymous // 01/01/2019

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“Absolutely brilliant Packaged beautifully Returns very efficient Will definitely use again”

Helpful Report

Thank you Julie for your brill review, we really do appreciate it. We are so delighted to hear that you are happy with your Simply Wigs experience, and will be visiting us again! All the best to you, SW Team

“Simply Wigs has become my favourite supplier for my regular order . Transactions are straightforward. I find this site easy to you use, takes no time at all to complete purchase. Remarkably speedy delivery ( given the difficulties with the British postal service )”

Helpful Report

Thank you Christine for your kind words, we really do appreciate it. We are so delighted to hear that you have been happy with your Simply Wigs experience! We do hope to hear from you again soon, SW Team x

“I wear the Jackson chocolate swirl. Can I more blond be put in?”

Helpful Report

Thank you Susan for your review. We would not advise for you to dye this style, as it is fully synthetic. However if you contact us on 01484 844557, and we shall do our best to assist in finding you an alternative colour. All the best, SW Team

“Brilliant! This is a business that looks after it's customers. They reply to messages quickly and double check delivery details if you've ordered from them before and it's a slightly different address. The delivery presentation is always lovely and the chocolate is a nice touch.”

Helpful Report

Thank you Simone for taking the time to write such a brilliant review, we really do appreciate it! Our Customer Service team are always going above and beyond for their customers, so it is lovely to know you agree. We do hope to hear from you again soon, SW Team x

“Very pleased with my wig. Thankyou.”

Helpful Report

Thank you Sally for your fab review, we really do appreciate it! It's so lovely to know that you are happy with your recent purchase :) All the best, SW Team

“Pleasant advice experience before purchasing, advice was spot on.”

Helpful Report

Thank you Anita for your kind review, we really do appreciated it. We do hope to hear from you again soon, SW Team

“Brilliant what more can I say. Wouldn’t go anywhere else.”

Helpful Report

Thank you Andrea for your brill review! We are so delighted to hear that you have enjoyed your Simply Wigs experience :) We do look forward to be hearing from you again, SW Team

“I love my wig it arrived really quickly. The quality is good and nobody know I am wearing a wig so natural. The only people who know I have lost my hair know I am wearing a wig. I would highly recommend Simply Wigs.”

Helpful Report

Thank you Marion for your kind words and for recommending us, we really do appreciate it. We are so delighted to hear that you are happy with your purchase, and seems to be perfect for you! All the best, SW Team x

“My older wig was looking a bit frizzy and threadbare despite being lovingly cared for so I needed a replacement. My intention was to get a new one as close as possible in style and color to my older one. Selection was a breeze with the ability to target exactly the style/color/price and so on. I was especially impressed by the feature to 'rotate' the images at various angles. Delivery was reasonably prompt and the wig was well packed and some care instructions were included. Thank you for the enclosed Ferrero Rocher, by the way. A nice little touch! It was fairly close in appearance to my older one, the colors were a little more eye catching with the reddish tints being more obvious than I expected. It was also fuller than my older one and will need some styling at the front. These two issues can, I'm sure, be fixed at the hairdresser and the original was probably brighter when I got it anyway. I'm happy with it. Thanks.”

Helpful Report

Thank you Tony for taking the time to write your kind review, we really do appreciate it. It's lovely to know that you have enjoyed your Simply Wigs experience right from the beginning to delivery! The E-Commerce team have taken time to ensure the website is easy to navigate, so we will be sure to pass on your many thanks! We are also delighted to hear that you were happy with delivery, and enjoyed the chocolate treat :) We do agree that you will be able to have your order personalised (to perfection!) by an experience hairdresser. Please do let us know how you get on with your order and if we can be of any assistance, we are always here to help. SW Team x

“I have purchased a few wigs from simple wigs and have found them to be very helpful and they give great service highly recommend them”

Helpful Report

Thank you for your kind words, and for recommending us, we really do appreciate it. Our team are always going above and beyond for their customers' needs, so it's lovely to know you agree! All the best, SW Team

“SW are always 100% with customer service. I cannot fault any aspect of this wonderful company. I have bought many beautiful wigs and will no doubt continue to do so. Simply Wigs = Simply Wonderful.”

Simply Wigs 5 star review on 31st January 2023

Helpful Report

Thank you Sharon for your wonderful review, we really do appreciate it! We are so delighted to hear that you love your recent purchase, you look amazing! We look forward to hearing from you again soon, SW Team :)x

“I've ordered from simply wigs at least ten times now. I guess that's the ultimate endorsement. There are the odd niggles with the online ordering but nothing that wasn't resolved quickly. And yes, I'm lookign at number 11.”

Helpful Report

Thank you Rachael for your kind words, we really do appreciate it. It's lovely to know that you have enjoyed your experience with us! We do hope to be hearing from you again soon, SW Team

“I found that my wig is a good fit and tapers into the neck well but I just find the fringe too thick and heavy and I don't know how to thin it out.”

Helpful Report

Thank you for your review, we really do appreciate it. It's lovely to know that you are happy with your purchase! We do have a shop here in Huddersfield, and we would be delighted to have you in for an appointment :) Alternatively, we would recommend that you go to a qualified hairdresser with experience in wig cutting. If you require any further assistance, please do contact us on 01484 844557 and we shall do our best to assist. SW Team

“I have been using simply wigs for several years now, I have alopecia so your hair is so very important to how you look and feel. Simply wigs are so helpful and they certainly know there business, any advice or help you might need they will always give it to you honestly. I have just purchased a beautiful hair piece that fits and is so so comfortable due to hair loss. Thank you Simply Wigs, Annx”

Helpful Report

Thank you Ann for taking the time to write such a wonderful review, we really do appreciate it. We are so delighted to hear that you have enjoyed your experience at Simply Wigs, as the team do strive for excellence! We hope to hear from you again soon, SW Team x

“Delivery was prompt and exactly as ordered. Thank you”

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Thank you Sheila for your fab review! We are so delighted to hear you have enjoyed your Simply Wigs experience. All the best, SW Team :)

“Easy to follow website, good advice when phoned with a question. Wig looks great, everyone complementing me on my hair and can't believe it's a wig”

Helpful Report

Thank you for your brill review, we really do appreciate it. We are so delighted to hear that you are happy with your purchase, and you are receiving lovely comments! All the best, SW Team

“Simply Wigs is the place to go for trustworthy service. I have been a customer of theirs over a few years and I keep coming back and that’s because I can depend on them.”

Helpful Report

Thank you Adele for your lovely review, we really do appreciate it! Our Customer Service team are always going above and beyond for their customers' needs, so we are delighted to hear you agree :) All the best, SW Team

“A very helpful and capable company, nothing is too much trouble showing lots of experience and very professional”

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Thank you Carol for your kind review, we really do appreciate it. It's lovely to know that you have enjoyed your experience with us! All the best, SW Team

“Really helpful team and quick responses . Lovely company to work with.”

Helpful Report

Thank you Georgina for your lovely review, we really do appreciate it. We are so delighted to hear that you have enjoyed your Simply Wigs experience. All the best, SW Team

“Very happy with purchase great item , will be ordering again, many thanks”

Helpful Report

Thank you for your fab review, we really do appreciate it. It's so lovely to know you are happy with your purchase, and you will be ordering from us again! All the best, SW Team

Simply Wigs is rated 4.8 based on 13,148 reviews