Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 13,228 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 13,228 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 31st January 2025

613

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased these caps for my father who has severe skin cancer on his head. He loves these caps because they fit like a skullcap and it helps keep the bandages over his tumors secure. He loves the gray color and he is thinking of ordering tan. Thank you for making this amazing product. Donna Condon”

Helpful Report

Thank you Donna&Robert for your fab review! We are so delighted to hear that you were able to find a suitable use for the wig caps :) All the best to you both, SW Team x

“Very prompt from ordering to delivery within a week. I am very happy with simply wigs and their collections my choice being the tilda wig love the sun kissed blonde hi lights which is my own colour and makes me feel like me again i suffering from alopcia”

Helpful Report

Thank you for taking the time to write such a kind review, we really do appreciate it. It's so lovely to know that you have enjoyed your Simply Wigs experience, and that you have found comfort in your new style! All the best to you, SW Team

“I have just bought the Estetica Diana R14/8H initially I thought it was too dark for me, but it’s perfect. It’s so light and airy, fits like a glove an excellent choice.”

Helpful Report

Thank you Dorothy for your excellent review, we really do appreciate it. We are so delighted to hear that you loved the Diana in the lovely R14/8H colour. We hope that you enjoy the rest of your day, SW Team

“Very flattering, love the style and price.”

Helpful Report

Thank you for your kind review, we really do appreciate it. We are so delighted to hear that you are happy with your purchase! All the best, SW Team

“Brilliant company to deal with. Advice about wigs and after care abounds and my accessories delivery was here within 2 days. Very well organised company and pleasant telephone staff.”

Helpful Report

Thank you Anne for your brill review, we really do appreciate it. It's so lovely to know that you have been happy with your Simply Wigs experience! We hope that you enjoy the rest of your day, SW Team

“Will order another as so pleased with my first wig”

Helpful Report

Thank you for your kind review! It's so lovely to know that you are happy with your recent order! All the best, SW Team

“Very happy with the service provided by the girls”

Helpful Report

Thank you for your fab review. The Customer Service team are always going above and beyond for their customers, and it is lovely to know you agree. All the best, SW Team

“After finally plucking up the courage to order a wig enhancer I've got to say I am so glad I did it. The shade, Off White was a brilliant match for my own colour. Delivery was discrete and fast and the price wasn't too prohibitive for a first time buyer.”

Helpful Report

Thank you for your fab review! We are so delighted to hear that you are happy with your first order, and is a perfect colour match. All the best, SW Team x

“Excellent service. Emmajay was extremely pleasant and helpful rang me back when she said she would. Unfortunately the wig I chose on this occasion wasn’t suitable. Would definitely recommend Simpy Wigs.”

Helpful Report

Thank you Lynn for your excellent review, and for recommending us, we really do appreciate it. Emma-Jay is constantly going above and beyond for her customers, so we will be sure to pass on your thanks to her :) We do hope to be hearing from you again soon. SW Team

“Liv was a pleasure to deal with. I got confused with a couple of things and I needed my order promptly, she was so efficient and kind. I will be using them again, as I had in the past too but just so refreshing to deal with a company that treat you right. My order arrived a lot sooner than I expecting it, a week sooner! And it is amazing.”

Simply Wigs 5 star review on 17th August 2022

Helpful Report

Thank you for taking the time to write such a wonderful review, and sharing your purchase with us, you do look amazing! Liv is always going above and beyond for her customers, and we will be sure to pass on your many thanks to her :) We are also delighted to hear that you received your order sooner than expected, it's always a lovely surprise. All the best to you, SW Team x

“Very good customer service. It is refreshing to be able to get advice and assistance by telephone nowadays, and it is very much appreciated. All Items delivered promptly and well presented.”

Helpful Report

Thank you for your kind review, we really do appreciate it. Our Customer Service team are constantly going above and beyond for their customers, we will be sure to pass on your thanks to the fab team! All the best to you, SW Team

“Simply Wigs have been Simply Amazing really very helpful and always respond to any questions promptly I wouldn't even consider purchasing from anyone else”

Helpful Report

Thank you Sara for your wonderful review, we really do appreciate it. It's so lovely to know that you have been happy with the Customer Service! We look forward to hearing from you again, SW Team

“Excellent service and my wife was really happy with the wig”

Helpful Report

Thank you David for your excellent review! We are so delighted to hear that your wife is happy with her recent purchase. All the best to you both, SW Team

“The hat/turban is lovely and soft. Quality is excellent. Will order again.”

Helpful Report

Thank you for your excellent review! We are so delighted to hear that you are happy with your recent purchase. All the best, SW Team x

“Simply Wigs you are simply the best😊 From my very first phone call to receiving my wig you couldn’t have been more kind, helpful and knowledgeable. Thank you especially to Liv, you were so kind and supportive to me. All the customer service team who kept me informed about delivery times and your accounts department who arranged a very swift refund when one of the wigs I’d ordered was out of stock. Finally thank you for the beautifully packaged item and little touches like the sweet treat. You are definitely my ‘go to’ company now.”

Helpful Report

Thank you Julie for taking the time to write such a wonderful review, we really do appreciate it. It's so lovely to know that you have enjoyed your experience with us! Liv is always going above and beyond for her customers, so we will be sure to pass on your thanks to her. We do look forward to be hearing from you again soon, SW Team

“I have been wearing wigs for over 20 years now due to having had radiotherapy when I was 13 for a pituitary tumour, and I have since an underactive thyroid. Of all the wig places I have shopped at, Simply Wigs have been the best. They've been very patient with me, as I have ordered several wigs and sent them back as the colour wasn't right. They've even helped me get the right colour. Excellent company.”

Helpful Report

“Great website. Really clear guidelines on exempt VAT. So pleased with customer service and wig that have ordered the same wig few times.”

Helpful Report

Thank you Anna for your fab review! It's so lovely to know that you found the check-out process simple, and that you have been happy with the service you have received. We hope to be hearing from you again soon, SW Team

“Hi Simply Wigs wonderful service and I am so pleased with my purchase thank you so very much ❤️”

Helpful Report

Thank you Catherine for your kind review, we really do appreciate it. It's so lovely to know that you are happy with your recent purchase. All the best, SW Team x

“Wig perfect, with care instructions.thankyou.”

Helpful Report

Thank you Patricia for your kind review :) It's so lovely to know that you are happy with your purchase. Hope you enjoy the rest of your day, SW Team

“I ordered wig care products on saturday 30th july and they arrived on thursday 4th August using the supersaver postage which is a great deal when you compare it to the postage costs of other websites. Even though the products were £1 more than on another website, when you add on the postage costs, Simply Wigs were cheaper all round. I will definitely keep using them.”

Helpful Report

Thank you Jackie for your brill review, we really do appreciate it. We are so delighted to hear that you are happy with the quick service, and enjoyed your Simply Wigs experience! All the best to you, SW Team

Simply Wigs is rated 4.8 based on 13,228 reviews